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Quest Mascot Serviced Apartments

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In-room safe, desk, blackout curtains, soundproofing
Flat-screen TV, DVD player
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Family Apartment, 2 Bedrooms, Kitchen | In-room safe, desk, blackout curtains, soundproofing

Overview of Quest Mascot Serviced Apartments

Quest Mascot Serviced Apartments

4.5 star property
Luxury hotel with 8 restaurants, near Kogarah Golf Course

8.4/10 Very good

1,009 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
108 114 Robey Street, Mascot, NSW, 2020

Room options

About this area

What's nearby

  • In Mascot
  • University of Sydney - 17 min drive
  • SEA LIFE Sydney Aquarium - 23 min drive
  • Circular Quay - 24 min drive
  • Star Casino - 25 min drive
  • Bondi Beach - 31 min drive
  • Luna Park - 25 min drive
  • White Bay Cruise Terminal - 30 min drive
  • Sydney Harbour Bridge - 26 min drive
  • Sydney Opera House - 28 min drive
  • Taronga Zoo - 35 min drive

Getting around

  • Sydney Airport (SYD) - 5 min drive
  • Sydney St Peters Station - 5 min drive
  • Sydney Sydenham Station - 5 min drive
  • Sydney Arncliffe Station - 6 min drive
  • Mascot Station - 12 min walk
  • Domestic Airport Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • La Boca Bar and Grill - 2 min walk
  • Mezza Train - 2 min walk
  • Krispy Kreme - 7 min walk
  • Sirocco Restaurant - 9 min walk
  • Lucca Cafe - 9 min walk

About this property

Quest Mascot Serviced Apartments

Quest Mascot Serviced Apartments is only 2.2 mi (3.6 km) from the airport and offers a shuttle (available 24 hours) for AUD 9 per person one-way. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cafe Sianos, which is one of 8 restaurants and serves breakfast and lunch. The comfortable beds and nice bathrooms get great marks from fellow travellers. The property is only a short walk to public transportation: Mascot Station is 12 minutes and Domestic Airport Station is 12 minutes.

Languages

Croatian, Czech, English, French, German, Greek, Hungarian, Italian, Norwegian, Polish, Russian, Slovak, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (8:30 AM - 7:30 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 787 ft (AUD 30 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–1:00 PM
  • 8 restaurants
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • Grab bar near toilet

Languages

  • Croatian
  • Czech
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Russian
  • Slovak
  • Spanish
  • Swedish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Ice maker

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Sianos – This café serves breakfast, brunch, lunch and light fare. A children's menu is available.
Rock's Brewing Co – On-site brewpub. Open daily.
Ichuros – This theme restaurant specialises in Mediterranean cuisine. Open daily.
Curry Craze – This restaurant specialises in Indian cuisine. Open daily.
La Bufala – This restaurant specialises in Italian cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately AUD 18.00 to 30.00 per person
  • Airport shuttle service is offered for an extra charge of AUD 9 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Airport shuttle for children between the ages of 2 and 13 costs AUD 9 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 235 per pet, per day

Parking

  • Parking is available nearby and costs AUD 30 per day (787 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (third-party expert - Global)
  • COVID-19 Guidelines (CDC)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Quest Apartment Mascot Airport Sydney
Quest Sydney Airport Mascot
Quest Mascot Serviced Apartments Apartment
Quest Mascot Serviced Apartments
Quest Serviced Apartments
Quest Mascot Serviced Apartments Hotel Mascot
Quest Mascot Serviced Apartments Hotel
Quest Mascot Serviced Apartments Mascot
Quest Mascot Serviced Apartments Hotel Mascot

Frequently asked questions

Does Quest Mascot Serviced Apartments offer free cancellation for a full refund?
Yes, Quest Mascot Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest Mascot Serviced Apartments?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Quest Mascot Serviced Apartments on 15 February 2023 start from NZ$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest Mascot Serviced Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Quest Mascot Serviced Apartments?
Yes, cats and dogs are welcome. There's a charge of AUD 235 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Quest Mascot Serviced Apartments?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Quest Mascot Serviced Apartments?
Yes, an airport shuttle is available. The charge is AUD 9 per person one-way.
What are the check-in and check-out times at Quest Mascot Serviced Apartments?
You can check in from 2:00 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Quest Mascot Serviced Apartments?
No, this hotel doesn't have a casino, but Star Casino (25-min drive) is nearby.
What is there to do at Quest Mascot Serviced Apartments and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Quest Mascot Serviced Apartments?
Yes, there are 8 on-site restaurants, featuring Mediterranean cuisine. Nearby restaurants include Krispy Kreme (7-min walk), Sirocco Restaurant (9-min walk) and Lucca Cafe (9-min walk).

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Jenny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharyin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bad: 1) my teen sons and I all stubbed our toes really hard on the bathroom tile a couple of times. The bathroom tile is an inch higher than the tile in the room with no transition. I cut my toe and got a swollen foot. 2) the water from the shower leaked all over the tile floor outside of the bathroom. It was dark, I didn’t notice and I slipped. That hurt a lot. So while we enjoyed the rooms the defects negatively impacted my vacation. I told the front desk, but she just shrugged her shoulders.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

joanna, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very clean. Reception was very friendly and helpful. The place was clean. Would stay there again.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It is quite ok as the room is clean even though smaller than other service apartments. The location though is a bit far to walk to the train station.
Bernard, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient for the airport but in a nice quiet location.
Clive, 1-night family trip
Verified Wotif guest review