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Pan Pacific Serviced Suites Orchard, Singapore

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Pan Pacific Serviced Suites Orchard, Singapore

UNESCO Sustainable Travel Pledge

Pan Pacific Serviced Suites Orchard, Singapore

5.0 star property
Luxury aparthotel with outdoor pool, near Orchard Road

9.2/10 Superb

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
96 Somerset Road, Singapore, 238163
Main amenities
  • 126 apartments
  • Housekeeping on weekdays
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • Spa tub
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Kitchenette
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • In Orchard
  • Orchard Road - 3 min walk
  • Robertson Quay - 14 min walk
  • Raffles City - 25 min walk
  • Clarke Quay Central - 26 min walk
  • Singapore City Hall - 28 min walk
  • Marina Square - 31 min walk
  • Singapore Botanic Gardens - 31 min walk
  • Suntec Singapore - 35 min walk
  • Merlion - 35 min walk
  • Suntec City - 35 min walk

Getting around

  • Seletar Airport (XSP) - 23 min drive
  • Singapore Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 65 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.7 miles/36.6 km
  • JB Sentral - 37 min drive
  • Somerset Station - 1 min walk
  • Dhoby Ghaut Station - 11 min walk
  • Orchard Station - 12 min walk
  • Airport shuttle (surcharge)
Map

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Putting you within a 10-minute drive of Orchard Road and Singapore Botanic Gardens, Pan Pacific Serviced Suites Orchard, Singapore offers an airport shuttle (available 24 hours) for SGD 96.30 per vehicle. Guests can relax at the spa tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a steam room are other highlights, and apartments at this luxurious property offer conveniences like kitchenettes and washers/dryers. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Somerset Station is steps away and Dhoby Ghaut Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in
  • This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).
  • This property accepts guests who are on the Vaccinated Travel Lane (VTL) scheme. Guests will be required to present their approved VTL form during check-in.
  • Due to COVID-19 restrictions, guests arriving before the listed check-in time will not be able to wait in the lobby.
  • This property's service fee covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa tub
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking (max 1 space per unit)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Toaster
  • Ice maker
  • Freezer

Dining

  • Buffet breakfast available for a fee weekdays: SGD 25 per person
  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: SGD 86.5 per night

Bathrooms

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided
  • Slippers
  • Shampoo
  • Toilet paper
  • Bidet
  • Soap
  • Bathrobes

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • LCD TV with cable service
  • DVD player
  • Pay movies

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city center

Things to do

  • 24-hour fitness center
  • Shopping mall on site

Safety features

  • Fire extinguisher

General

  • 126 rooms
  • 16 floors
  • 1 building
  • Built in 2008
  • Access via exterior corridors

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: SGD 1000.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of SGD 96.30 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for SGD 86.5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Frequently asked questions

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities
Write a review

10/10 Exceptional

David, 12-night trip
Verified Hotels.com guest review

8/10 Very good

12-night trip
Verified Hotels.com guest review

6/10 Good

Room condition is old.
DARREN, 12-night business trip
Verified Hotels.com guest review

8/10 Very good

Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Bev, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Mr.Black, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Paul, 11-night romance trip
Verified Hotels.com guest review

6/10 Good

The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
S.G, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
9-night family trip
Verified Expedia guest review

10/10 Exceptional

High standard apart hotel
Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
james, 6-night trip
Verified Hotels.com guest review