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The Hermitage Hotel Mount Cook

4.5 star property
Mountain hotel with 2 restaurants, near Te Wahipounamu

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The Hermitage Hotel Mount Cook

Photo gallery for The Hermitage Hotel Mount Cook

Front of property
Terrace/patio
Aerial view
Premium Double or Twin Room, Mountain View
2 restaurants, breakfast served

Overview of The Hermitage Hotel Mount Cook

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Free WiFi
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Self-serve laundry
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In a national park
  • Mount Cook National Park - 1 min drive
  • Lake Pukaki - 17 min drive

Getting around

  • Christchurch International Airport (CHC) - 123.5 miles/198.8 km

Restaurants

  • Old Mountaineers' Cafe, Bar and Restaurant - 4 min walk
Map

About this property

The Hermitage Hotel Mount Cook

When visiting Mount Cook, The Hermitage Hotel Mount Cook is a great choice to consider. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Alpine Restaruant, one of 2 restaurants, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli, a terrace and a garden.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Hiking/biking trails

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping

Special features

Dining

Alpine Restaruant – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.
Panorama Room – On-site restaurant. Reservations are required. Open daily.
Snowline Bar – On-site bar. Open daily.
Sir Edmund Hillary Cafe – On-site café. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 28.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Temperature checks are available to guests and guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for lunch.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Hermitage Hotel Mount Cook?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at The Hermitage Hotel Mount Cook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hermitage Hotel Mount Cook?
Yes, there's free self parking.
What are the check-in and check-out times at The Hermitage Hotel Mount Cook?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Hermitage Hotel Mount Cook and nearby?
Have fun during the warmer months with activities such as hiking. The Hermitage Hotel Mount Cook also has a garden.
Are there restaurants at or near The Hermitage Hotel Mount Cook?
Yes, there are 2 on-site restaurants.
What's the area around The Hermitage Hotel Mount Cook like?
The Hermitage Hotel Mount Cook is a short 1-minute walk from Mount Cook National Park and 18 minutes' walk from Kea Point Walk.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Disappointing tiny room & bathroom. Stunning Views
Was disappointed in this hotel. We booked here because we were scheduled to do the stargazing there. We booked 6 months out and 1 week before our trip, we were notified that they were cancelling the stargazing for our night due to "Operational Issues". The night of our stay, nothing was running so there was really little to do. Our room was the absolute tiniest room I have ever stayed - barely even enough room for us to walk around the bed. No room for luggage. The bathroom was almost absurdly tiny. The sink was the size of a tiny RV sink. Couldn't even fill a cup up with water it was so small. They put us at the very very end of the building and the WiFi did not reach. So, if I needed internet, I had to take my computer to the lobby. Also, the only dinner option AT ALL was a full buffett for an absurd amount of money. We just wanted a small, light dinner, but that wasn't an option. The only plus was the views of Mount Cook - Stunning... That is the ONLY thing that keeps this place in business. The shop had absolutely NOTHING you would want to buy. Overall a big disappointment - except for the beautiful view....
Lynnette, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jia min, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jia min, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mt. Cook Gem
Great property overlooking Aoracki/Mt. Cook. Fabulous visitor’s center next door with hiking trails nearby. Food at their restaurant was OK. Not as good as price that was charged suggested. Room was comfortable.
Patti, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay, parking was a problem, due to inconsiderate parking from other guests, dining options were good, we looked at the buffet menu and what was on offer, which looked really nice, but we decided it was too expensive for the amount we would eat, so opted for the cafe instead, where we were able to share a pizza and fries. The location was great for the area we wanted to explore, the rooms were comfortable, and our room had a lovely view from the balcony
susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Place to stay when visiting Mt Cook. Great breakfast and dinner buffets. Nice coffee shop.
Robert, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great scenery!
Verified Expedia guest review

6/10 Good

Location awesome Condition of hotel not great
Karen, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

The views of Mt Cook are amazing
Angie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julie, 2-night trip
Verified Expedia guest review