The Mill Hotel & Spa

Photo gallery for The Mill Hotel & Spa

Primary image
Pool
Room
Room
Room

Overview of The Mill Hotel & Spa

The Mill Hotel & Spa

3.0 star property
3-star hotel in Chester with 2 restaurants and 2 bars/lounges

8.6/10 Fabulous

1,028 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Milton Street, Chester, England, CH1 3NF
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Chester City Walls - 7 min drive
  • Chester Racecourse - 8 min drive
  • Chester Zoo - 15 min drive
  • Cheshire Oaks Designer Outlet - 17 min drive

Getting around

  • John Lennon Airport (LPL) - 43 min drive
  • Manchester Airport (MAN) - 45 min drive
  • Chester Station - 6 min walk
  • Bache Station - 10 min drive
  • Helsby Station - 14 min drive

About this property

The Mill Hotel & Spa

The Mill Hotel & Spa puts you 5.2 mi (8.4 km) from Chester Zoo. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and The Canal Barge, one of 2 restaurants, serves lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a health club. The helpful staff and overall value get great marks from fellow travelers.

Languages

English, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 7.50 per day)

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Canal Barge - This restaurant serves lunch and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Parking

  • Self parking costs GBP 7.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, lovely staff
Paula, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Value hotel
The hotel is a bit tired and the lift to one side of the hotel was not working and as there was no alternative for those in one side of the hotel, stairs could not be avoided. The staff were friendly Abu insufficient servers at breakfast so queues formed. Rooms were a good size but unless you were on the canal side for which you have to pay extra, the road noise meant keeping windows closed. No air conditioning but fans were provided.
Kathleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was a lovely clean hotel good value for money really close for town and station will definitely stay again
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in great location with parking.
Comfortable hotel in a great location on the bank of the Shropshire Union Canal. Plenty of restaurants and bars within a few minutes walk in either direction. Great for car parking with a good sized outdoor car park across the road from the front entrance. Cheerful and helpful staff. Good hotel bar with some real ales available on draught. Decent on-site restaurant that offers 2 courses for £20 at weekends and a la carte during the week. We are returning guests and will probably stay here again in the future.
Terry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I'd recommend
Great breakfast, friendly staff, great location.
Susan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catrin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Hazel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel close to station and city centre
Very comfortable hotel conveniently situated between the station and city centre, a short walk from both. Good standard of room with sofa, excellent health club and spa, very good food in restaurant and friendly service.
Tim, 3-night family trip
Verified Hotels.com guest review