Quayside Hotel

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Balcony
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Overview of Quayside Hotel

Quayside Hotel

3.0 star property
Riverfront hotel with restaurant, near Jonker Street Night Market

7.0/10 Good

215 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
1 Jalan Merdeka, Malacca City, Malacca, 75200
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Coffee shop/cafe
  • Business center
  • Air conditioning
  • Meeting room
  • Multilingual staff
  • Wedding services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Minibar
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

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About this area

What's nearby

  • In Bandar Hilir
  • Jonker Street Night Market - 4 min walk
  • A Famosa - 6 min walk
  • Dataran Pahlawan Melaka Megamall - 9 min walk
  • AEON Bandaraya Melaka Shopping Centre - 39 min walk
  • Mahkota Parade Shopping Mall - 1 min drive
  • Hatten Square - 1 min drive
  • Malacca Sultanate Palace Museum - 3 min drive
  • St Paul's Church - 3 min drive
  • Cheng Hoon Teng Temple - 4 min drive
  • Putra Specialist Hospital - 4 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

Quayside Hotel

Quayside Hotel offers a great location, putting you within just a 10-minute walk of Jonker Street Night Market and A Famosa. For a bite to eat, guests can check out Halia Inc, which serves breakfast, lunch, and dinner. Also, this hotel is 0.4 mi (0.7 km) from Dataran Pahlawan Melaka Megamall and 2 mi (3.2 km) from AEON Bandaraya Melaka Shopping Centre. The helpful staff and central location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Coffee shop

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2013
  • Television in common areas

Languages spoken

  • English

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Halia Inc - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MYR 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 10 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards.

Also known as

Quayside Hotel Malacca
Quayside Hotel
Quayside Malacca
Quayside Hotel Hotel
Quayside Hotel Malacca City
Quayside Hotel Hotel Malacca City

Frequently asked questions

Overall score and ratings

7.0

Good

7.1/10

Cleanliness

7.2/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Central location to walk
Tourist place so hard to finish parking. Once parking was settled room was nice and scenic view was on point. Bad part next to pier so had shades for privacy and a band on pier that played into the night.
Eugene, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taken from our balcony
Shirley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great possibilities but not quite there
Limited to one key (desk clerks said they were short of card keys - really?!?), no spare toilet paper, no separate shower stall (so walking in shower water when brushing teeth or doing makeup later), and poor noise insulation (especially if room faces main street). For relatively small investments, the owners and managers could make this a wonderful option. Perfect siting in Malacca's core.
Thomas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good Location, Bad Room Face Main Road
Location extremely good. Got a room that face main road. The Cycle Tour with loud speaker was so noisy until daytime until 1am... Can only sleep from there onward... Unable to change room...
KUAN SIONG, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good..excellent service
1-night romance trip
Verified Expedia guest review

6/10 Good

so hot at lobby
1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Can be improve
Room is hot and noise shielding is poor. Staff is great though
Vinson, 1-night romance trip
Verified Hotels.com guest review