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All properties in Sisters, Oregon, United States of America

Best Western Ponderosa Lodge

Mountain Sisters hotel with outdoor pool

  • Free continental breakfast, free WiFi in lobby, and free parking
From
NZ$197

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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Spa. Image 1 of 74.
1 / 74Spa
500 Highway 20 W, Sisters, 97759, OR, United States of America
9.2.Superb.
  • Really comfortable, nice decor theme, and loved the vaulted ceilings in the 2nd floor…

    Dec 11, 2021

  • This hotel is very rustic and beautiful! The amenities are first class! I loved my stay!

    Dec 9, 2021

See all 366 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Walkable

The following facilities are closed seasonally each year. They will be closed from September 30 to May 20:
  • Swimming pool
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 75 smoke-free guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Spa services
    • 24-hour business center
    • 24-hour front desk

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • Cascade Range - 1 min walk
    • Cliff Clemens Park - 15 min walk
    • Village Green Park - 17 min walk
    • Peterson Ridge Trail - 30 min walk
    • Aspen Lakes Golf Course - 4.7 mi / 7.5 km
    • Willamette National Forest - 12.2 mi / 19.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    • Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed;No Pets in room type)
    • Standard Room, 2 Queen Beds, Accessible, Bathtub
    • Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed;No Pets in room type)
    • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Suite, 1 King Bed, Non Smoking, Jetted Tub (Pet Friendly;with Sofabed)

    What’s around

    Landmarks

    • Cascade Range - 1 min walk
    • Cliff Clemens Park - 15 min walk
    • Village Green Park - 17 min walk
    • Peterson Ridge Trail - 30 min walk
    • Aspen Lakes Golf Course - 4.7 mi / 7.5 km
    • Willamette National Forest - 12.2 mi / 19.6 km
    • Alder Creek - 11.5 mi / 18.5 km
    • Suttle Lake - 13.4 mi / 21.5 km
    • McKenzie Pass - 15 mi / 24.2 km
    • Old Mill District - 23.9 mi / 38.4 km
    • Deschutes Brewery - 24.1 mi / 38.8 km

    Getting around

    • Robert's Field Airport (RDM) - 34 min drive
    map
    See on map
    500 Highway 20 W, Sisters, 97759, OR, United States of America

    At a glance

    Hotel size

    • This hotel has 75 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 4 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free continental breakfast daily
    • Barbecue grills

    Things to do

    • Bicycle rentals nearby
    • Ecotours nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snow tubing nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 1200
    • Conference space size (meters) - 111

    Services

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage

    Facilities

    • Garden
    • Picnic area

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible van parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business centre
    • Handrails in stairways

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Balcony or patio
    • Yard

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services.

    Recreation

    Nearby

    • Bicycle rentals nearby
    • Ecotours nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snow tubing nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Fees & policies

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 10.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 20 per accommodation, per day
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 9:00 AM to 10:00 PM
    • The seasonal pool is open from May to October

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property does not have elevators.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Best Western Ponderosa
    • Best Western Ponderosa Sisters
    • Best Western Ponderosa Sisters
    • Best Western Ponderosa Lodge Hotel
    • Best Western Ponderosa Lodge Sisters
    • Best Western Ponderosa Lodge Hotel Sisters
    • Best Western Ponderosa Lodge
    • Best Western Ponderosa Lodge Motel
    • Best Western Ponderosa Lodge Motel Sisters
    • Best Western Ponderosa Lodge Sisters
    • Best Western Ponderosa Hotel Sisters
    • BEST WESTERN Ponderosa Lodge Sisters, Oregon
    • Best Western Sisters
    • Sisters Best Western

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Best Western Ponderosa Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Yes, pets are welcome. There's a charge of USD 20 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4 PM - anytime. Check-out time is 11 AM.
    • Yes. Nearby restaurants include Dairy Queen (3-min walk), Takoda's (5-min walk), and Sno Cap Drive In (10-min walk).
    • During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes ecotours and hunting. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Best Western Ponderosa Lodge also has a seasonal outdoor pool and spa services, as well as a picnic area and a garden.
    9.2.Superb.
    • 8.0.Very good

      Great hotel- room was clean.

      Overall it was a great stay. Staff was friendly and the room was nice and clean. My only issue was, I didn’t realize the hotel wasn’t indoors and it can feel a bit scary to go out especially at night.

      Jessica, 1 night family trip, Nov 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Clean and comfortable

      I would definitely stay here again! Very clean. Excellent hot breakfast options that you order ahead and pick up!

      Letia, 1 night trip, Oct 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      check out their breakfast!

      Super quiet & clean. Best of all, their breakfast is served by a great local restaurant!! not the regular continental breakfast 'stuff'

      Sandra, 1 night business trip, Oct 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was very nice.

      Denise, 2 night romance trip, Oct 22, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The room was beautifully done up with cozy fireplace, beautiful carpet, comfy furniture and bed. Spotlessly cleaned. Office staff was very nice and accommodating. Quiet surroundings zGreat place to stay.

      Elizabeth, 2 night romance trip, Oct 19, 2021

      Verified Expedia guest review

    • 2.0.Poor

      My wife got Covid the week before our stay and I begged and pleaded for BW to help us with a refund or even a rain check and they refused. So I can't speak to the quality of the hotel but the management doesn't care about human life. We decided to be the better person and not bring a possible infection into the hotel and the local community and took the loss on the room, to my enormous disappointment.

      Brian, 1 night trip, Oct 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Room, building and grounds clean & reasonably maintained. Seperate 2nd vanity in bathroom . Easy access from main highway.

      RONALD, 2 night family trip, Oct 15, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Rejuvenating and beautiful

      The room (Aspen suite, I think) was huge and beautiful with vaulted ceiling and rustic furniture. We were on the far end of the hotel and it felt like we almost had the place to ourselves, even on a Friday night. The jacuzzi tub was fantastic, though a little glitchy - it didn't work at first, but we tried again about 15 minutes later and it worked. The blackout drapes were great - though we had a lovely view of pine trees, there is a major road on the side we were on, with a roundabout that can cause some headlight glare in the room. It is lightly traveled in the night however. The robes were incredibly cozy and the lotion smelled amazing, I wanted to bring them both home. The order and pick up breakfast was easy and delicious, we had a couple of the hot selections. Overall wonderful stay, and I felt it was a great value for the space and amenities.

      2 night trip, Oct 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place for a dog. Appreciated Covid protocols, friendly staff, fact I had trails out the door for dog walking. Plus was options for charging electronics.

      Nadia, 3 night trip, Oct 12, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Great Service & Location - Except Dust & Shower

      The breakfast was great, as was the room ... except for cleanliness. Dusting had not been done for some time and shower drain could use some snaking.

      Leonard, 2 night trip, Oct 11, 2021

      Verified Hotels.com guest review

    See all 366 reviews