Quality Inn & Suites

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Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property
Hotel with indoor pool, near Jefferson National Forest

9.2/10 Superb

279 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
4609 Aerial Way, Big Stone Gap, VA, 24219
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Water dispenser
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Big Stone Gap
  • Jefferson National Forest - 20 min walk
  • University of Virginia's College at Wise - 19 min drive
  • Natural Tunnel State Park - 24 min drive
  • Devil's Bathtub - 40 min drive
  • Kingdom Come State Park - 47 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 68 min drive

About this property

Quality Inn & Suites

Quality Inn & Suites puts you 1 mi (1.7 km) from Jefferson National Forest. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. A fitness center and bike repair services are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 7 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9 AM
  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Taking the kids

  • Children stay free

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water tubing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bike repair services
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Bicycle parking

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Family Vacay
Love staying here, come at least 3 times a year. Friendly, clean and enjoyable visits every time.
Darlene, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was enjoyable!
Allan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always welcoming.
Our third time staying. They never dissapoint. Always very clean. Kids loved the heated pool. Staff was exceptionally friendly. Breakfast was always amazing and fresh. Will definitely be staying again.
Brooke, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I stay here often. Very clean, quiet, well lit parking lot. Large rooms. Always enjoy my stay.
Jamie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good
daisuke, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay.. Everything was wonderful..
Lucinda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasantly surprised
I was pleasantly surprised with this Quality Inn. The staff from check in, some of the housekeeping and reception at checkout they were all accommodating and friendly. The ladies did a great job. I liked that the rooms are minimalist, very easy to clean. The hardwood floors are a much better concept than carpet. Kudos to the style of the furniture it compliments this area. Very comfortable stay.
Heidi, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was super friendly and very accommodating. It was clean and super cute
Debra, 2-night family trip
Verified Hotels.com guest review