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Tea Palace Urban Hotel

3.5 star property
3.5-star hotel in Phnom Penh City Centre with outdoor pool and restaurant

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Tea Palace Urban Hotel

Photo gallery for Tea Palace Urban Hotel

Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers
Exterior
Suite, 2 Bedrooms
Dining

Overview of Tea Palace Urban Hotel

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Airport transfer
  • Air conditioning
  • Free WiFi
  • Free parking
  • Laundry facilities
Map
# 32, Street 242, Phnom Penh
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 75 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Standard Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Phnom Penh City Centre
  • Royal Palace - 1 min drive
  • Central Market - 2 min drive
  • Riverside - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 30 min drive
  • Phnom Penh Railway Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hops - Craft Beer Garden - 3 min walk
  • Magnolia - 2 min walk
  • Fortune Pho - 2 min walk
  • Backyard Cafe - 5 min walk
  • Flavors of India - 4 min walk
Map

About this property

Tea Palace Urban Hotel

Tea Palace Urban Hotel offers an airport shuttle (available on request) for USD 15.00 per vehicle one-way. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli and a terrace.

Languages

Chinese (Mandarin), English, French, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 8:00 AM to 8:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Access to nearby outdoor pool

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Roll-in shower
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tea Lounge Restaurant – On-site restaurant.
Pool Bar – On-site cocktail bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 5 for adults and USD 3 for children
  • Airport shuttle service is offered for an extra charge of USD 15.00 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

TeaHouse Asian Urban Resort Phnom Penh
TeaHouse Asian Urban Resort
TeaHouse Asian Urban Phnom Penh
TeaHouse Asian Urban
TeaHouse Asian Urban Hotel Phnom Penh
TeaHouse Asian Urban Hotel
Tea Palace Urban Hotel Hotel
Tea Palace Urban Hotel Phnom Penh
Tea Palace Urban Hotel Hotel Phnom Penh

Frequently asked questions

Does Tea Palace Urban Hotel offer free cancellation for a full refund?
Yes, Tea Palace Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tea Palace Urban Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Tea Palace Urban Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Tea Palace Urban Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Tea Palace Urban Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Tea Palace Urban Hotel?
Yes, an airport shuttle is available from 8:00 AM to 8:00 PM on request. The charge is USD 15.00 per vehicle one-way.
What are the check-in and check-out times at Tea Palace Urban Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Tea Palace Urban Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at Tea Palace Urban Hotel and nearby?
Tea Palace Urban Hotel has an outdoor pool and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Tea Palace Urban Hotel?
Yes, there's an on-site restaurant, Tea Lounge Restaurant.
What's the area around Tea Palace Urban Hotel like?
Tea Palace Urban Hotel is a short 8-minute walk from Independence Monument and 11 minutes' walk from Royal Palace.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jungle in the city
Stay was pleasant. The large privacy screen around pool from adjoining property was annoying but not the fault of the hotel. Unfortunately this screen wrapped around some other parts of the hotel too....so 117 & 118 two bed suites essentially have all natural light blocked out, as this solid privacy screen is about 12 inches from the hotel exterior. They do have two other 2 bed suites without this issue. For our 4 night stay we were first allocated 118 and could only be moved to another 2 bed suite (with natural light) the next day. The hotel should not allocate these light-less rooms unless they have specifically sold them as 'no window' rooms, which is pretty much what they are. That said, the rooms were well furnished in a funky way. If you don't mind not having any natural light, 117 or 118 two bed suites are great. But for the price, you'd expect to have natural light in these suite rooms....or reduce the price! Pool area and menu good. Interesting and varied teas available. Breakfast ok with usual buffet style of mixed bagatelle. Night porter had some interesting questions for my Khmer wife when we came back late from a night out. He caught on pretty quick and apologised. Would probably stay here again if could guarantee what room we'd be getting for sure. Staff brilliant, friendly, helpful and efficient.
James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Teahouse
We stayed at the Teahouse a couple nights. The rooms are spacious and comfortable and clean. There were a lot of options at the buffet breakfast but the coffee was quite bad. The staff are helpful in booking tours and making calls for the guests.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pool is fantastic with great food and drink service. Staff is extraordinarily nice and helpful, breakfast is delicious. Rooms were always clean and had nice robes and basket to take down to pool. Would definitely recommend to stay here! Spa services could be better, but not terrible.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

The rooms, although not ostentatious, catered to all our needs, which, accompanied by the excellent service, made it an excellent stay. The small touches, such as the complimentary local tea varieties, tea set, and the lotus blossom in the bathroom just served to make the experience even more memorable.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were so helpful around children ,and any problem they would help with Teahouse team were just good
21-night family trip
Verified Expedia guest review

8/10 Very good

We got the suite room (with 2BR and 2 toilets). It's ok but the rooms are a bit dated including the keys used (no room cards). Breakfast is a thumbs up with good enough choices. Service crew are really good esp their communication skills compared to other hotels in PP. Price is affordable. Location is really central, very near Independence Monument (walkable). Massage is ok (taken inside a spa room). Overall, a cozy place with a garden in the middle of a busy city.
Al, 2-night trip with friends
Verified Expedia guest review