Queens Hotel

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Overview of Queens Hotel

Queens Hotel

2.0 star property
Riverfront hotel with restaurant, near Shambles

8.4/10 Very good

727 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Bathtub
  • 24/7 front desk
  • Restaurant
  • Bar
Queens Staith, Skeldergate, York, England, YO1 6DH
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • TV in a common area
For families
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Self parking (surcharge)
  • Free toiletries
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of York
  • York Dungeon - 4 min walk
  • Jorvik Viking Centre - 4 min walk
  • Shambles - 6 min walk
  • Clifford's Tower - 7 min walk
  • York Castle Museum - 8 min walk
  • Yorkshire Museum Gardens - 9 min walk
  • York Minster - 10 min walk
  • Rowntree Park - 11 min walk
  • National Railway Museum - 14 min walk
  • Stonegate - 2 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 9 min walk
  • York (QQY-York Train Station) - 9 min walk
  • Poppleton Station - 15 min drive

About this property

Queens Hotel

Queens Hotel offers a great location, putting you within just a 10-minute walk of Jorvik Viking Centre and Shambles. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Riverside Lounge, which serves British cuisine and is open for breakfast and dinner. Also, York Minster and National Railway Museum are within a 15-minute walk. Fellow travelers love the helpful staff and central location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors


  • Check-in time from 2:30 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Onsite parking available only on request
  • Onsite self parking (GBP 16 per night)
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge


  • 24-hour front desk
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2000
  • Television in common areas


  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance


  • English

Room amenities

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Phone


  • Daily housekeeping

Special features


Riverside Lounge - This brasserie specializes in British cuisine and serves breakfast and dinner.
Riverside Lounge - This bar specializes in British cuisine and serves light fare only. Open select days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 9.95 for adults and GBP 7.95 for children (approximately)


  • Self parking costs GBP 16 per night
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.


Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Lovely hotel, great rooms
Really great location, spacious room, very clean, I would definitely stay again. The only slight downside was that the reception staff barely made eye contact, let alone conversation. But they were pretty busy.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is in a lovely location right on the river in York city centre, we had breakfast too and it was lovely, an all you can eat buffet. It’s quiet old fashioned but it suits the city centre. Overall I would recommend this hotel, we would go back
Keenan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
This is the third time we have stayed at this hotel, so that tells you i love this hotel, great value for money, right on riverside, friendly staff very accommodating & beautiful breakfast , was no problem catering for me,gluten free, i will definitely be back here& would recommend.
Kerry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is in an excellent location very friendly staff and very clean room will definitely be staying there again .
Yvonne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

jill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is in a perfect place but is looking a little dated and could do with updating. Nothing to complain about though.
IAN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Couldn’t open blind on window , bathroom could have been cleaner , especially around large bath/shower tap. Cooked breakfast food , overcooked and was like it had been sitting for while , fried eggs swimming in oil.
Mrs, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Maureen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel , well located in the centre of York . Would have been a 5 star review if the quality of the food matched the rest of the restaurant .
John, 2-night trip
Verified Hotels.com guest review