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The Ritz-Carlton, Haikou

5.0 star property
Luxury hotel in Meilan with 4 restaurants and spa

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The Ritz-Carlton, Haikou

Photo gallery for The Ritz-Carlton, Haikou

Exterior
Outdoor pool
Villa, 4 Bedrooms, Non Smoking, Private Pool | Private pool
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Daily buffet breakfast (CNY 282 per person)

Overview of The Ritz-Carlton, Haikou

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free theme park shuttle
  • Health club
  • Outdoor tennis court
  • Steam room
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

  • 220 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Golf View

Club Suite, 1 King Bed, Non Smoking, Golf View

Club Suite, 1 King Bed, Non Smoking, Golf View

  • 99 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom, Non Smoking, Golf View

  • 99 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Non Smoking, Private Pool

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Villa, 4 Bedrooms, Non Smoking, Private Pool

  • 420 sq m
  • Golf view
  • Sleeps 8
  • 4 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Non Smoking, Golf View

  • 50 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Golf View

  • 100 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Villa, 2 Bedrooms, Non Smoking

  • 280 sq m
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • In Meilan

Getting around

  • Haikou (HAK-Meilan Intl.) - 29 min drive
  • Free theme park shuttle

Restaurants

  • 玛格利塔 - 7 min walk
  • 一品味美食园 - 3 min drive
  • 香港旺角茶餐厅 - 3 min drive
  • 匠子烤鱼 - 19 min walk
  • 莲寿司 - 14 min walk
Map

About this property

The Ritz-Carlton, Haikou

The Ritz-Carlton, Haikou features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Terra, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 191 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6 AM
  • Express check-in/out available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 3 ft

Off-site

  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Mini golf
  • Free theme park shuttle

What to do

  • Tennis
  • Pro golf lessons
  • Mini golf
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (14531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf clubs on-site

Facilities

  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 100
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a steam room. The spa is open daily.

Dining

Terra – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Tin Lung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Flair – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Ritz-Carlton – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 282 per person

Children & extra beds

  • Rollaway beds are available for CNY 345.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou

Frequently asked questions

Does The Ritz-Carlton, Haikou offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Haikou?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Haikou?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton, Haikou?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton, Haikou?
Yes, there's free self parking.
What are the check-in and check-out times at The Ritz-Carlton, Haikou?
You can check in from 3 PM - 6 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Ritz-Carlton, Haikou and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Haikou also has a steam room, spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Ritz-Carlton, Haikou?
Yes, there are 4 on-site restaurants, featuring Italian cuisine.
Does The Ritz-Carlton, Haikou have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Ritz-Carlton, Haikou have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Ritz-Carlton, Haikou like?
The Ritz-Carlton, Haikou is a short 5-minute walk from Haikou Arcade Street and 18 minutes' walk from Hainan University.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful hospitality
Shaun Young, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and facilities. Hotel is near local attractions. Hotel is adjacent to a very big outlet mall.
4-night family trip
Verified Expedia guest review

8/10 Very good

winnie w, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ka Yee Carrie, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Thumbs up for Ritz
Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town. Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Evelyn, 2-night family trip