Hotel Kristal - CHSE Certified

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Outdoor pool
Outdoor pool
Pool
Two Bedroom Deluxe | Room

Overview of Hotel Kristal - CHSE Certified

Hotel Kristal - CHSE Certified

4.0 star property
4-star hotel with 2 bars/lounges, near Pondok Indah Mall

8.2/10 Very good

195 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
  • Separate bedroom

Choose dates to view prices

About this area

What's nearby

  • In Cilandak
  • Grand Indonesia - 42 min drive
  • Taman Mini Indonesia Indah - 27 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 43 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 45 min drive
  • Pondok Betung Station - 6 min drive
  • Jakarta Kebayoran Station - 7 min drive
  • Pondok Ranji Station - 7 min drive
  • Lebak Bulus Grab Station - 27 min walk
  • Airport pick-up service

About this property

Hotel Kristal - CHSE Certified

4-star family-friendly hotel in the heart of Cilandak
Consider a stay at Hotel Kristal - CHSE Certified and take advantage of an airport pick-up service, a poolside bar, and a terrace. Treat yourself to a body scrub, aromatherapy, or a body wrap at Life Spa, the onsite spa. The onsite international cuisine restaurant, The Kafe, features pool views. Enjoy the gym, as well as activities like snorkeling and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a billiards/pool table
  • Luggage storage, wedding services, and massage treatment rooms
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 328 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and separate dining areas. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Separate dining areas, refrigerators, and childcare services

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 328 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • 21 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate dining area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 211750 for adults and IDR 150000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle. Maximum occupancy 4

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 350000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta
Hotel Kristal
Hotel Kristal CHSE Certified
Kristal Chse Certified Jakarta
Hotel Kristal - CHSE Certified Hotel
Hotel Kristal - CHSE Certified Jakarta
Hotel Kristal - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Hotel Kristal - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Kristal - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Kristal - CHSE Certified?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Hotel Kristal - CHSE Certified on 1 October 2022 start from NZ$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Kristal - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Kristal - CHSE Certified?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Hotel Kristal - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Kristal - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Kristal - CHSE Certified?
Yes, a shuttle from the airport to the hotel is available. The charge is IDR 500000 per vehicle.
What are the check-in and check-out times at Hotel Kristal - CHSE Certified?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Kristal - CHSE Certified and nearby?
Have fun with onsite activities like snorkeling and scuba diving, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Kristal - CHSE Certified also has 2 bars, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Kristal - CHSE Certified?
Yes, The Kafe offers international cuisine and pool views. Nearby restaurants include Rempah Wangi (12-min walk).

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.8/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very good

Sandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We love Kristal Hotel
Sandra, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Azzam, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

GERMAN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very kind staff
GERMAN, 1-night family trip
Verified Expedia guest review

4/10 Fair

Horrible stay
Had a terrible stay. The hotel is old. All the equipment is also very old and mostly doesn't work. Showers had no hot water.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very good hotel and strategic place as well
Yenni, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Maya S, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Richard, 3-night trip
Verified Hotels.com guest review