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CasaSur Palermo Hotel

4-star hotel with outdoor pool, near Distrito Arcos

  • Free cooked-to-order breakfast and free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 50.
1 / 50Terrace/Patio
  • Good location. Confortable room. Nice design. Reasonable priced.

    Feb 29, 2020

  • The property was well located & staff very helpful & friendly! Was a great experience! We…

    Dec 22, 2019

See all 117 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 61 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Spa services

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Palermo
  • Japanese Garden - 42 min walk
  • Distrito Arcos - 16 min walk
  • Serrano Square - 18 min walk
  • Palermo Hippodrome - 26 min walk
  • Carlos Thays Botanic Garden - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room
  • Deluxe Suite

What’s around


  • In Palermo
  • Japanese Garden - 42 min walk
  • Distrito Arcos - 16 min walk
  • Serrano Square - 18 min walk
  • Palermo Hippodrome - 26 min walk
  • Carlos Thays Botanic Garden - 29 min walk
  • La Rural Convention Center - 30 min walk
  • Evita Museum - 36 min walk
  • Alto Palermo Shopping Center - 41 min walk
  • Latin American Art Museum of Buenos Aires - 2.6 mi / 4.2 km

Getting around

  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 10 min drive
  • Buenos Aires Palermo Station - 17 min walk
  • Buenos Aires Chacarita Station - 22 min walk
  • Buenos Aires February 3 Station - 22 min walk
  • Ministro Carranza Station - 9 min walk
  • Olleros Station - 17 min walk
  • Palermo Station - 18 min walk
Profile: Palermo

Profile: Palermo

Palermo, located in northeast Buenos Aires, is broken down into several distinct neighborhoods. Palermo Soho attracts a younger crowd due to its alternative bars, restaurants, cafés, and boutiques. Those craving nightlife head to Palermo Hollywood for its clubs and restaurants. Palermo Chico is a luxury condo-filled area that houses the Museum of Latin American Art.

You’ll also find botanical gardens and the Buenos Aires Japanese Gardens, one of the largest outside Japan, in the Palermo neighborhood.


At a glance

Hotel size

  • This hotel has 61 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Free bicycles on site

Working away

  • Business center
  • One meeting room


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage


  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.


Sacro - This restaurant specializes in international cuisine.

Small print

Also known as

  • CasaSur Palermo Hotel
  • CasaSur Palermo Hotel Hotel Buenos Aires
  • CasaSur Hotel
  • CasaSur Palermo
  • CasaSur
  • CasaSur Palermo Hotel Hotel
  • CasaSur Palermo Hotel Buenos Aires

Optional extras

Rollaway beds are available for USD 60.0 per day


Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, CasaSur Palermo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at CasaSur Palermo Hotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Sacro offers international cuisine. Nearby restaurants include Oui Oui (3-min walk), Green Bamboo (3-min walk), and Ocho Once (4-min walk).
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. CasaSur Palermo Hotel also has a garden.
  • 8.0.Very good


    2 night trip, Nov 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place

    We loved the hotel. The staff were super helpful and really lovely. Room was really comfortable and large. Nice breakfast, with lots of variety. We also had a very nice lunch at the restaurant. The location is excellent. Palermo is a great neighborhood, and the walk to the subway, which will get you everywhere, was not long at all.Excellent retaurants in the vicinity, and we discovered a gluten-free bakery, just too late to try it out.

    Eric, 3 night trip with friends, Nov 11, 2019

    Verified guest review

  • 10.0.Exceptional

    Americans on argentine holiday.

    Buenos Aires was to be the start of our two week vacation. Our daughter lives in Argentina, and though she doesn’t live in BA, she knows the city well. She recommended that we stay in Palermo, since good restaurants and clubs are plentiful in this area. We prefer small, boutique hotels, and this fit the bill perfectly. I feel we received great value for the quality of the hotel. Also, breakfast was included in the price, and it was a very nice buffet in their ground floor restaurant. The employees were all very friendly and helpful, with a particular shout out to Andres, who gave us great suggestions on restaurants, shows, etc.

    johnny, 2 night trip, Nov 10, 2019

    Verified guest review

  • 10.0.Exceptional

    This property has the feel of a 5-star hotel. Amazing hotel and staff. The only criticism is the vegan restaurant on site has limited options for breakfast.

    Manuel, 3 night trip with friends, Nov 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location, near to restaurants and shopping

    2 night romance trip, Oct 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It was great. The only thing was that the room was near a storage room where the staff would get cleaning supplies, and because of that, there was some loud noises during mornings and nights.

    Moni, 4 night family trip, Oct 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Hip, but beware of breakfast

    Hotel is hip and has a cool vibe. Staff - as it is mostly typical in Buenos Aires - doesn’t care to give a smile or to show any kind of attention. Breakfast is a complete and utter let down at this price point: - there’s not enough variety of food, everything looks bland - It’s VEGETARIAN breakfast. You the client that pays 150 USD + per night doesn’t get to decide what sort of eating you want in your life, the hotel forces it down on you. - asked staff for an omelette - completely vegetarian - the omelette never came. Went for breakfast outside of the hotel, didn’t want to start my day without proper food.

    1 night business trip, Oct 12, 2019

    Verified guest review

  • 8.0.Very good

    did not like the breakfast ....did not know it was a vegetarian place .....nothing special ....only one cheese . tomato and few things offering of omelettes only the typical eggs already prepared

    claudio, 2 night romance trip, Sep 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Totally would go back

    Great staff, elegant vibe, cool look, amazing dinner!!

    Carmen, 1 night family trip, Aug 28, 2019

    Verified guest review

  • 10.0.Exceptional

    We absolutely loved Casa Sur Palermo. The design is gorgeous, modern and well thought out and we received excellent service by the staff. We received a upgrade and champagne for our Expedia VIP status and our room was very large, with a large bathroom with a jacuzzi tub, large shower, plenty of counter space for his and hers toiletries. We also had a large balcony that overlooked the city and beautiful pool and restaurant below. We stayed in 3 hotels while in Argentina and this was hands down our favorite. It felt very luxurious and the price is very reasonable. The location is great, very safe neighborhood with lots of restaurants and easy to walk or bike. We loved the restaurant, but note that is is vegetarian. The design and service at the restaurant is also wonderful. There is a club on the roof, so on the weekends you can hear bass and some music, but it did not disturb our sleep. The gym is the only thing that could use a upgrade and better/more equipment but the "relaxation room" and men's and women's sauna's and pool make up for that in my opinion. Would absolutely recommend this hotel and can't wait to stay again. Barbara at the front desk was especially lovely, and helpful. We love Casa Sur!

    1 night romance trip, Jul 6, 2019

    Verified Expedia guest review

See all 117 reviews