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All properties in Lisbon, Lisbon District, Portugal

Castilho House Cais

City-center B&B within easy reach of Mercado da Ribeira

  • Free WiFi
From
NZ$95

Image gallery

  • Standard Double Room - Guest Room View
  • Standard Double Room - Guest Room View
  • Superior Double Room - Living Area
  • Premium Double Room (Prestige) - Bathroom
  • Standard Double Room - Guest Room View
Standard Double Room - Guest Room View. Image 1 of 37.
1 / 37Standard Double Room - Guest Room View
9.2.Superb.
  • The hotel itself was very clean, smelled nice, had great room amenities, and friendly…

    Dec 28, 2019

  • Overall we enjoyed our stay. The one downside was we were on the second floor and the…

    Nov 9, 2019

See all 58 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 7 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • Multilingual staff

Feel at home

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Lisbon Old Town
  • Rossio Square - 18 min walk
  • Commerce Square - 20 min walk
  • Se - 22 min walk
  • Lisbon Cathedral - 25 min walk
  • Castle of Sao Jorge - 28 min walk

Enter dates for 2 guests

  • Standard Double Room
  • Superior Double Room
  • Premium Double Room (Prestige)

What’s around

Landmarks

  • In Lisbon Old Town
  • Rossio Square - 18 min walk
  • Commerce Square - 20 min walk
  • Se - 22 min walk
  • Lisbon Cathedral - 25 min walk
  • Castle of Sao Jorge - 28 min walk
  • Mercado da Ribeira - 8 min walk
  • Botanical Garden - 16 min walk
  • Santa Justa Elevator - 17 min walk
  • Carmo Convent - 17 min walk
  • Lisbon City Hall - 18 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 21 min drive
  • Cascais (CAT) - 16 min drive
  • Santos Station - 8 min walk
  • Cais do Sodré Station - 11 min walk
  • Rossio Station - 19 min walk
  • Conde Barão Stop - 1 min walk
  • Largo Vitorino Damásio Stop - 3 min walk
  • R. Poço Negros Stop - 3 min walk
  • Airport shuttle (surcharge)
map

At a glance

Size

  • 7 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-7:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Food and drink

  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Castilho House Cais B&B Lisbon
  • Castilho House Cais Bed & breakfast Lisbon
  • Castilho House Cais B&B
  • Castilho House Cais Lisbon
  • Castilho House Cais
  • Castilho House Cais Lisbon
  • Castilho House Cais Bed & breakfast

Optional extras

Rollaway beds are available for EUR 25.0 per day

Continental breakfast is offered for an extra charge of EUR 7.5 per person (approximately)

Cribs/Infant beds are available for EUR 15.0 per day

Airport shuttle service is offered for an extra charge of EUR 15 per room (roundtrip)

Policies

This property is managed by a private host, not a professional engaged in trade or business.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

This property is licensed under an applicable law.Property Registration Number 11835/AL

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Castilho House Cais does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Castilho House Cais.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - 7:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Popolo (3-min walk), Marco (4-min walk), and A Merendeira (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 15 per room roundtrip.
  • No, this bed & breakfast doesn't have a casino, but Lisbon Casino (11-min drive) is nearby.
9.2.Superb.
  • 10.0.Exceptional

    Nice property, clean and tidy. Good breakfast. 10min walk to the town couldn’t ask for more

    6 night trip, Nov 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Long weekend in Lisbon

    Enjoyed four nights stay, well situated not too far to walk into the city. Plenty of evening meal options within a few hundred metres, good breakfast, comfortable room, helpful staff, good value for money.

    Graham, 4 night trip, Oct 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    CHECK YOUR DOOR CODE WORKS!

    Check your door code works for outer door!! On first night at 10pm we were locked out!! We had not been given a telephone number in case of a problem, we had to resort to shouting and throwing stones at neighbours window!! Eventually, the neighbour responded and luckily had telephone number and got an alternative code which he came down with and opened door for us. Florentina was great in the morning and reset our door code, however no apology made to us for the distress caused -we would have had to sit on step as all credit cards and passports locked in room safe - so we could not check in anywhere else! Hotel otherwise very clean and tidy, breakfast was good and plenty to choose from. Area currently under quite a lot of construction, so not peaceful in the mornings. Five minutes walk to Mercado, 10 mins to metro.

    Vicky, 3 night trip, Sep 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, location and great service

    The location was excellent with many eating places close by and on flat ground. The staff were efficient and friendly and the room spacious and clean

    Robyn, 3 night romance trip, Jul 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Unique stay in Lisbon

    We stayed one night before catching a plane home early in the morning. The room was comfortable, not large but big enough. The only issue was the water was off when we woke at 6:30 and we worried that we would have to fly all day without having a shower in the morning. It came on when the staff came in and reset the power but it made our morning quite rushed. Breakfast starts at 8am which is a bit late. But we loved it even though we had to eat and run. We would be willing to give them another try next time in Lisbon.

    Dale, 1 night romance trip, Jul 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff were very helpful. Room was small and noisy but it was clean and tidy.

    4 night trip with friends, Jun 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great room, really excellent breakfast and all staff were very friendly and flexible with us leaving luggage there etc. Great neighbourhood - quiet and a short walk into the centre of the city.

    3 night romance trip, May 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the breakfast! Staff was very friendly and understanding. Decor, furnishings and fixtures were very up-to-date. A surprisingly well appointed jewel in a very accessible part of Lisbon.

    6 night romance trip, Apr 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Top recommendations for a Lisbon Stay

    We loved our stay at Castilho House Cais this weekend. The property exceeded expectations with a well presented room, quirky entrance area and brilliant staff interaction. The staff went above and beyond to help with local area suggestions and travel. The location is ideal for the station, adjacent to the main walk into town and by many restaurants such as in the Time Out Market. We will definitely be returning to Castilho House, thank you for a brilliant stay!

    Chloe, 2 night romance trip, Apr 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel and the staff were brilliant in making sure I was able to check in following my plane being late.

    1 night trip, Feb 9, 2019

    Verified Expedia guest review

See all 58 reviews