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1 room, 2 adults

Castilho House Cais, Lisbon, Portugal

3-star3 stars
Great for familiesThis property has good facilities for families.
Rua Cais do Tojo, nº 14, Lisbon, Lisboa, 1200-081, Portugal

City-center B&B within easy reach of Mercado da Ribeira
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
Cleanliness
Clean
Breakfast
Tasty breakfast
Food
Delicious food
Room
Great room

Castilho House Cais, Lisbon, Portugal

from NZ$135
  • Standard Double Room
  • Superior Double Room
  • Premium Double Room (Prestige)

What’s around Castilho House Cais, Lisbon, Portugal

Landmarks

  • In Lisbon Old Town
  • Rossio Square - 18 min walk
  • Commerce Square - 20 min walk
  • Lisbon Cathedral (Se) - 24 min walk
  • Castle of Sao Jorge - 28 min walk
  • Mercado da Ribeira - 8 min walk
  • Botanical Garden - 16 min walk
  • Santa Justa Elevator - 17 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 24 min drive
  • Cascais (CAT) - 16 min drive
  • Santos Station - 8 min walk
  • Cais do Sodré Station - 10 min walk
  • Rossio Station - 19 min walk
  • Conde Barão Stop - 1 min walk
  • Largo Vitorino Damásio Stop - 3 min walk
  • R. Poço Negros Stop - 3 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 7 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-7:00 PM
  • Check-out time is noon
The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Castilho House Cais, Lisbon, Portugal’s small print

Also known as

  • Castilho House Cais B&B Lisbon
  • Castilho House Cais Bed & breakfast Lisbon
  • Castilho House Cais B&B
  • Castilho House Cais Lisbon
  • Castilho House Cais
  • Castilho House Cais Lisbon
  • Castilho House Cais Bed & breakfast

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Individually-wrapped food options are available for breakfast.

This property is licensed under an applicable law.Property Registration Number 11835/AL

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Rollaway beds are available for EUR 25.0 per day

Continental breakfast is offered for an extra charge of EUR 7.5 per person (approximately)

Cribs/Infant beds are available for EUR 15.0 per day

Airport shuttle service is offered for an extra charge of EUR 15 per room (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Castilho House Cais, Lisbon, Portugal

  • Are pets allowed at Castilho House Cais?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Castilho House Cais?
    Sorry, there's no parking at Castilho House Cais.
  • Is airport shuttle service offered by Castilho House Cais?
    Yes, an airport shuttle is available. The charge is EUR 15 per room roundtrip.
  • What are the check-in and check-out times at Castilho House Cais?
    You can check in from 4:00 PM to 7:00 PM. Check-out time is noon.

Recent reviews

Superb 9.2 From 74 reviews

Exceptional 10.0
Long weekend in Lisbon
Enjoyed four nights stay, well situated not too far to walk into the city. Plenty of evening meal options within a few hundred metres, good breakfast, comfortable room, helpful staff, good value for money.
Graham, gb4 night trip
Very good 8.0
CHECK YOUR DOOR CODE WORKS!
Check your door code works for outer door!! On first night at 10pm we were locked out!! We had not been given a telephone number in case of a problem, we had to resort to shouting and throwing stones at neighbours window!! Eventually, the neighbour responded and luckily had telephone number and got an alternative code which he came down with and opened door for us. Florentina was great in the morning and reset our door code, however no apology made to us for the distress caused -we would have had to sit on step as all credit cards and passports locked in room safe - so we could not check in anywhere else! Hotel otherwise very clean and tidy, breakfast was good and plenty to choose from. Area currently under quite a lot of construction, so not peaceful in the mornings. Five minutes walk to Mercado, 10 mins to metro.
Vicky, gb3 night trip
Exceptional 10.0
Clean, location and great service
The location was excellent with many eating places close by and on flat ground. The staff were efficient and friendly and the room spacious and clean
Robyn, au3 night romance trip
Exceptional 10.0
Unique stay in Lisbon
We stayed one night before catching a plane home early in the morning. The room was comfortable, not large but big enough. The only issue was the water was off when we woke at 6:30 and we worried that we would have to fly all day without having a shower in the morning. It came on when the staff came in and reset the power but it made our morning quite rushed. Breakfast starts at 8am which is a bit late. But we loved it even though we had to eat and run. We would be willing to give them another try next time in Lisbon.
Dale, ca1 night romance trip
Exceptional 10.0
Top recommendations for a Lisbon Stay
We loved our stay at Castilho House Cais this weekend. The property exceeded expectations with a well presented room, quirky entrance area and brilliant staff interaction. The staff went above and beyond to help with local area suggestions and travel. The location is ideal for the station, adjacent to the main walk into town and by many restaurants such as in the Time Out Market. We will definitely be returning to Castilho House, thank you for a brilliant stay!
Chloe, gb2 night romance trip
Exceptional 10.0
Great short stay
We had a one night stop over with 22 hrs in Lisbon. It was an excellent decision to head into the City and stay in this small, well run Hotel. It has been updated from my Google Maps search and looks really good. Reception was excellent with lots of useful info being provided and even a welcome Tea and Coffee being made for us. It is a little off the beaten track, but only 10 minutes level walk into the centre and waterfront. We took the Aerobus from the airport to Cais do Sodre which was easy and cheap. The Hotel arranged for a private car back to the airport as it was a mid morning flight out the next day. We were delighted that a chauffeur limo arrived and took us in Luxury to the Terminal in 25 minutes. Just 18 euros (bargain). Breakfast does not start until 8am but we were allowed to go into the dining area and start 15 mins early due to our airport transport. Breakfast was very good and tasty. The only thing we would have welcomed was a kettle and tea/coffee in the room. Overall, great stay and would recommend this hotel and certainly stay again.
andrew, gbRomance trip
Very good 8.0
Absolute gem in the heart of town
This place must have been recently renovated and it shows. Wow, just wow. Getting there can be a bit tricky because of all the one-way streets (and you definitely can't park anywhere) but it's all worth it. Check-in was friendly and quick. I had a room on the top floor and it was entirely self-contained: comfortable bed and your own toilet and shower. The guest house includes breakfast as well which was a nice selection of fruit, cheeses, bread and cereal. The guest house is close to public transport and some main sights of the city. It's also close to Time Out Market, which is great if you're looking for various food options. I made my booking through the website which was quick and easy. Unfortunately my flight was cancelled and I only discovered this while at the airport. I then tried to ring the guesthouse to arrange for an extra night stay but unfortunately this time the staff member didn't speak English. That was perhaps the only negative I can say. If you travel to Lisbon and are looking for a great value stay, make sure to check this place out!
Rene, au1 night trip
Exceptional 10.0
Highly Recommended!
We stayed one night at Castilho House Cais, which is located in the Cais do Sodre district in Lisbon. The hotel is a hidden gem, a couple blocks away from the main road, but still only a 10 minute walk from the Cais do Sodre Aerobus stop. Our room was on the top floor, very spacious and clean, and was right underneath the roof which gave it a nice and cozy atmosphere. One thing that amazed me was how quiet the room was - even though major construction work was being done to a building just around the corner from the hotel! The breakfast, which is served in the lobby/kitchen area, was really tasty and excellent. Also it gives you a chance to meet and talk to the other guests, since you'll be dining in a cozy, communal setting. Be aware that if you happen to travel heavy (as we were, unfortunately), there are no elevators to the rooms - though the friendly staff is more than happy to help you with your luggage! Nearby, the TimeOut Market is a good place to find a quick bite, and you can catch a train to Belem from Cais do Sodre station. The hotel is also in reasonable walking distance of many places you might want to visit in Lisbon city center, though I'd recommend taking cabs or Ubers for the most part. My wife and I highly recommend that you stay at Castilho House Cais.
Brian, us1 night romance trip
Exceptional 10.0
Fantastic, quirky place to stay- great value too!
We had a wonderful overnight stay in Castilho House Caisson. The decor is so quirky, friendly staff and fantastic value for money. It is only a few hundred yards from the huge indoor eating market place- perfect for eating after a long journey. The company also offers a very efficient, value for money transfer service. Would definitely recommend to friends and stay there the next time we visit Lisbon.
Claire, gb1 night romance trip

Castilho House Cais, Lisbon, Portugal

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