4/10 Fair
10 July 2021
Third time was not a charm
Great location but this was my 3rd time staying here in the last year and was very disappointed. Must have been a change of mgt because the other times was perfect. We changed rooms 2x. Once for leaks and the other the AC stopped working. We always went to eat breakfast at 9am and 3 out of 5 times they were out of several things. One evening while returning from the beach with my family at 530pm the front desk had locked the doors and we had to wait outside 30 minutes for someone to let us inside. The front desk clerk that come from thee back room you could tell was obviously sleeping. I travel a lot and this is the first time I have complained about any hotel. It is always easier to keep a customer than to find a new one. Will never venture there again.
Chad, 4-night family trip
Verified Hotels.com guest review