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Luminor Hotel Jemursari by WH

3.0 star property
3-star hotel in Surabaya with restaurant and bar/lounge

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Luminor Hotel Jemursari by WH

Photo gallery for Luminor Hotel Jemursari by WH

In-room safe, desk, laptop workspace, soundproofing
Interior detail
Front of property
Breakfast, lunch, dinner served; international cuisine
Reception

Overview of Luminor Hotel Jemursari by WH

8.0

Very good

Property highlights

  • Gym
  • Free WiFi
  • Free parking
  • Restaurant
  • Bar
  • Air conditioning
Map
Jl. Jemursari 206-208, Surabaya, East Java, 60292
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free babysitting
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Babysitting (free)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Washer/dryer

Room options

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 8 min drive
  • Pakuwon Mall - 14 min drive

Getting around

  • Surabaya (SUB-Juanda) - 27 min drive
  • Tandes Station - 19 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya Pasar Turi Station - 24 min drive

Restaurants

  • Mie Ayam dan Bakso Mitra - 16 min walk
  • Pempek Ny. Kamto - 7 min walk
  • Warung Bu Kris - 3 min walk
  • Peco Peco Sushi - 14 min walk
  • Depot Abadi "Chicken Fillet - 3 min drive

About this property

Luminor Hotel Jemursari by WH

Enjoy your visit to Surabaya with a stay at Luminor Hotel Jemursari by WH. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Rock N Sugar, which serves international cuisine and is open for breakfast, lunch and dinner.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free babysitting

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rock N Sugar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 90000 to 170000 per person

Children & extra beds

  • Rollaway beds are available for IDR 250000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Luminor Hotel Jemursari Surabaya
Luminor Hotel Jemursari
Luminor Jemursari Surabaya
Luminor Jemursari
Luminor Hotel Jemursari Surabaya, Java
Luminor Jemursari By Wh
Luminor Hotel Jemursari
Luminor Hotel Jemursari by WH Hotel
Luminor Hotel Jemursari by WH Surabaya
Luminor Hotel Jemursari by WH Hotel Surabaya

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Luminor Hotel Jemursari by WH?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Luminor Hotel Jemursari by WH?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Luminor Hotel Jemursari by WH?
Yes, there's free valet parking.
What are the check-in and check-out times at Luminor Hotel Jemursari by WH?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Luminor Hotel Jemursari by WH and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Luminor Hotel Jemursari by WH?
Yes, Rock N Sugar offers international cuisine.
What's the area around Luminor Hotel Jemursari by WH like?
Luminor Hotel Jemursari by WH puts you in the heart of Surabaya. Popular attractions include Royal Plaza Surabaya, which is 3 minutes away by car.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

The hotel is quite nice, clean and comfortable. However, there is no fridge in the room. I cant put cold milk or yoghurt. In the bathroom there is no hand towels. During showering, the water is everywhere wetting the floor outside the shower.
2-night family trip
Verified Expedia guest review

8/10 Very good

Reasonable pricing for a comfortable stay
Good breakfast buffet spread. Helpful staff. Reasonable pricing for a comfortable stay .
Chan, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is accessible and clean. The staff are friendly and hospitable. And food is sumptuous and cheap.
5-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel
It was as very pleasant and comfortable stay. Well located and services and condition very good
Emmanuel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Stay for 5 days for fam bussiness.Location is out of CBD. Need to climb stairs to go to receptionist from drop off point at front (no lift), had to carry our own bags (later, informed that there is a lift from the parking area at the back). Love the "legen" drink. The room is small, there is no fridge in the superior room (i thought is a standart for 3 star hotel). The room is clean and comfortable. Breakfast is very basic. Internet speed in OK. Staff are very friendly and helpful.
j, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

towel is yellowish in colour, seemed never changed the towel. Will not consider to stay again
2-night trip
Verified Expedia guest review

8/10 Very good

Enjoying stay
Room and bed is comfortable.. wide breakfast.. 1st night stay the internet connection was pretty bad. But the connection was good on the second night..
shirley, 2-night trip
Verified Expedia guest review

8/10 Very good

The room was clean and quite comfort. The breakfast was fabulous with wide range of foods and tasted good. No bell boy helping you carry lugage at the front door through the stairs was the only thing that needs to improve from this hotel.
Hendi, 2-night business trip
Verified Hotels.com guest review