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Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia

5-star5 stars
19 Olympic StreetSukhbaatar District - 1, Ulaanbaatar14241Mongolia

Luxury hotel in Downtown Ulaanbaatar with 4 restaurants, spa
  • Free breakfast, free WiFi, and free parking
Very Good8.2
Great location
Awesome vibe
Fantastic service
35See all 35 reviews
From 263 reviewsTripAdvisor Traveller Rating

Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia

from NZ$419
  • Deluxe Room
  • Horizon Club Room
  • Executive Suite
  • Deluxe Room, 1 King Bed
  • Horizon Club, Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Club, Room, 2 Twin Beds
  • Executive Suite, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 21 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Free nearby parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 28449
  • Conference space size (meters) - 2643
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2015
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


The Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.


Cafe Park - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Naadam - This bar specializes in Modern European cuisine and serves dinner only. Open daily.

Hutong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Lobby Lounge - This lobby lounge specializes in fusion cuisine and serves light fare only. Open daily.

Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia’s small print

Also known as

  • Shangri Ulaanbaatar Hotel
  • Shangri Ulaanbaatar


Children under 16 years old are not allowed in the spa without adult supervision.

Optional extras

Airport shuttle service is offered for an extra charge of USD 45.00 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia


  • In Downtown Ulaanbaatar
  • Memorial Museum of Victims of Political Persecution - 3 min walk
  • Wedding Palace - 4 min walk
  • Choijin Lama Monastery - 5 min walk
  • Choijin Lama Temple Museum - 6 min walk
  • Chinggis Khan Garden - 9 min walk
  • National Amusement Park - 10 min walk
  • Mongolian Artists’ Exhibition Hall - 10 min walk

Getting around

  • Ulan Bator (ULN-Chinggis Khaan Intl.) - 23 min drive
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 35 reviews

Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia
Wonderful stay - highly recommended!
Loved the shangri-la. It really was a terrific hotel and far above the standard hotel in UB. It was easy for them to arrange private taxi to and from the airport and they were wonderful in catering to my every request. The gym was also amazing! Hug, spacious and very new equipment. Breakfast was standard for an international hotel. Overall, my time at the shangri-la made for a very pleasant experience.
Qing, au2 night trip
Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia
One of my favorite business hotels
A Traveller, sg2 night business trip
Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia
Not quite 5* yet
Physical amenities but staff not quite up to the mark to handle international tourists. Things are not handled efficiently . Promised to bring extra bed but waited a few hours before they brought it, checkout was slow and some staff don't understand English. My Son got food poisoning from the buffet at the hotel. Not a good experience
A Traveller, sg1 night family trip
Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia
Undeserving of the Shangri La brand
Service was below par for an international 5 star hotel, staff clearly cannot cope with the demands of international standards. There is a lot of inefficiencies like waiting for them to bring an extra bed and waiting 2 hrs for staff to open interconnecting door for my family. To TOP it all, my Son got food poisoning from the buffet at the hotel, a very bad experience. They don't deserve 5 stars
A Traveller, sg1 night family trip
Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia
Outstanding in every way
Outstanding extremely accommodating service; beautiful hotel; excellent club lounge
Mark, us3 night romance trip

See all reviews

Shangri La Ulaanbaatar, Ulaanbaatar, Mongolia

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