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All properties in Niigata, Niigata, Japan

Hotel Okura Niigata

Riverfront hotel with 6 restaurants, near Bandai Bridge

  • Free WiFi
From
NZ$91

Image gallery

  • Corner Suite Room, River View, Non Smoking - Living Area
  • Corner Suite Room, River View, Non Smoking - Living Area
  • Balcony
  • Living Area
  • Corner Suite Room, River View, Non Smoking - Living Area
Corner Suite Room, River View, Non Smoking - Living Area. Image 1 of 124.
1 / 124Corner Suite Room, River View, Non Smoking - Living Area
53, Kawabata-cho 6-chome, Niigata, 951-8053, Niigata, Japan
8.6.Fabulous.
  • This is a grand hotel that sits right along the river and halfway between the main train…

    Feb 27, 2020

  • Once again the best stay is Hotel Okura, will return for 2020 Olympics.😊😊😊😊😊😊

    Dec 26, 2019

See all 300 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Shopping
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 265 guestrooms
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Chuo Ward
  • Bandai Bridge - 4 min walk
  • Honcho Chuo Ichiba - 6 min walk
  • Niigata Prefecture Memorial Hall - 15 min walk
  • Niigata City History Museum - 17 min walk
  • Old Saito Residence - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Economy Single Room, 1 Twin Bed, Smoking
  • Economy Single Room, 1 Twin Bed, Non Smoking
  • Standard Single Room, 1 Large Twin Bed, Smoking
  • Standard Single Room, 1 Large Twin Bed, Non Smoking
  • Economy Twin Room, Smoking
  • Economy Twin Room, Non Smoking
  • Standard Twin Room, Smoking
  • Standard Twin Room, Non Smoking
  • Standard Double Room, Non Smoking
  • Deluxe Twin Room, Smoking
  • Deluxe Twin Room, Non Smoking
  • Standard Triple Room, Smoking
  • Standard Triple Room, Non Smoking
  • Deluxe Triple Room, Non Smoking
  • Deluxe Triple Room, Smoking
  • Two Connecting Rooms, Smoking
  • Two Connecting Rooms, Non Smoking
  • Two Connecting Deluxe Rooms, Non Smoking
  • Small Double Room, City View, Non Smoking
  • Corner Suite Room, River View, Non Smoking
  • Deluxe Double Room, River View, Non Smoking
  • Twin Room, River View, Non Smoking
  • Two Connecting Deluxe Rooms, Smoking
  • Small Double Room, City View, Smoking

Location

53, Kawabata-cho 6-chome, Niigata, 951-8053, Niigata, Japan
  • In Chuo Ward
  • Bandai Bridge - 4 min walk
  • Honcho Chuo Ichiba - 6 min walk

What’s around

Landmarks

  • In Chuo Ward
  • Bandai Bridge - 4 min walk
  • Honcho Chuo Ichiba - 6 min walk
  • Niigata Prefecture Memorial Hall - 15 min walk
  • Niigata City History Museum - 17 min walk
  • Old Saito Residence - 17 min walk
  • Hakusan Park - 18 min walk
  • Minato Inari Shrine - 20 min walk
  • Befco Bakauke Observatory Room - 20 min walk
  • Niigata Racecourse - 11.1 mi / 17.8 km
  • Northern Culture Museum - 11.2 mi / 18 km

Getting around

  • Niigata Airport (KIJ) - 17 min drive
  • Niigata Station - 20 min walk
  • Toyosaka Station - 29 min drive

At a glance

Hotel size

  • This hotel has 265 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1320 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Designated smoking areas

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Starlight - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner.

Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner.

Small print

Also known as

  • Hotel Okura Niigata
  • Okura Niigata
  • Hotel Okura Niigata Hotel
  • Hotel Okura Niigata Niigata
  • Hotel Okura Niigata Hotel Niigata

Optional extras

Self parking costs JPY 1320 per night

Rollaway beds are available for JPY 3630 per night

Buffet breakfast is offered for an extra charge of JPY 2480 for adults and JPY 1430 for children (approximately)

Cribs/Infant beds are available for JPY 1210 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Okura Niigata does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1320 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
  • Yes, there are 6 onsite restaurants, featuring Chinese cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Bit (4-min walk), Bistro Tsubaki (4-min walk), and 元祖ラーメン信吉 (7-min walk).
  • Recommended spots to visit include Bandai Bridge (4-min walk) and Honcho Chuo Ichiba (6-min walk), along with Niigata Prefecture Memorial Hall (0.8 mi) and Niigata City History Museum (0.9 mi).
8.6.Fabulous.
  • 8.0.Very good

    Noisy during traffic busy time and the room furniture is a bit old breakfast food is good.

    1 night family trip, Dec 6, 2019

    Verified Expedia guest review

  • 6.0.Good

    Old hotel, need to upgrade and reno. Small town and not much shopping

    1 night trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel room was spacious and we did enjoy the view of the river. The hotel staff were all very pleasant and helpful. It was an easy walk to the train station and shopping areas. But if you take a taxi from the hotel to the station, be watchful. The taxi who was parked on hotel grounds and was hailed by the hotel doorman took us in a very roundabout route. We were charged Yen 1176 for what should have been Yen 760, which is what we were charged from the station to the hotel. Exactly the same route and it was a 2 way street. I think the driver heard is speaking English and knew we were leaving Niigata so he felt he could take us for a ride, literally! We were very shocked and disappointed by this as Japan taxi drivers have a very fine reputation of being very honest. Not saying that it’s the hotel’s fault but they should be aware of this type of taxi driver waiting in the grounds of this great hotel

    Arlene, 4 night family trip, Nov 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice view😄

    Only complaint was air con. They changed it to heat only. Since it was a cool day, fan did a trick for me

    2 night family trip, Oct 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    High quality hotel in the heart of Niigata City, very attentive staff and immaculate property!

    5 night family trip, Oct 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The type of hotel everyone should stay in at least once. Service supreme. Staff super friendly and helpful. Food excellent. Should be rated 6 stars, not 5.

    John, 1 night trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Niigata for one night.

    We stayed just one night from Tokyo. Staff are polite and attentive. Room was large by Japanese standards. Close to shopping and market. Safe area. I would recommend this hotel.

    Julie, 1 night romance trip, May 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean, extremely polite and helpful staff. Good restaurants and an excellent location with a great view. Will definitely be staying here again.

    2 night trip, Apr 6, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great value with great service!

    Loved, loved this hotel. Reasonable prices, super friendly staff especially staff at front desk and morning buffet. Spoke great English! Also the best buffet ever! Great combination of traditional Japanese food and American cuisines. Highly recommended.

    amy, 4 night family trip, Apr 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel is very good for an area that is not big on foreign tourists. Not a surprise in Niigata which always been this way ( we lived here for 2 years in the late 90’s). The hotel is more than good, but the restaurant in the hotel was terrible, very slow service for foreigners (more than an hour to get our food) but the locals had food with in ten minutes!!!!

    1 night trip, Mar 30, 2019

    Verified Expedia guest review

See all 300 reviews