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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Oh! Cancun The Urban Oasis

3.5-star3.5 stars
Av. Tulum, esq. Brisa s/n, Col. Centro., Cancun, QROO, 77500, Mexico

3.5-star hotel with 3 restaurants, near Plaza Las Americas
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Many years ago I stayed several times here. The rooms back then were really good. Now I'd…Mar 29, 2021
  • No Wi-Fi, Mar 26, 2021

Oh! Cancun The Urban Oasis

from NZ$83
  • Standard Room
  • Suite
  • Standard Non Refundable

What’s around Oh! Cancun The Urban Oasis

Landmarks

  • In Downtown Cancun
  • Plaza Las Americas - 11 min walk
  • Dubai Palace Casino - 17 min walk
  • Market 28 - 20 min walk
  • Ceviche Square - 4 min walk
  • PlayCity Casino - 8 min walk
  • Benito Juarez Municipal Building - 10 min walk
  • Las Palapas Park - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The check-in location differs from the property location. To check in, go to https://www.oasishoteles.mx:643/preregister/search To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 4 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-3 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings, which are available in the central lobby of The Pyramid at Grand Oasis.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (feet) - 417
  • Conference space size (meters) - 39
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria.

The spa is open daily.

Dining

Le Buffet - Onsite restaurant.

Dos Lunas - Onsite restaurant. Open daily.

The White Terrace - Onsite restaurant. Open daily.

The White Terrace - Onsite bar. Open daily.

CHC Sports Bar - Onsite bar. Open daily.

Oh! Cancun The Urban Oasis’s small print

Also known as

  • Oh Urban Oasis Adults Hotel Cancun
  • Oh! The Urban Oasis Adults Only
  • Oh The Urban Oasis Cancun QRO
  • Oh! The Urban Oasis
  • Oh Cancun The Urban Oasis
  • Oh! Cancun The Urban Oasis Hotel
  • Oh! Cancun The Urban Oasis Cancun
  • Oh! Cancun The Urban Oasis Hotel Cancun
  • Oh Urban Oasis Adults Hotel
  • Oh Urban Oasis Adults Cancun
  • Oh Urban Oasis Adults
  • Oh Urban Oasis Hotel Cancun
  • Oh Urban Oasis Hotel
  • Oh Urban Oasis Cancun
  • Oh Urban Oasis
  • Oh! The Urban Oasis Cancun QROO MEX (11517991)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Oh! Cancun The Urban Oasis

  • Does Oh! Cancun The Urban Oasis offer free cancellation for a full refund?
    Yes, Oh! Cancun The Urban Oasis does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Oh! Cancun The Urban Oasis?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Oh! Cancun The Urban Oasis?
    Yes, there's free self parking.
  • Is there a pool at Oh! Cancun The Urban Oasis?
    Yes, there's an outdoor pool.
  • Are pets allowed at Oh! Cancun The Urban Oasis?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Oh! Cancun The Urban Oasis?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Oh! Cancun The Urban Oasis?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Rolandi's (4-min walk), Irori (5-min walk), and El Poblano (6-min walk).
  • Is there an onsite casino at Oh! Cancun The Urban Oasis?
    No, this hotel doesn't have a casino, but PlayCity Casino (8-min walk) and Royal Yak Casino and Sports Book (14-min walk) are both nearby.
  • What is there to do at Oh! Cancun The Urban Oasis and nearby?
    Oh! Cancun The Urban Oasis has 2 bars and a spa, as well as an outdoor pool and a fitness center.

Recent reviews

Very good 8.2 From 417 reviews

Poor 2.0
Horrible! Nonexistent customer service
During a 5 day stay only say front desk staff during check in. No one ever available to address concerns.
us4 night trip
Exceptional 10.0
We were very impressed and minds at ease with the cleanliness and covid precautions taken upon arrival and the entire time of our stay. Made us feel safe because if that and security officers at the entrance to the facility. Love the amenities and the romantic dinner offered was amazing.
Dawn, us2 night romance trip
Exceptional 10.0
Gracias por el servicio prestado.todo estuvo muy bien organizado
Rodin, us3 night family trip
Exceptional 10.0
Exceptional from start to finish
Excellent downtown location. Friendly staff. Beautiful rooms with super comfy beds. Cant recommend this place enough.
Pauline, us4 night trip
Exceptional 10.0
Excellent value for price
We enjoyed our time here, beautiful pool and spa terrace, friendly and welcoming staff. Convenient location with lots of shopping and banking nearby, good ambiance, clean and comfortable rooms. For the price we couldn't have asked for anything better
Randy, ca3 night trip
Exceptional 10.0
Great Experience
Excellent hotel. Outstanding service. Well located. I strongly recommend it
Aquiles E., us1 night trip
Exceptional 10.0
amazing staff & facility!
We enjoyed our stay and Gabriel was very friendly and helpful during our week at the Oh! Definetly will be back
Candace r, ca7 night trip with friends
Very good 8.0
Beautiful pool area and great room. Buffet breakfast very basic Nice place overall
au1 night romance trip
Very good 8.0
Oversall stay OK
Some of the hotel rooms were a little outdated and required a bit of cosmetic work.... Staff were great, breakfast had issues with supplying butter......
Lee, gb7 night business trip
Exceptional 10.0
My wife and I are super fans of this location. We started staying her 6 years ago and love the location and the amenities. The servers are awsome Jose at breakfast and Alberto serving cocktails by the pool. There are a few things I was displeased with at this visit. I found out locals can buy day passes to use the pool and restrooms, however some of the groups that entered the area were quite large and the kids were not really supervised.
us10 night romance trip

Oh! Cancun The Urban Oasis