ibis Styles Castres

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Overview of ibis Styles Castres

ibis Styles Castres

3.0 star property
3-star hotel in Castres with restaurant and bar/lounge

8.9/10 Superb

126 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is $153
Price available on 27/06/2022
Map
29 Rue Jean Souterene, Le Siala, Castres, 81100
Main amenities
  • 45 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Playground
For families
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Castres
  • Massif Central - 1 min drive
  • The Gateway of Mazamet - 32 min drive
  • Abbey of Saint Benedict Calcat - 23 min drive

Getting around

  • Castres (DCM-Mazamet) - 8 min drive
  • Blagnac Airport (TLS) - 75 min drive
  • Carcassonne (CCF-Pays Cathare) - 110 min drive
  • Castres Station - 12 min drive
  • Labruguiere Station - 15 min drive
  • Mazamet Station - 23 min drive

About this property

ibis Styles Castres

A great choice for a stay in Castres, ibis Styles Castres is just 3.5 mi (5.7 km) from the airport. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace, and rooms offer flat-screen TVs and room service.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Playground

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 10.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 7.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

ibis Styles Castres Opening November 2016 Hotel
ibis Styles Opening November 2016 Hotel
ibis Styles Castres Opening November 2016
ibis Styles Opening November 2016
ibis Styles Castres Hotel
ibis Styles Castres (Opening November 2016)
ibis Styles Castres Hotel
ibis Styles Castres Castres
ibis Styles Castres Hotel Castres

Frequently asked questions

Overall score and ratings

8.9

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

Not what I had expected by way of 'service'.
In terms of an overnight stay, this hotel was the equivalent of other Ibis hotels we have stayed at - good value for money but the service we received was far from satisfactory and well below what we would have expected from Ibis. During the evening we were phoned from Reception and asked if we would return the bottle-opener we had borrowed. Naturally I assumed this was a genuine mistake and simply said we hadn't borrowed one. The receptionist was not happy with this and insisted we had borrowed hers. My wife, who is fluent in French, then spoke to her saying she had the wrong room but she continued to insist we had her lilac bottle-opener. In the end she actually came to our room where we showed her our own RED bottle-opener and she went away, still dissatisfied. Later on, she treated us in a very 'off hand' manner in the restaurant, saying it had 'disappeared'. The following morning, on checking out, another staff member said my on-line booking was for only one person and I had to pay for a second breakfast. When I strenuously challenged this, she immediately retracted, in fact so quickly it made me wonder if something dodgy was going on. All in all a very disappointing stay at an Ibis establishment.
John, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Isabelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

brigitte, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel that seems to bec overlooked
Had trouble finding it. Road wasn't on GPS. This isn't a unique problem for this hotel. tre needs to be a GPS nav system location on htels.com website that gets you to a point where you can see the Hotel, as well as the address. There seemed to be a lot of vacancies . A note for history buffs is that nearby Mazamet is worth a look as it used to be significant in the international wool trade ( skins processed for wool and leather ).
I, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Finn Arvid, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chambre très confortable, salle de bain moderne Personnel très agréable, repas simple mais bon et pour un prix correct 19€ Petit déjeuner parfait et inclu dans le prix
Jean Sebastien, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Redouane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review