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All properties in San Cristobal de las Casas, Chiapas, Mexico

Hotel Dulce Luna

Convenient to San Cristobal de las Casas Cathedral

  • Free WiFi
From
NZ$25

Image gallery

  • Hotel Dulce Luna
  • Hotel Dulce Luna
  • Standard Double Room, 2 Double Beds - Bathroom
  • Standard Room, 2 Twin Beds - Bathroom
  • Hotel Dulce Luna
Hotel Dulce Luna. Image 1 of 14.
1 / 14Hotel Dulce Luna
6.4.Good.
  • This hotel was clean, fairly basic, what I expected for the price. Workers were friendly.…

    Jan 7, 2020

  • Room too small only one towel x customer they give u only 4 oz bottle water x room x day…

    Mar 24, 2019

See all 35 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi

Property highlights

Main amenities

  • 18 guestrooms
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Water dispenser

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Satellite TV service

What’s around

  • In Santa Lucía
  • San Cristobal de las Casas Cathedral - 10 min walk
  • Santo Domingo Handicraft Market - 3 min walk
  • Arches of Carmen - 6 min walk
  • Church of San Nicolás - 9 min walk
  • Museo de San Cristóbal - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 2 Twin Beds
  • Standard Double Room, 2 Double Beds

Location

  • In Santa Lucía
  • San Cristobal de las Casas Cathedral - 10 min walk
  • Santo Domingo Handicraft Market - 3 min walk

What’s around

Landmarks

  • In Santa Lucía
  • San Cristobal de las Casas Cathedral - 10 min walk
  • Santo Domingo Handicraft Market - 3 min walk
  • Arches of Carmen - 6 min walk
  • Church of San Nicolás - 9 min walk
  • Museo de San Cristóbal - 9 min walk
  • Church of San Cristobal - 10 min walk
  • Plaza de La Paz - 10 min walk
  • Mesoamerican Museum of Jade - 11 min walk
  • Amber Museum of Chiapas - 12 min walk
  • Regional Costume Museum - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 21-inch TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Dulce Luna San Cristobal de las Casas
  • Hotel Dulce Luna
  • Jardines de Luz
  • OYO Hotel Dulce Luna
  • Hotel Dulce Luna Hotel
  • Hotel Dulce Luna San Cristobal de las Casas
  • Hotel Dulce Luna Hotel San Cristobal de las Casas
  • Dulce Luna San Cristobal de las Casas
  • Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas

Optional extras

Late check-out can be arranged for an extra charge

Policies

There is limited hot water on site.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Dulce Luna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Dulce Luna.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 1:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
  • Yes. Nearby restaurants include Madre Tierra (4-min walk), Tierra y Cielo (5-min walk), and Café Las Nubes (6-min walk).
6.4.Good.
  • 4.0.Fair

    DIFICULTAD CON WIFI/AGUA CALIENTE

    la limpieza es excelente, la habitación es identica a la mostrada en la foto, el wifi es espantoso, jamás pude acceder, me brindaron dos redes y con ninguna pude trabajar y es desesperante. Ojalá lo puedan resolver, el agua caliente tarda mucho en salir y se desperdicia mucha agua.

    Celia, 2 night business trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mal uso de reservaciones

    Tuve problemas con la reservación no respetaron mis habitaciones como había pagado

    Jonathan, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Una buena recepción, lo único que el internet está muy lento pero tiene buen servicio en lo demás

    Nielssen, 3 night family trip, Jan 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Era hasta el año pasado en Enero y Febrero un buen lugar

    Francisco, 2 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Lo que ofrecen en la app no es lo que proporcionan

    En la app de Hoteles me aparecía que reservé una habitación con cama Queen Size y estacionamiento. Al llegar no cuenta con estacionamiento y me dieron habitación con cama matrimonial.

    Rosalía, 1 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Me gustó el lugar, la primera habitación, el aparcamiento y el precio, por lo que repetí dos días más. NO me gustó que que me cambiaran a una habitación mala (quedando libre la que usábamos, no la utilizó otro cliente), que cortaran el agua caliente y el nefasto trato de los empleados. Por cierto, mala señal de TV y NO INTERNET en habitación

    Enrique, 1 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Cómodo y limpio. Se descansa bien

    Habitación cómoda y limpia, cuenta con todos los servicios. las áreas comunes del hotel también estan limpias. La atención de los empleados es muy amable. El hotel comparte estacionamiento con otro, no está lejos pero hay que dar la vuelta completa a la cuadra.

    Alejandra, 1 night family trip, Dec 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Me pareció muy cerca de los lugares, solo una cosa el baño tenia un poco de mooo pero todo lo demás excelente

    2 night trip with friends, Feb 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy bonito camas muy suaves agua caliente para bañarse buen servicio teles modernas y muy económico me gustó el hotel mucha tranquilidad y se puede dormir bien

    Carmen jesus, 2 night trip, Feb 1, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Bueno para viajar solo... pero en familia no

    Si piensan dormir bien, mejor llevar tapa oídos se escucha a travesura de las paredes... ademas la limpieza le faltó bastante

    2 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

See all 35 reviews