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Four Points By Sheraton Bali, Kuta - CHSE Certified

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3 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Balcony view
Guest Room, King, Lagoon Access | In-room safe, desk, blackout curtains, soundproofing
Meeting facility

Overview of Four Points By Sheraton Bali, Kuta - CHSE Certified

Four Points By Sheraton Bali, Kuta - CHSE Certified

4.0 star property
4-star hotel with spa, near Beachwalk Shopping Center
8.4 out of 10 Very good
8.4/10 Very good

479 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jalan Benesari Banjar Pengabetan, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
For families
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Kuta
  • Legian Beach - 12 min walk
  • Kuta Beach - 12 min walk
  • Double Six Beach - 24 min walk
  • Waterbom Bali - 28 min walk
  • Seminyak Beach - 33 min walk
  • Bali Bombing Memorial - 1 min drive
  • Beachwalk Shopping Center - 4 min drive
  • Eat Street - 7 min drive
  • Seminyak Square - 8 min drive
  • Jimbaran Beach - 10 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Vertigo Rooftop Pool and Bar - 1 min walk
  • Kopi Pot - 8 min walk
  • Jokers Bar & Grill Bali - 6 min walk
  • Boost Juice Bar - 5 min walk
  • Nasi Padang Sari Rasa - 1 min walk

About this property

Four Points By Sheraton Bali, Kuta - CHSE Certified

Four Points By Sheraton Bali, Kuta - CHSE Certified is only 4 mi (6.5 km) from the airport and offers a shuttle (available 24 hours) for IDR 215000 per vehicle one-way. Guests can visit the spa to be pampered with massages, body wraps or facials, and The Eatery, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 3 outdoor pools, a rooftop terrace and a free kid's club. Fellow travellers say good things about the pool and comfortable beds.

Languages

Chinese (Mandarin), Dutch, English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 185 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Shopping centre shuttle*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool

What to do

  • Beach nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Gamelan Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

The Eatery – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Best Brew – This restaurant specialises in barbecue and serves lunch and dinner.
Wrapped – On-site café.
Vertigo – This rooftop bar specialises in local and international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately IDR 169400 for adults and IDR 90750 for children
  • Airport shuttle service is offered for an extra charge of IDR 215000 per vehicle (one-way)
  • Shopping centre shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Four Points Sheraton Bali Kuta Hotel
Four Points Sheraton Bali Hotel
Four Points Sheraton Bali Kuta
Four Points Sheraton Bali
Four Points By Sheraton Bali Kuta
Four Points By Sheraton Bali Kuta CHSE Certified
Four Points By Sheraton Bali, Kuta - CHSE Certified Kuta
Four Points By Sheraton Bali, Kuta - CHSE Certified Hotel
Four Points By Sheraton Bali, Kuta - CHSE Certified Hotel Kuta

Frequently asked questions

Does Four Points By Sheraton Bali, Kuta - CHSE Certified offer free cancellation for a full refund?
Yes, Four Points By Sheraton Bali, Kuta - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points By Sheraton Bali, Kuta - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points By Sheraton Bali, Kuta - CHSE Certified?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Four Points By Sheraton Bali, Kuta - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points By Sheraton Bali, Kuta - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Four Points By Sheraton Bali, Kuta - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 215000 per vehicle one-way.
What are the check-in and check-out times at Four Points By Sheraton Bali, Kuta - CHSE Certified?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Four Points By Sheraton Bali, Kuta - CHSE Certified and nearby?
Four Points By Sheraton Bali, Kuta - CHSE Certified has 3 outdoor pools and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near Four Points By Sheraton Bali, Kuta - CHSE Certified?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Four Points By Sheraton Bali, Kuta - CHSE Certified like?
Four Points By Sheraton Bali, Kuta - CHSE Certified is in Downtown Kuta, a short 12-minute walk from Kuta Beach and 12 minutes' walk from Legian Beach.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Shayna-Maree, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jean Hubert, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great experience here for staff is very helpful in the check-in lady was amazing!
M, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing stay.
When we first stayed at Four Points Kuta, the hotel was brand new. The condition of the hotel now is sub standard. The hotel exterior internally needs to be painted. There seems to be black mould growing everywhere. The timber around the pools and on all the balconies desperately need to be sanded back and vanished. I expected more from a Marriott hotel. The food and beverage on offer is poor, breakfast was terrible. I only ate one night and was sick. There was a gastro outbreak and the hotel was doing little to prevent it or alert people. I spent $600 on hotel doctor to come out and treat my 2 year old and myself (who is 7 weeks pregnant). We almost spend more in medical bills than ohr accommodation. Our room was spacious, we had the larger suite. However the air con was leaking and the children slipped over about 10 times, i reported it to front desk but nothing was done about it. The roof under the dressing room area smelled terribly of black mould - however maintenance just keep painting over it. Will we stay again, no not likely. The massage palour across the road is quite good, as is Benish cafe a few doors down. The area itself is great - no beach but walking distance to garlic lane, poppies lane, beachwalk mall etc.
Robyn, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Fine for a couple days to see Bali's crazy side
Property is fine. But just fine. Its a little small and feels cramped, but that's mostly due to its location and the fact that the area is all built up. The surrounding neighborhood was hectic and busy, with motorbikes and cars zipping by. Definitely not family friendly as the sidewalks are non-existent or not useful. The number of touts and people coming up to me to sell stuff was nearly unbearable. I won't stay in this area again, but if i did i would find a different place for my kids's sake.
Gregory, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel is fine but location is not
Nicholas Qi Shen, 3-night family trip
Verified Expedia guest review

8/10 Very good

The staff are amazing, friendly and helpful. The hotel rooms are a dated.
Hasnain, 1-night trip
Verified Expedia guest review

8/10 Very good

Lovely staff. Clean hotel. Great pool. Great facilities. Negative - location - have to walk out to main road for easy access to transport. Could hear the dogs barking late at night next door. Rooms aren’t supper soundproof- only to a degree
Kirsty, 7-night romance trip
Verified Wotif guest review

10/10 Exceptional

Good room size, nice pool, not far from beach, shops and restaurants, great friendly staff
Verified Expedia guest review

10/10 Exceptional

This was a wonderful stay. Lovely area to stay in. I would recommend the spa too.
Verified Expedia guest review