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East Pier Hotel

Photo gallery for East Pier Hotel

Aerial view
On the beach, black sand, beach towels
On the beach, black sand, beach towels
Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | Terrace/patio
Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | View from room

Overview of East Pier Hotel

East Pier Hotel

3.5 star property
3.5-star beachfront hotel with restaurant, near Municipal Theatre

9.4/10 Exceptional

215 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is NZ$251
Price available on 23/12/2022
Map
50 Nelson Quay, Ahuriri, Napier, 4110
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Beach towels
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Ahuriri

Getting around

  • Napier (NPE-Hawke's Bay) - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Milk and Honey - 2 min walk
  • Crazy Good - 2 min walk
  • Master of India - 2 min walk
  • Sol Cafe - 2 min walk
  • Miss Brown's - 2 min walk

About this property

East Pier Hotel

East Pier Hotel is only 3.3 mi (5.3 km) from the airport and offers a shuttle. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the helpful staff and beach.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 9 PM
  • Minimum check-in age – 20
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • On the beach

Working away

  • Business centre

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between NZD 8.50 and NZD 25.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 50.0 per night
  • Rollaway beds are available for NZD 50.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

East Pier Hotel
East Pier Hotel Hotel
East Pier Hotel Napier
East Pier Hotel Hotel Napier

Frequently asked questions

Does East Pier Hotel offer free cancellation for a full refund?
Yes, East Pier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at East Pier Hotel?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at East Pier Hotel on 23 December 2022 start from NZ$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at East Pier Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at East Pier Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at East Pier Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by East Pier Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at East Pier Hotel?
You can check in from 2:00 PM - 9 PM. Check-out time is 10:00 AM.
What is there to do at East Pier Hotel and nearby?
East Pier Hotel has a garden.
Are there restaurants at or near East Pier Hotel?
Yes, there's an on-site restaurant that offers al fresco dining and ocean views. Nearby restaurants include Sri Thai (3-min walk), The Boardwalk (3-min walk) and Cafe Ahuriri (6-min walk).
Does East Pier Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around East Pier Hotel like?
East Pier Hotel is a short 7-minute walk from National Tobacco Company Building and 18 minutes' walk from Pandora Pond. The local area is walkable and popular for its beaches.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Modern comfortable accommodation
Friendly helpful receptionist. Great room very modern bathroom fully equipped spotless. good view and outside area to sit in on a sunny day.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I thought they had room service. It's not a big deal but we went out for drinks and to watch a game and I didn't have dinner. So when we got back to the room at about 11:00 I thought I could order room service and it's not an option.
Nikki, 1-night family trip
Verified Expedia guest review

8/10 Very good

Rebecca, 1-night trip
Verified Wotif guest review

6/10 Good

A bit of a mixed bag.
We booked a room that was a titled "Family Suite that has 2 bedrooms". It was for 3 of us including my elderly father. The room was not a suite, just 2 adjoining studio rooms with door between and no separate bedrooms. One thing that mostly decides if I like a place or not is the qualify of my sleep. My room my wife & were in, had 2 beds and a total of 8 pillows. These were all very fat pillows & as I would rather have a thinner pillow, (my Father thought the same), it was very uncomfortable trying to get some sleep. The beds are impressively thick, but offer little back support, so my back is suffering. The place has a restaurant & bar, apparently good, but we were shut out of it mid Sunday afternoon for staff training & the restaurant closed to guests for the night, (room service available). If you are running staff session on mixing cocktails & only a couple of guests left in the bar, why not offer a complementary cocktail. On returning to our rooms on day 2 (stayed 2 nights/3 days), found one of our rooms unserviced, they embarrassingly got it serviced, but failed to empty the bathroom rubbish bin. The privacy lock on our bathroom was broken. With no seperate bedrooms, I was unable to sit up late & watch sport on TV as I had hoped. I'm still trying to figure out a snacks charge on my bill which I've paid for. If I stayed there again (probably unlikely) I would just order 2 rooms seperately & get myself the very best room they had for myself & take my own pillow.
Grant, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Dissatisfied
Location and accommodation very good.However range of services such as room service not supplied and restaurant / Bar was poor. For hire Tarif was not justified
Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The receptionist on arrival was lovely. Pleasant to deal with. Room clean and smelt nice.
Shirley, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Callum, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great view from our apartment with lots happening on the beach front. The staff were friendly and helpful. Would stay again.
Sue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Easy access, quick check in very pleasant
Michael, 1-night romance trip
Verified Wotif guest review