Zest Hotel Jemursari - CHSE Certified

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Overview of Zest Hotel Jemursari - CHSE Certified

Zest Hotel Jemursari - CHSE Certified

2.0 star property
No-frills Surabaya hotel with restaurant

8.6/10 Fabulous

12 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The price is NZ$27
Price available on 26/10/2022
Map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Surabaya (SUB-Juanda) - 29 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya Pasar Turi Station - 28 min drive
  • Airport shuttle (surcharge)

About this property

Zest Hotel Jemursari - CHSE Certified

Hotel in the business district
Take advantage of a roundtrip airport shuttle, dry cleaning/laundry services, and a restaurant at Zest Hotel Jemursari - CHSE Certified. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Breakfast (surcharge), free newspapers, and 3 meeting rooms
  • A front desk safe, luggage storage, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff
Room features
All 130 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and separate dining areas.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Separate dining areas, daily housekeeping, and electrical adapters/chargers

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6:00 AM to 9:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Citruz - Onsite café. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of IDR 60000 for adults and IDR 40000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 200000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 150000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java
Zest Hotel Jemursari
Zest Jemursari Chse Certified
Zest Hotel Jemursari CHSE Certified
Zest Hotel Jemursari - CHSE Certified Hotel
Zest Hotel Jemursari - CHSE Certified Surabaya
Zest Hotel Jemursari - CHSE Certified Hotel Surabaya

Frequently asked questions

Does Zest Hotel Jemursari - CHSE Certified offer free cancellation for a full refund?
Yes, Zest Hotel Jemursari - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zest Hotel Jemursari - CHSE Certified?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Zest Hotel Jemursari - CHSE Certified on 2 October 2022 start from NZ$27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zest Hotel Jemursari - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zest Hotel Jemursari - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zest Hotel Jemursari - CHSE Certified?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Zest Hotel Jemursari - CHSE Certified?
Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is IDR 200000 per person one-way.
What are the check-in and check-out times at Zest Hotel Jemursari - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon.
Are there restaurants at or near Zest Hotel Jemursari - CHSE Certified?
Yes, Citruz Cafe offers international cuisine. Nearby restaurants include Handayani (4-min walk), Soto Ayam Lamongan Cak Kan (7-min walk), and Resto Tokyo (13-min walk).

Overall score and ratings

8.6

Fabulous

7.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

10/10 Exceptional

Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
1-night trip
Verified Expedia guest review

8/10 Very good

nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
gilsonlim, 5-night trip
Verified Expedia guest review

6/10 Good

It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.
Verified Hotels.com guest review

8/10 Very good

still one of the hotel i will stayed while every time biz trip there!!
Paul, 1-night trip
Verified Expedia guest review

8/10 Very good

many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Paul, 2-night trip
Verified Expedia guest review

8/10 Very good

here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good Hotel in Surabaya
Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

the most frequent stayed hotel
my most favorite hotel in Surabaya. high C/P value, good staff
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

best experience in Surabaya
the location is good. the food is very good. and the service people are very helpful
Paul, 1-night trip
Verified Expedia guest review

8/10 Very good

a good c/p value budget hotel
Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Paul , 1-night business trip
Verified Expedia guest review