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Family-friendly Xalapa hotel with outdoor pool, connected to a shopping center
It could be the best hotel in Xalapa, it should get better once they can use all the…
Aug 16, 2020
We had a couple of issues. The AC and the card reader to the door. We had to complain for…
Feb 21, 2020
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.
Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)
Area shuttle service is offered for an extra charge
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Excellent hotel in Xalapa. Nice and clean facilities.
1 night business trip, Dec 19, 2019
Verified Hotels.com guest review
We did not get any upgrade or special amenities Besides that all good
Laila, 2 night romance trip, Oct 28, 2019
Verified Expedia guest review
La comida muy buena, la habitación muy cómoda, excelente ubicación y buenas instalaciones
Gabriel, 2 night family trip, Mar 15, 2019
Verified Hotels.com guest review
Nice Hotel close to the museum and the flowers market
Gavino, 7 night trip, Aug 13, 2018
Verified Expedia guest review
Excelente servicio
Gerardo, 1 night business trip, Mar 19, 2021
Verified Hotels.com guest review
Súper bien todo
Aristides Efrain, 2 night trip with friends, Dec 18, 2020
Verified Hotels.com guest review
El trato del personal del restaurante horrible, en definitiva no recomendamos el hotel.
Tanya, 1 night business trip, Dec 13, 2020
Verified Expedia guest review
It’s not a nice Hotel definitely it wasn’t a 5 stars experience, the first thing that annoying me was the bed sheet because it was dirty, the second one the control remotes and the TV both not worked and finally the air conditioner dos not work well obviously by those reasons the expensive Hotel was empty
1 night business trip, Dec 11, 2020
Verified Hotels.com guest review
Todo muy bien
José Agustín, 1 night family trip, Dec 10, 2020
Verified Hotels.com guest review
Todo muy bien
José Agustín, 4 night family trip, Dec 6, 2020
Verified Hotels.com guest review