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Viva Heavens by Wyndham - All Inclusive

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Outdoor pool, free pool cabanas, pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Viva Heavens by Wyndham - All Inclusive

Viva Heavens by Wyndham - All Inclusive

4.0 star property
All-inclusive beachfront resort with spa, near Playa Dorada Golf Course
7.6 out of 10 Good
7.6/10 Good

489 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Playa Dorada Complex, Puerto Plata, 570000
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Spa tub
Feel at home
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Playa Dorada
  • Playa Dorada - 7 min walk
  • Embassy of the United States Dominican Republic - 7 min drive
  • Malecón De Puerto Plata - 8 min drive
  • Cofresi Beach - 24 min drive
  • Sosua Beach - 34 min drive
  • Playa Alicia - 40 min drive

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 25 min drive
  • Santiago (STI-Cibao Intl.) - 101 min drive

Restaurants

  • Iberostar Costa Dorada Lobby Bar - 3 min drive
  • El Mercado Restaurant - 3 min drive
  • La Carihuela - 6 min drive
  • The Club at The Palms - 6 min drive
  • La Tarappa - 5 min drive

About this property

Viva Heavens by Wyndham - All Inclusive

At Viva Heavens by Wyndham - All Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll be within a 10-minute walk of Playa Dorada. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. V Kitchen, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket resort include a beach bar, a fitness centre and an outdoor tennis court. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 180 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property will accept guests of all ages starting May 3, 2023.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • 24-hour pool access

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

V Kitchen – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Blend – This restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Rosmarino – This beach restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Puebla 222 – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sofrito – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Viva Wyndham Heavens Adults All Inclusive Puerto Plata
Viva Wyndham Heavens Adults Puerto Plata

Frequently asked questions

Does Viva Heavens by Wyndham - All Inclusive offer free cancellation for a full refund?
Yes, Viva Heavens by Wyndham - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viva Heavens by Wyndham - All Inclusive?
As of 4 June 2023, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham - All Inclusive on 4 July 2023 start from NZ$395, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viva Heavens by Wyndham - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Viva Heavens by Wyndham - All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Viva Heavens by Wyndham - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Viva Heavens by Wyndham - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Viva Heavens by Wyndham - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Viva Heavens by Wyndham - All Inclusive?
No, this resort doesn't have a casino, but Coral Reef Casino (21-min drive) is nearby.
What is there to do at Viva Heavens by Wyndham - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , pilates and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Viva Heavens by Wyndham - All Inclusive also has an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Viva Heavens by Wyndham - All Inclusive?
Yes, there are 5 on-site restaurants, featuring al fresco dining and international cuisine.
What's the area around Viva Heavens by Wyndham - All Inclusive like?
Viva Heavens by Wyndham - All Inclusive is in Playa Dorada, a short 7-minute walk from Playa Dorada. Travellers say that this resort is in a good location.

Reviews

7.6

Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Octavia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Carmen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antonio Manuel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Pretty rough- wouldn't recommend.
This place was in pretty awful shape. The sheets were super thin, the room was basic, the bathroom moldy. The food was awful and the wifi didn't work
Nathalie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dennis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marlen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great
rafael, 2-night family trip
Verified Expedia guest review

8/10 Very good

Cassandra, 2-night trip
Verified Expedia guest review

8/10 Very good

Entertainment was boring,everything else was good.
Janet Lynn, 7-night trip with friends
Verified Expedia guest review