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All properties in Antigua Guatemala, Sacatepequez, Guatemala

El Carmen Hotel

3-star hotel with restaurant, near Central Park

  • Free WiFi
From
NZ$111

Image gallery

  • El Carmen Hotel
  • El Carmen Hotel
  • Standard Triple Room - Courtyard View
  • Double Room, 1 Queen Bed - Courtyard View
  • El Carmen Hotel
El Carmen Hotel. Image 1 of 58.
1 / 58El Carmen Hotel
8.8.Fabulous.
  • La ubicación es excelente, el Personal súper amable, los cuartos muy limpios. Me encanto…

    Mar 30, 2021

  • Location was a plus. Very convenient walk to the city center, restaurants and major city…

    Mar 13, 2021

See all 64 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 22 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Spa services
  • Airport shuttle

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Heart of Antigua Guatemala
  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Choco Museum - 1 min walk
  • Las Capuchinas Convent - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Twin Room
  • Standard Triple Room
  • Double Room, 1 Queen Bed
  • Deluxe Double Room, 1 King Bed
  • Family Suite

Location

  • Heart of Antigua Guatemala
  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk

What’s around

Landmarks

  • Heart of Antigua Guatemala
  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Choco Museum - 1 min walk
  • Las Capuchinas Convent - 3 min walk
  • Antigua Guatemala Colonial Art Museum - 4 min walk
  • Palace of the Captains-General - 4 min walk
  • Tanque La Unión - 4 min walk
  • El Fotografo Gallery - 4 min walk
  • Santa Clara Convent - 5 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 68 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 15 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Spa services on site

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Small print

Also known as

  • Hotel El Carmen
  • El Carmen Hotel Antigua Guatemala
  • El Carmen Hotel Hotel Antigua Guatemala
  • Hotel El Carmen Antigua Guatemala
  • El Carmen Antigua Guatemala
  • Hotel El Carmen
  • El Carmen Hotel Hotel

Optional extras

Pets are allowed for an extra charge of USD 15 per pet, per night

Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way)

Airport shuttle service for children costs USD 10 (one-way)

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, El Carmen Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of USD 15 per pet, per night.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rincon Tipico (3-min walk), Welten (3-min walk), and Café Estudio (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
  • El Carmen Hotel has spa services and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    I hope this review will help

    My wife and I stayed here for3 nights. The location is great! In the very heart of Antigua. Staff is friendly and helpful. We got free breakfast! Huevos Divorciados was our favorite and served on the roof! Down side: parking was few blocks away. Little noise, but not a big deal.

    Henry, 3 night trip, Dec 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Right price. Right hotel

    It seemed like I was the only tourist in Antigua. So I was made to feel very special by the hotel. Their service was excellent. The front desk especially with sensitive to my business needs for printing and scanning documents. In addition they gave great directions whenever I needed to go to a specific location. Their breakfasts were probably the best I’ve had in Guatemala The rooftop view was sensational. The room was kind of sparkly but the bed was very comfortable The shower was nice and warm with good pressure. This isn’t a luxury hotel. Nor is it a Marriott Fairfield Inn. It’s rustic and simple. And the price is where it should be. There are more and less expensive places In my view, this place is just right

    Lawrence, 3 night trip, Nov 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent choice for a quick getaway

    Spectacular hotel, great price for the quality. The bathrooms seem a bit outdated, but nothing to worry about. Clean and a great service overall

    Mario, 1 night trip with friends, Sep 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The location only a very short walk to the Parque Central and close to other historical sites is a big plus. I loved the rooftop breakfast while watching a volcano belch smoke. Staff were very helpful to me as well. Only draw back is the I had a room on the street side of the building. Cars and Tuk-Tuks are very loud on the cobblestone streets. This is probably a consideration anywhere in Antigua.

    2 night trip, Feb 23, 2020

    Verified CheapTickets guest review

  • 6.0.Good

    My room was very clean! And the view and staff were amazing! Didn't like my room , could hear everything outside and my tv didnt work well!

    4 night trip, Feb 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    convenience to central park, availability, nice staff, clean rooms

    1 night trip with friends, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great friendly staff. Very Comfortable room And bed

    Charles, 1 night family trip, Nov 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location, very clean, air conditioning in room was nice and is quite unusual amenity in the small hotels in Guatemala. The only issue is the very loud street noise.......I was in a room on the front of the hotel and the noise from the vehicles was really bad.

    Melissa, 1 night business trip, Nov 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    The staff was amazing and so helpful. They assisted us with all of the rides we needed to book and were always very pleasant. The breakfast in the morning on the rooftop was so delicious and really beautiful. Our room was not great. It had a strong smell in it and we later realized it was the smell of mildew (possibly mold) eventually we had the maid come in and they sprayed the room but we definitely came home with all of our belongings smelling like the odor in our room. Also the room center around this indoor courtyard that’s echos so if someone is checking in and rolling a suitcase around at 3 am you definitely hear it.

    7 night trip with friends, Sep 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    After several very enjoyable stays at the hotel I was very disappintedmin this past stay. There is nowhere tomstop and unload the car unless you stopmstraffic. Previous staff where always friendly and helpful. But the new gentlemen at night is ride and not customer oriented as is the morning front desk staff. All my previous stays I enjoyed greatly

    1 night family trip, Aug 17, 2019

    Verified Expedia guest review

See all 64 reviews