Destination
Guests
All properties in West Des Moines, Iowa, United States of America

Homewood Suites by Hilton West Des Moines/SW Mall Area

3-star hotel with indoor pool, near Jordan Creek Town Center

  • Free on-the-go breakfast, free WiFi, and free parking
From
NZ$221

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 30.
1 / 30Terrace/Patio
8.6.Fabulous.
  • Have stayed here multiple times over the years. The hotel is starting to look tired.…

    May 6, 2021

  • Did not get the type of room I reserved. No explanation nor a lower rate for the lower…

    Apr 17, 2021

See all 179 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Convenient
Easy parking
Safe

Property highlights

For families

  • Rollaway/extra beds (free)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • Jordan Creek Town Center - 29 min walk
  • West Glen Town Center - 12 min walk
  • MercyOne Mills Civic Express Care - 29 min walk
  • Valley Stadium - 34 min walk
  • West Grand Golf - 2.6 mi / 4.1 km
  • Mercy Medical Center West Lakes - 2.9 mi / 4.7 km
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio Suite, 1 King Bed
  • Studio, 1 King Bed, Accessible, Bathtub
  • Studio, 1 King Bed, Accessible (Roll-in shower)
  • Studio, 1 King Bed, Accessible (Hearing)
  • Suite, 1 Bedroom
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Accessible (Hearing)
  • Suite, 1 Bedroom
  • Suite, 2 Queen Beds, Accessible, Bathtub
  • Suite, 2 Queen Beds, Accessible (Hearing)
  • Studio Suite, 1 King Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking
  • Premium Studio, 1 King Bed, Accessible, Bathtub
  • Studio, 1 King Bed, Accessible (Hearing)

Location

  • Jordan Creek Town Center - 29 min walk
  • West Glen Town Center - 12 min walk
  • MercyOne Mills Civic Express Care - 29 min walk

What’s around

Landmarks

  • Jordan Creek Town Center - 29 min walk
  • West Glen Town Center - 12 min walk
  • MercyOne Mills Civic Express Care - 29 min walk
  • Valley Stadium - 34 min walk
  • West Grand Golf - 2.6 mi / 4.1 km
  • Mercy Medical Center West Lakes - 2.9 mi / 4.7 km
  • UnityPoint Health - Methodist West Hospital - 3.1 mi / 4.9 km
  • Jordan House - 3.3 mi / 5.3 km
  • Raccoon River Park - 4 mi / 6.5 km
  • Clive Aquatic Center - 4.8 mi / 7.7 km
  • Valley Junction - 5 mi / 8 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 7 AM to 3 PM

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free grocery shopping service

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels
  • MP3 docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Homewood Suites Hilton West Moines/SW Mall Area Hotel
  • Hotel Homewood Suites by Hilton West Des Moines/SW Mall Area
  • Homewood Suites Hilton Moines/SW Mall Area Hotel
  • Homewood Suites Hilton West Moines/SW Mall Area
  • Homewood Suites by Hilton West Des Moines/SW Mall Area Hotel
  • Homewood Suites Hilton West Moines/SW Mall Area Hotel
  • Homewood Suites Hilton West Moines/SW Mall Area West Des Moines
  • Homewood Suites Hilton West Moines/SW Mall Area

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6 AM to midnight.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Homewood Suites by Hilton West Des Moines/SW Mall Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 6 AM to midnight.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Tasty Tacos (4-min walk), Johnny's Italian Steakhouse (6-min walk), and Red Robin (6-min walk).
  • Yes, a free airport shuttle is available from 7 AM to 3 PM.
  • Homewood Suites by Hilton West Des Moines/SW Mall Area has an indoor pool and a fitness center.
8.6.Fabulous.
  • 6.0.Good

    It was ok.

    The location is wonderful, at check in the clerk seemed distracted and answered some important questions of mine incorrectly. When initially got to the room with all our things, the key did not work. Kind of frustrating, another customer had the same problem to find out in the elevator. There was a birthday party or something going on so there was no fire or anywhere to relax. The room was not very clean. A lot of dirt behind the doors. It had a awful dusky smell. Appearing like things were smudged on the walls. Other than that, we were comfortable and our floor was nice and quiet.

    Elizabeth, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    sad but true

    had a great room ceiling fan was very dirty and I couldnt get it to work might of just been me . the sad part was very little breakfast , if your not going to have all your amedities the price of the room should be lowered i stayed at a super 8 and it was half the price and had a full breakfast , and the hot tub wasnt broke .

    Randy, 1 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Getaway

    We had planned an out of town trip for my sister’s birthday. Looking forward to use of jacuzzi and found out it wasn’t working-waiting on a part. The food was not as good as we have had in the past but partly due to Covid. We asked for someone to check our bedroom remote as it wasn’t working. No one showed up. I have always loved this hotel but was disappointed with this stay.

    Lisa, 2 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will be back!

    Excellent place, super nice people😊

    Cindy, 2 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not our first choice.

    Just not a typical Hilton Standard of cleanliness. We initially booked a room that when we checked in, my 14 year old son went up to unload bags and the room wasn't clean. They didn't have another of the same type and offered no other solution except two different rooms to accommodate our family size. The rooms weren't adjoined so my husband and i stayed separately with the children. There were many signs of not cleaning properly in new rooms. I would like to state the staff was very friendly and were trying the best they could under the circumstances.

    1 night family trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly, nice rooms, clean!

    Home suites was good— easily had 3 people in a 1-bdr suite. Loved the big fridge, micro & dw. Great mattresses. Morning showers can use up hot water, tho. Pandemic breakfast is sparse, but good quality (great OJ!). Desk & cleaning people are friendly/helpful. Lot is icy in January.

    Becky, 2 night family trip, Jan 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Need to step it back up.

    The room was sealed as it was supposed to be clean. There was still decorations hanging from ceiling from a previous party. Pillows smelled like cologne. No breakfast Monday morn. Diesel generator outside window starts exercising at 9:30 Wed night. No evening social which I understand because of COVID. But price should reflect this.

    Roger, 4 night business trip, Jan 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay Every Time

    Best hotel in the area. Ceiling fan above the bed wins me over every time!

    Ryan, 3 night business trip, Dec 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The area around the hotel offers plenty of access to restaurants and shopping. Everyone we saw wore masks, and respected distancing.

    1 night family trip, Nov 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay and clean during Covid-19! Better than average breakfast.

    1 night family trip, Nov 22, 2020

    Verified Expedia guest review

See all 179 reviews