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All properties in Asheville, North Carolina, United States of America
1 room, 2 adults

Hyatt Place Asheville/Downtown

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
199 Haywood St, Asheville, NC, 28801, United States of America

Mountain hotel with indoor pool, near Asheville Convention and Visitors Bureau
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It is a fairly small hotel. Due to Covid we didn’t get cleaning every day but had a hard…Apr 7, 2021
  • Bed a little soft for my taste but room was clean and spacious. Hotel was newish and nice…Apr 7, 2021

Hyatt Place Asheville/Downtown

from NZ$215
  • Room, 1 King Bed with Sofa bed
  • Room, 1 King Bed with Sofa bed (High Floor)
  • Room, 1 King Bed with Sofa bed
  • Room, 2 Queen Beds and Sofa Bed
  • Room, 2 Queen Beds and Sofa Bed (High Floor)
  • Room, 2 Queen Beds and Sofa Bed, Accessible, Bathtub
  • Suite, 1 Bedroom
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
  • Room, 1 King Bed, Mountain View
  • Studio Suite, 1 King Bed with Sofa bed, Accessible
  • Suite, 1 King Bed with Sofa bed, Mountain View (Bridal Suite)
  • Suite, 1 King Bed with Sofa bed (Groom Suite)
  • Room, 1 King Bed with Sofa bed, City View

What’s around Hyatt Place Asheville/Downtown

Landmarks

  • In Downtown Asheville
  • Asheville Convention and Visitors Bureau - 2 min walk
  • Grove Arcade - 5 min walk
  • Downtown Market Asheville - 7 min walk
  • Altamont Theater - 10 min walk
  • Asheville Art Museum - 12 min walk
  • New Belgium Brewing Company - 24 min walk
  • Biltmore Estate - 2.7 mi / 4.4 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Secured covered onsite self parking (USD 16.00 per night; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2020
  • Conference space size (meters) - 188
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Rooftop terrace
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - in shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves brunch, dinner, and light fare.

Hyatt Place Asheville/Downtown’s small print

Also known as

  • Hyatt Place Asheville/downtown Hotel Asheville
  • Hyatt Place Asheville/downtown Hotel
  • Hyatt Place Asheville/downtown Asheville
  • Hyatt Place Asheville/downtown
  • Hyatt Asheville Asheville
  • Hyatt Place Asheville/Downtown Hotel
  • Hyatt Place Asheville/Downtown Asheville
  • Hyatt Place Asheville/Downtown Hotel Asheville

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Covered self parking costs USD 16.00 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Place Asheville/Downtown

  • Does Hyatt Place Asheville/Downtown offer free cancellation for a full refund?
    Yes, Hyatt Place Asheville/Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt Place Asheville/Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Place Asheville/Downtown?
    Yes. Self parking costs USD 16.00 per night. RV/bus/truck parking and electric vehicle charging are available.
  • Is there a pool at Hyatt Place Asheville/Downtown?
    Yes, there's an indoor pool.
  • Are pets allowed at Hyatt Place Asheville/Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hyatt Place Asheville/Downtown?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hyatt Place Asheville/Downtown?
    Yes, The Montford Rooftop Bar offers American cuisine. Nearby restaurants include Chorizo (5-min walk), Modesto (5-min walk), and Laughing Seed (6-min walk).
  • What is there to do at Hyatt Place Asheville/Downtown and nearby?
    Have fun during the warmer months with activities such as tennis. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Recent reviews

Fabulous 8.8 From 889 reviews

Exceptional 10.0
Great stay
Lisa, us2 night family trip
Very good 8.0
Nice hotel, service could be better
My family and I stayed at the Hyatt for 3 nights during Easter weekend. It was a busy place! Pros: spacious room, parking was easy (although the spaces were tight), pool and gym were open, the to-go breakfast was varied and plentiful. Good location - very easy walk into downtown. Nice room and bathroom. Cons: They are using Covid as a reason for skipping daily room cleaning (they'll do it every 3 days) but because of this, we had to request to have our trash removed and had to call TWICE before our toilet paper was replenished. We felt that for the price, these should be automatically done. We were also disappointed that we were unable to access the rooftop deck without reservations. It was entirely closed one day of our stay for a private event. One of the main reasons I chose this hotel was because of the rooftop - which we didn't even get to use.
Amy, us3 night family trip
Fair 4.0
Hidden fees + far from downtown
It was a good stay but it’s not too close to downtown if you want to walk there & to walk back. There are hidden fees so be aware of that and the cleanliness is important especially through out this pandemic, which was not that clean. We saw other people’s hair in the bathroom before going.
us2 night trip
Exceptional 10.0
reat place
Great place. Will recommend to family and friends and will come back!
Karen, us1 night trip with friends
Very good 8.0
Clean and comfortable inside. The immediate neighborhood was a little sketchy, but we could walk downtown.
us4 night trip
Exceptional 10.0
Super helpful staff
We would definitely stay here again. Great location. Super friendly staff. Our room was awesome. Very clean. The bed very comfortable
us1 night trip
Exceptional 10.0
Will return
The hotel was very clean and a perfect location.
Jose, us2 night trip
Very good 8.0
Hotel was nice
The hotel itself was very nice. Super clean. Staff was very friendly. Room was great for pricing. No complaints there. Downsides: After a long drive they told us we could not check-in at our time because they had no rooms clean. We had to wait over 3 hours to get in our room. This was a bit frustrating as we were already tired from the drive. There was no accommodations offered for the delay. No free parking was offered and it was $16 a night to park in the hotel parking. Little wild since you’re paying to stay there. I feel like the frustration of both these things could of been easily avoided if the hotel provided a heads up.
Samantha, us2 night trip
Fair 4.0
I was told the parking was free and it was not.
us3 night trip
Fair 4.0
So so visit
Highway noise was an issue, also did not like the fact that the wifi was unsecured.
us2 night family trip

Hyatt Place Asheville/Downtown