Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

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Outdoor pool
Outdoor pool
Outdoor pool
Club Suite, 1 Bedroom, Non Smoking | Room

Overview of Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a shopping center, near Gandaria City Mall

9.0/10 Superb

202 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 9 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Grand Indonesia - 32 min drive
  • Taman Mini Indonesia Indah - 40 min drive
  • Pantai Pasir Putih PIK 2 - 53 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 40 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 49 min drive
  • Jakarta Palmerah Station - 6 min drive
  • Jakarta Tanah Abang Station - 8 min drive
  • Jakarta Kebayoran Station - 16 min walk
  • Blok M Station - 25 min walk
  • MRT Blok M BCA - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5-star luxury hotel connected to a shopping center
At Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified, you can look forward to 18 holes of golf, a roundtrip airport shuttle, and a terrace. Tee up with amenities like golf caddies at this hotel. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and an area shuttle
  • Golf cart on site, concierge services, and a computer station
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 293 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 40-inch LED TVs with satellite channels
  • Highchairs, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference space (23391 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Korean

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 248000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified offer free cancellation for a full refund?
Yes, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified on 8 October 2022 start from NZ$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified and nearby?
Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified has an outdoor pool and a fitness center.
Are there restaurants at or near Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Yes, there's an onsite restaurant. Nearby restaurants include Roppan (3-min walk), Fish & Co. (3-min walk), and Bing Go (3-min walk).
What's the area around Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified like?
Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified is located a short 1-minute walk from Gandaria City Mall.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
Jeremy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I will give them 4 star not 5
Yousef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
8-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome
5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Gatot Aryo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janella, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janella, 2-night family trip
Verified Hotels.com guest review