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All properties in Zupa dubrovacka, Dubrovnik-Neretva, Croatia
1 room, 2 adults

Sheraton Dubrovnik Riviera Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach property
  • Free WiFi
  • On beach
Šetalište Dr. F. Tudmana 17, Srebreno, Mlini, Zupa dubrovacka, 20207, Croatia

Zupa dubrovacka beachfront resort with spa and outdoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach property
    • Free WiFi
    • On beach
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from September 25 2020 to March 31 2021 (dates subject to change).
  • When we arrived the staff was not welcoming at the reception Not good cleaning Social…Aug 22, 2020
  • Love love love. I can’t say enough how awesome this hotel was. It’s about a 12 min drive…Aug 19, 2020

Sheraton Dubrovnik Riviera Hotel

from NZ$275
  • Twin Room, Room, 2 Twin Beds, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Balcony, Sea View
  • Deluxe Room, 2 Twin Beds, Non Smoking, Sea View
  • Superior Room, 2 Twin Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, Partial Sea View
  • Classic Suite, 1 Bedroom, Non Smoking, Courtyard View
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking, Courtyard View

What’s around Sheraton Dubrovnik Riviera Hotel

Landmarks

  • On the beach
  • Sponza Palace - 6.3 mi / 10.1 km
  • Dubrovnik Cathedral - 6.3 mi / 10.2 km
  • Walls of Dubrovnik - 6.3 mi / 10.2 km
  • Rector's Palace - 6.3 mi / 10.2 km
  • Pile Gate - 6.4 mi / 10.3 km
  • Dubrovnik Ferry Port - 7 mi / 11.3 km
  • Gruz Harbor - 7 mi / 11.3 km

Getting around

  • Dubrovnik Airport (DBV) - 13 min drive
  • Tivat (TIV) - 91 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Outdoor pool
Working away
  • Number of meeting rooms - 2
  • Conference center
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Shine Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Restaurant Leut - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Sheraton Dubrovnik Riviera Hotel’s small print

Also known as

  • Sheraton Dubrovnik Riviera Hotel
  • Sheraton Dubrovnik Riviera Hotel Resort
  • Sheraton Dubrovnik Riviera Hotel Zupa dubrovacka
  • Sheraton Dubrovnik Riviera Hotel Resort Zupa dubrovacka
  • Sheraton Riviera Hotel
  • Sheraton Dubrovnik Riviera Hotel Zupa dubrovacka
  • Sheraton Riviera
  • Sheraton Dubrovnik Riviera Zupa dubrovacka
  • Sheraton Dubrovnik Riviera Zu
  • Sheraton Dubrovnik Riviera

Policies

  • The seasonal pool is open from May to September.
  • Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 1.32 per person, per night for adults; EUR 0.66 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

    Optional extras

    Rollaway beds are available for EUR 50.0 per night

    Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

    Airport shuttle service is offered for an extra charge of EUR 35 per vehicle

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Dubrovnik Riviera Hotel

    • Does Sheraton Dubrovnik Riviera Hotel offer free cancellation for a full refund?
      Yes, Sheraton Dubrovnik Riviera Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Sheraton Dubrovnik Riviera Hotel currently open?
      This property is closed from September 25 2020 to March 31 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Sheraton Dubrovnik Riviera Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Dubrovnik Riviera Hotel?
      Yes, there's free self parking.
    • Is there a pool at Sheraton Dubrovnik Riviera Hotel?
      Yes, there's an indoor pool and a seasonal outdoor pool.
    • Are pets allowed at Sheraton Dubrovnik Riviera Hotel?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Sheraton Dubrovnik Riviera Hotel?
      You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Are there restaurants at or near Sheraton Dubrovnik Riviera Hotel?
      Yes, Restaurant Leut offers international cuisine and garden views. Nearby restaurants include Konoba Lanterna (10-min walk), Azur Dubrovnik (6.3 mi), and Gradska kavana (6.3 mi).
    • Is airport shuttle service offered by Sheraton Dubrovnik Riviera Hotel?
      Yes, a shuttle from the airport to the hotel is available from 5:00 AM to 10:30 PM on request. The charge is EUR 35 per vehicle.
    • What is there to do at Sheraton Dubrovnik Riviera Hotel and nearby?
      Sheraton Dubrovnik Riviera Hotel has a spa and an outdoor pool, as well as a fitness center.

    Recent reviews

    Exceptional 9.4 From 211 reviews

    Exceptional 10.0
    Hotel overall is amazing Only disappointed by breakfast it was a little chaotic and when you asked for tea or coffee you weren’t sure how long you were going to have to wait! Minor issue
    Fiona, gb7 night trip
    Exceptional 10.0
    Highly recommend!
    Excellent at all levels. Unusually great value for the money spent!
    Mouyad, us3 night family trip
    Exceptional 10.0
    A+
    Very nice. Great pools. It's about a $10-15 cab ride to old town. But we spent a day at the sheraton beach eating in the boardwalk and riding jetskis. The breakfast was also very worthwhile.
    William, us3 night family trip
    Exceptional 10.0
    Caroline
    Fantastic hotel. One of the best I have been to. Great staff, clean facilities and good food. Would recommend it.
    C, gb4 night family trip
    Exceptional 10.0
    Absolutely gorgeous hotel and location. Had an amazing stay, the hotel is sparkling clean, beautiful rooms and everything you expect from a 5 star. The view is beautiful, crystal clear water, just perfect.
    Caroline, gb4 night trip
    Exceptional 10.0
    Lovely
    We were only here 3 days and 2 nights but really found the hotel lovely. Good pool, clean rooms, comfy beds. No complaints.
    gb2 night trip
    Exceptional 10.0
    The property is located just outside of the city and was quiet and peaceful and was located in a bay on the Adriatic Sea. The premises were well maintained, very clean. The food was good, it catered to all palates. The staff are superb!! Close to transit, both buses and ferries. A quick bus ride to the Old Town. I would definitely recommend this hotel and would stay here again. All in all a wonderful stay in Croatia.
    Julia, ca8 night family trip
    Exceptional 10.0
    Great location in a nice and quiet cove only 15-20 minute drive to Dubrovnik, off of D-8 (major coastal road).
    us5 night family trip
    Exceptional 10.0
    Favorite Hotel during our trip!
    My husband chose this hotel and I was a little worried since it was so big. He was right on the money! After the hustle and bustle of Old Town it was so nice to escape to our own space. The hotel is super comfortable and large with a great breakfast. We took advantage of the spa and got massages our first day and they were wonderful. The gym looked nice and the pool was lovely. We chose to lounge on the beach and had everything we needed. The area around the hotel is cute and there are even some hiking trails. This was my favorite hotel during our trip and I would definitely stay again!
    Ashley, us2 night trip
    Exceptional 10.0
    What a fantastic hotel. It was gorgeous, very clean, great food and the staff were lovely. The outside pool was too cold to swim in but we used the indoor pool and also the sea which was a few steps away. The location is very quite but there are water taxis to all the restaurants and amenities in the area.
    gb7 night family trip

    Sheraton Dubrovnik Riviera Hotel