Hermitage Hotel

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Junior Suite | Living area
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Business Room | Room
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Overview of Hermitage Hotel

Hermitage Hotel

4.0 star property
4-star hotel in Rostov-on-Don with restaurant and bar/lounge

8.2/10 Very good

24 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Meeting Facilities
Map
52 Uliyanovskaya Street, Rostov-on-Don, Rostov Oblast, 344002
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

What's nearby

  • Heart of Rostov-on-Don

Getting around

  • Rostov-on-Don (ROV-Platov Intl.) - 65 min drive
  • Rostov-Glavny Station - 13 min drive
  • Bataisk Station - 23 min drive
  • Rostov-Prigorodniy Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Europa Hotel - 7 min walk
  • Schneider Weisse Brauhaus - 7 min walk
  • Vino I Myaso - 7 min walk
  • Купажъ - 8 min walk
  • Apsara - 9 min walk

About this property

Hermitage Hotel

4-star hotel in the city center
Take advantage of a roundtrip airport shuttle, dry cleaning/laundry services, and a bar at Hermitage Hotel. The onsite restaurant, Hermitage, features Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An area shuttle, a 24-hour front desk, and tour/ticket assistance
  • A gift shop, luggage storage, and concierge services
  • Guest reviews speak well of the breakfast and overall value
Room features
All guestrooms at Hermitage Hotel offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (RUB 420 per day)
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room
  • Conference center (807 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hermitage - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of RUB 500 for adults and RUB 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of RUB 1900 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Parking

  • Uncovered self parking costs RUB 420 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards.

Also known as

Hermitage Hotel-rostov
Hermitage Hotel-rostov Hotel
Hermitage Hotel-rostov Hotel Rostov-on-Don
Hermitage Hotel-rostov Rostov-on-Don
Hermitage Hotel Rostov-on-Don
Hermitage Rostov-on-Don
Hermitage Hotel Hotel
Hermitage Hotel Rostov-on-Don
Hermitage Hotel Hotel Rostov-on-Don

Frequently asked questions

Does Hermitage Hotel offer free cancellation for a full refund?
Yes, Hermitage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hermitage Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hermitage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hermitage Hotel?
Yes. Self parking costs RUB 420 per day. Parking spots may be limited.
Is airport shuttle service offered by Hermitage Hotel?
Yes, an airport shuttle is available. The charge is RUB 1900 per vehicle one-way.
What are the check-in and check-out times at Hermitage Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Hermitage Hotel?
Yes, Hermitage offers Modern European cuisine. Nearby restaurants include Europa Hotel (7-min walk), Schneider Weisse Brauhaus (7-min walk), and Vino I Myaso (7-min walk).
What's the area around Hermitage Hotel like?
Hermitage Hotel is in the heart of Rostov-on-Don, a short 8-minute walk from Levberdon City Beach and 11 minutes' walk from Rostov-on-Don Central Market.

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.1/10

Staff & service

10.0/10

Amenities

8.2/10

Property conditions & facilities

10/10 Exceptional

Personnel very friendly. Location is great. Rooms are clean.
7-night family trip
Verified Expedia guest review

6/10 Good

Staff at the front desk was rude, nosy and just completely outrageous. The woman kept asking me if I used their mini bar even though I said that I didn't. She insisted whether I "ate their chocolates from the fridge". Security guard also stands at the door looking at people as if they came to rob the place. Very heavy and uninviting atmosphere. Regret staying there and will definitely not stay there again.
Ana, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

HERMITAGE HOTEL. VERY GOOD STAY.
EXCELLENT HOTEL GOOD VALUE . STUNNING BREAKFASTS. CLOSE TO RIVER. NEARBY TRAFFIC CAN BE A BIT NOISY AT TIMES. A VERY GOOD STAY
SIGURD, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Отель норм, а вот к ценам вопрос
Да нормально как всегда. Но расстраивает цена. На Хотелсе и напраямую - разная. При этом за одни и те же деньги напрямую можно взять номер с завтраком, а тут - нет. Неприятно удивлен
Ivan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Все вполне нормально. Буду останавливаться еще.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

IRINA, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Уютный отельчик с удобным расположением
Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Отличная 4ка за свои деньги в центре Ростова.
Крепкая 4*, завтрак разнообразный. Неплохое состояние номеров и размер, в общем своих денег стоит
Erkin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Добротный отель, с неплохими завтраками и отличным месторасположением
Aleksander, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Хороший отель
Приятное место, неплохие завтраки. Но батарея жарит так, будто на улице -30. Приходится постоянно открывать окна и проветривать. В прошлый мой визит такой проблемы не было.
Ivan, 1-night business trip
Verified Hotels.com guest review