All properties in Muzaffarabad, Azad Jammu and Kashmir, Pakistan

Pearl Continental Hotel Muzaffarabad

Mountain hotel in Muzaffarabad with 3 restaurants and bar/lounge

  • Free WiFi

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Pearl Continental Hotel Muzaffarabad. Image 1 of 38.
1 / 38Pearl Continental Hotel Muzaffarabad
Upper Chattar, Muzaffarabad, 13100, Pakistan
8.0.Very good.
  • It was superb overall though due to covid-19 everything was closed.

    Jul 21, 2021

  • The location and ambiance was worthwhile. Customer service was prompt and representatives…

    Feb 5, 2021

See all 7 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 102 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Fitness center
  • Business center
  • Terrace

For families

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Nelum Stadium - 2.3 mi / 3.8 km
  • University of Azad Jammu and Kashmir - 3.5 mi / 5.7 km
  • Red Fort - 4.1 mi / 6.6 km
  • Pir Chinasi - 19.6 mi / 31.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Executive Double Room
  • Deluxe Double Room

What’s around


  • Nelum Stadium - 2.3 mi / 3.8 km
  • University of Azad Jammu and Kashmir - 3.5 mi / 5.7 km
  • Red Fort - 4.1 mi / 6.6 km
  • Pir Chinasi - 19.6 mi / 31.5 km

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 124 min drive
See on map
Upper Chattar, Muzaffarabad, 13100, Pakistan

At a glance

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Travelers who are not citizens of Pakistan must obtain a No Objection Certificate (NOC) from the Ministry of Interior Islamabad before arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness facilities
  • Playground on site
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace


  • In-room accessibility

Languages Spoken

  • English
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Marco Polo Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Tai-pan Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Continental Pearl
  • Pearl Continental Hotel Muzaffarabad Hotel Muzaffarabad
  • Muzaffarabad Pearl Continental
  • Pearl Continental
  • Pearl Continental Hotel
  • Pearl Continental Hotel Muzaffarabad
  • Pearl Continental Muzaffarabad
  • Pearl Continental Muzaffarabad
  • Pearl Continental Hotel Muzaffarabad Hotel
  • Pearl Continental Hotel Muzaffarabad Muzaffarabad

*See fees & policies for additional details or extra charges


  • Yes, Pearl Continental Hotel Muzaffarabad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring local and international cuisine. Nearby restaurants include lahore guest house (3.7 mi).
  • Pearl Continental Hotel Muzaffarabad has a fitness center and a picnic area, as well as a garden.
8.0.Very good.
  • 10.0.Exceptional


    Great service and hospitality. The staff is excellent and really supportive.

    Sami, 1 night family trip, Oct 11, 2020

    Verified guest review

  • 6.0.Good

    Pathetic staff on reception

    The hotel was good and located in a nice place but the staff at reception were very much irresponsible. Faced problem on door key on daily basis. Small ants were everywhere in room. If you need anything then must call 4 to 5 time then you will receive your required services.

    Muhammad, 2 night family trip, Sep 6, 2020

    Verified guest review

  • 8.0.Very good

    Great views

    The hotel is great. At a very scenic sight. Beautiful views. Good infrastructure and facilities. Spacious rooms. The two aspects that might make you uncomfortable are: 1- The hotel is around 2-3 km from city center with no shuttle service provided by hotel and no public transport running between hotel and city. Thus if you dont have your own transportation, you can get caught in the hotel. 2- No electrical kettle / tea and coffee set in standard and deluxe rooms. This is strange as even most of 3* hotels have this facility. If you want tea several times a day, this is not gonna help.

    M Abdur Rahman, 1 night family trip, Aug 26, 2020

    Verified guest review

  • 10.0.Exceptional

    Great hotel with a beautiful setting

    Beautiful location, very good service, lovely lobby looking at the mountains. Sadaqat at front desk was very accommodating. Tahir, Asad and server Nadeem gave us a great service at Marco Polo restaurant for breakfast and dinner, also helped with any question we had about the area. Clean modern rooms with a lovely bathroom also amazing views. I would go back definitely when visiting the area again.

    Ali, 2 night trip, Jun 20, 2019

    Verified guest review

  • 2.0.Poor

    2 night trip, Jun 8, 2019

    Verified Expedia guest review

See all 7 reviews