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All properties in Hoi An, Quang Nam (province), Vietnam
1 room, 2 adults

Hoian Sincerity Hotel & Spa

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam

4-star hotel with outdoor pool, near Hoi An Ancient Town
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Sincerity Hotel ticked all of our boxes. We were two families (party of eight). The rooms…Oct 5, 2019
  • Great helpful friendly staffJul 27, 2019

Hoian Sincerity Hotel & Spa

from NZ$29
  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

What’s around Hoian Sincerity Hotel & Spa

Landmarks

  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk
  • An Bang Beach - 42 min walk
  • Riverside Hoi An - 19 min walk
  • Chua Cau - 21 min walk
  • Hoi An Market - 21 min walk
  • Chuc Thanh Pagoda - 8 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No onsite parking

Offsite

  • Free area shuttle

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Languages Spoken
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Hoian Sincerity Hotel & Spa’s small print

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 345000.0 per night

Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hoian Sincerity Hotel & Spa

  • Does Hoian Sincerity Hotel & Spa offer free cancellation for a full refund?
    Yes, Hoian Sincerity Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hoian Sincerity Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hoian Sincerity Hotel & Spa?
    Sorry, there's no onsite parking at Hoian Sincerity Hotel & Spa.
  • Is there a pool at Hoian Sincerity Hotel & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hoian Sincerity Hotel & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hoian Sincerity Hotel & Spa?
    You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Hoian Sincerity Hotel & Spa?
    Yes, there's an onsite restaurant. Nearby restaurants include Claypot (3-min walk), Yum Yum (4-min walk), and Four Plates (8-min walk).
  • Is airport shuttle service offered by Hoian Sincerity Hotel & Spa?
    Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
  • What is there to do at Hoian Sincerity Hotel & Spa and nearby?
    Hoian Sincerity Hotel & Spa has an outdoor pool and a sauna, as well as a steam room and a garden.

Recent reviews

Superb 9.2 From 506 reviews

Exceptional 10.0
Great hotel, lovely service from Helen and Suri. Awesome breakfast and pool, and the shuttle into town was much appreciated.
Peter, nz3 night romance trip
Exceptional 10.0
Enjoyable stay
I enjoyed the stay at Sincerity very much. Nice spacious rooms, good breakfast and shuttle buses to the Old town and the beach. Only drawback is the rooms are not very sound-proofed. Would recommend.
nz5 night trip
Exceptional 10.0
The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
V, gb3 night family trip
Exceptional 10.0
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Susan, ca27 night trip
Exceptional 10.0
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Peter, au5 night trip with friends
Exceptional 10.0
Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach, plenty of recommendations of places to go around the local area
us4 night romance trip
Exceptional 10.0
One of the best hotels I have ever stayed at. Every staff here was very helpful and friendly. All of them spoke good English. Room and bathroom was very clean. Breakfast was great. Wifi, AC, minibar, all great. Good location close to beach and old town/night market. They also provide free shuttles around town and 2 free water. Also one of the few to have a gym facility and nice swimming pool.
Bryan, us1 night trip
Exceptional 10.0
The staff treated us like royalty, they went above and beyond on all services. Highly recommend this hotel. Close to nightlife, food, markets. Room was clean and our customer service rep walked ya through all the amenities Breakfast was great as well
ca2 night trip
Exceptional 10.0
We had a great stay at Hoian Sincerity. The staff were very helpful. The location is quiet with a plenty of places eat nearby. A short walk down to the Old Town or take the free shuttle bus.
gb1 night romance trip
Exceptional 10.0
We had a great stay at the Sincerity. Rooms, staff, facilities, breakfast and especially the staff who were excellent through out our stay. Short walk into the town or take the free hotel shuttle bus.
gb3 night romance trip

Hoian Sincerity Hotel & Spa