Guests
All properties in Torbay, Newfoundland and Labrador, Canada

Holiday Inn Express & Suites St John's Airport, an IHG Hotel

4-star hotel in St. John's with indoor pool and restaurant

  • Free full breakfast, free WiFi, and free parking
From
NZ$146

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  • Lobby
  • Lobby
  • Pool
  • Room, 2 Queen Beds, Non Smoking - Bathroom Amenities
  • Lobby
Lobby. Image 1 of 33.
1 / 33Lobby
5 Navigator Avenue, Torbay, A1A 0R5, NL, Canada
9.0.Superb.
  • Bed was very comfortable. Very quiet. The reservation of pool usage was very much…

    Sep 30, 2021

  • It was all great. When we walked in to our room it was spotless. Everything was great.

    Sep 18, 2021

See all 633 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Easy parking
Transport options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 120 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Free airport shuttle
    • Fitness center

    For families

    • Rollaway/extra beds (surcharge)
    • Microwave
    • Refrigerator
    • Private bathroom
    • Premium TV channels
    • Television

    What’s around

    • Avalon Peninsula - 1 min walk
    • Windsor Lake - 2.7 mi / 4.3 km
    • Confederation Building - 2.9 mi / 4.6 km
    • Suncor Energy Fluvarium - 3.1 mi / 4.9 km
    • Admirals Green Golf Course - 3.1 mi / 5 km
    • Pippy Park Headquarters - 3.3 mi / 5.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Room, 2 Queen Beds, Non Smoking
    • Suite, 1 King Bed, Non Smoking
    • Suite, 2 Queen Beds, Non Smoking
    • Room, 1 King Bed, Non Smoking (Leisure)

    What’s around

    Landmarks

    • Avalon Peninsula - 1 min walk
    • Windsor Lake - 2.7 mi / 4.3 km
    • Confederation Building - 2.9 mi / 4.6 km
    • Suncor Energy Fluvarium - 3.1 mi / 4.9 km
    • Admirals Green Golf Course - 3.1 mi / 5 km
    • Pippy Park Headquarters - 3.3 mi / 5.3 km
    • Memorial University of Newfoundland - 3.4 mi / 5.5 km
    • Commissariat House - 3.8 mi / 6.2 km
    • Colonial Building - 4 mi / 6.4 km
    • Aquarena Fitness Centre - 4.1 mi / 6.5 km
    • Basilica Cathedral of St. John the Baptist - 4.1 mi / 6.5 km

    Getting around

    • St. John's Intl. Airport (YYT) - 2 min drive
    • Free airport shuttle
    • Free area shuttle
    map
    See on map
    5 Navigator Avenue, Torbay, A1A 0R5, NL, Canada

    At a glance

    Hotel size

    • This hotel has 120 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • 2 per room

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Free airport shuttle (available 24 hours)*

    Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free full breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Fitness facilities

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 1800
    • Conference space size (meters) - 167
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2016
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Picnic area
    • Terrace
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • French

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch TV
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    The Rock Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Fees & policies

    Children & extra bedsPay at property

    • Rollaway beds are available for CAD 10.0 per day

    PetsPay at property

    • Pet deposit: CAD 250.00 per stay
    • Pets are allowed for an extra charge of CAD 20.00 per accommodation, per day
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    ParkingPay at property

    • Guests must contact this property in advance to reserve onsite parking

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:00 AM to 10:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property on arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Holiday Inn Express St John's Airport Hotel
    • Holiday Inn Express St Hotel
    • Holiday Inn Express St
    • Express St John's Airport
    • Holiday Inn Express Suites St John's Airport
    • Holiday Inn Express St John's Airport Hotel
    • Holiday Inn Express St John's Airport
    • Hotel Holiday Inn Express & Suites St John's Airport St. John's
    • St. John's Holiday Inn Express & Suites St John's Airport Hotel
    • Hotel Holiday Inn Express & Suites St John's Airport
    • Holiday Inn Express & Suites St John's Airport St. John's
    • Holiday Inn Express Suites St John's Airport

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express & Suites St John's Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CAD 20.00 per accommodation, per day, and there's also a deposit of CAD 250.00 per stay.
    • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, The Rock Steakhouse. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Tim Hortons (2.1 mi), Cora (2.5 mi), and Mary Brown's (2.8 mi).
    • Yes, a free airport shuttle is available.
    • Holiday Inn Express & Suites St John's Airport, an IHG Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      Great place to stay in St. John’s

      Jonathan, 1 night business trip, Oct 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Our stay in St. John's Newfoundland

      The hotel was exactly what was expected and what was needed for our trip. Staff were friendly and helpful. The finishing touches need to be addressed, such as grout in shower, loose tile on bathroom floor. Just general maintenance that needs to be addressed.

      Vic, 6 night trip, Sep 17, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      St. John’s HI Express was not up to par

      When I arrived at the room, the shampoo and the shower gel dispensers were both empty. Staff did replenish them when I mentioned it. Later, I went to make myself a coffee and although the room was equipped with a Keurig machine and pods, sugar and creamer were provided, there were no mugs or cups in the room to have the coffee in, so I was out of luck. The hotel has gone downhill somewhat since my last visit. Shame, as it had been a nice hotel with super service previously. Seems to be very short-staffed. The staff who were there though, did their best to provide good friendly service.

      Jonathan, 1 night business trip, Sep 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fantastic

      Beautiful huge room. Well decorated and modern. Excellent service and sweet staff. We had an amazing stay! Thank you so much! See you next time we travel.

      Tara, 1 night family trip, Sep 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Would recommend it !

      This was my first time staying here, it was a great hotel ,very clean and friendly staff .

      Scott, 1 night trip, Aug 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      New Condition Facility with Great Service

      Brian, 2 night trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Will be back

      Have stayed few times at this location and always felt it has been a delightful experience

      Sara, 1 night trip, Aug 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Typical airport hotel. Very nice

      Lonnie, 10 night trip, Aug 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Overall, a good stay

      Overall, a good stay. Half way through our four night stay, I requested our sheets be changed. They were not. However, after I informed the front desk of the error, they were changed before we returned from our outing. Breakfast staff were fantastic. As were front desk staff who helped with a few request we had during our stay.

      Shelley, 4 night family trip, Aug 16, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Great location and great staff but lots of kids!

      Very clean, comfortable and close to the airport. This was our second time staying here and like the first time it was very noisy, the walls must be very thin you could hear kids all night up until around 11.

      1 night family trip, Aug 16, 2021

      Verified Hotels.com guest review

    See all 633 reviews