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Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Was happy last time, Unhappy this time!
We stayed here from last day of 2019 to early 2020 , we enjoyed a lot, so we were back to this hotel again in the end of March, 2021, When we booked. It is included breakfast for 3 people and free internet. However, the staff said we had to pay for internet and only allowed two people to have breakfast. They way they handled their mistakes were very bad. No one said sorry to me. They showed me that they were doing me a favor as they didn’t charge me after showing them the confirmation e-mail twice. I was getting what I was supposed to get. How could you show me that you were doing me a favor.
wen han, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super good,cant wait for next trip to stay again
CHUN HSUN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

New and Good Facilities!
New and Good Facilities!
Law, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is conveniently located: near Jiananlu train station (10 minutes' walk). It's regrettable that we didn't have enough time to explore all its facilities (gym etc) with which the hotel appears to be well equipped. We stayed in two adjoining rooms which were spacious, but we wondered if the room's soundproof could be further improved: we sometimes heard people running on the floor above us. One suggestion: free wi-fi inside the room please.
DLo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Casey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel room is great but the cleaning staff needs to do a better job. The shower gel inside the bath room was not replenished, trash in the bath room was not cleared. We had 3 people but only 2 clean towels were placed in one of the days. During checkout, the staff did not ask for feedback either.
6-night family trip
Verified Expedia guest review