Guests
All properties in Santa Rosa, Galapagos, Ecuador

The Royal Palm Hotel

4-star hotel with outdoor pool, near Galapagos National Park

  • Free WiFi
From
NZ$494

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  • The Royal Palm Hotel
  • The Royal Palm Hotel
  • Beach
  • Outdoor Pool
  • The Royal Palm Hotel
The Royal Palm Hotel. Image 1 of 142.
1 / 142The Royal Palm Hotel
Km. 18 Via Puerto Ayora-Baltra Isla, Santa Rosa, Galapagos, Ecuador
9.4.Exceptional.
  • Fantastic hospitality and service.

    Oct 3, 2021

  • Property gorgeous and staff wonderful. We loved how spacious room was. It’s a $10 cab…

    Sep 3, 2021

See all 16 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 21 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Spa services

For families

  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Galapagos National Park - 1 min walk
  • Rancho Primicias - 0.8 mi / 1.3 km
  • Tortuga Bay Beach - 10.5 mi / 17 km
  • Malecon - 10.9 mi / 17.6 km
  • Playa de los Alemanes - 10.9 mi / 17.6 km
  • Fishing Piers - 11.1 mi / 17.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Casita King
  • Casita Queen
  • Villa King
  • Villa Queen
  • Family Villa
  • Executive Villa-Presidencial
  • Executive Villa-Royal
  • Prince of Wales Villa

What’s around

Landmarks

  • Galapagos National Park - 1 min walk
  • Rancho Primicias - 0.8 mi / 1.3 km
  • Tortuga Bay Beach - 10.5 mi / 17 km
  • Malecon - 10.9 mi / 17.6 km
  • Playa de los Alemanes - 10.9 mi / 17.6 km
  • Fishing Piers - 11.1 mi / 17.9 km
  • Las Grietas - 11.4 mi / 18.3 km
  • Charles Darwin Research Station - 11.6 mi / 18.6 km
  • El Garrapatero Beach - 15.4 mi / 24.8 km

Getting around

  • Isla Baltra (GPS-Seymour) - 16.4 miles/26.4 km
map
See on map
Km. 18 Via Puerto Ayora-Baltra Isla, Santa Rosa, Galapagos, Ecuador

At a glance

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time noon-9:00 PM
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis courts - 1
  • Spa services on site
  • Bicycle rentals on site
  • Ecotours on site
  • Hiking/biking trails on site

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Things to enjoy

  • In-room massage available

Freshen up

  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • Royal Palm Hotel Santa Rosa
  • The Royal Palm Hotel Hotel Santa Rosa
  • Royal Palm Santa Rosa
  • The Royal Palm Hotel Hotel
  • The Royal Palm Hotel Santa Rosa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Royal Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Royal Palm Hotel.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - 9:00 PM. Check-out time is 9:00 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rancho Fortiz (2.9 mi) and Reserva de Tortugas Gigantes "El Chato" (3.1 mi).
  • Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. The Royal Palm Hotel also has spa services and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Great Service!!

    The Royal Palm has great service. We had to change our stay a number of times due to the COVID-19 restrictions. They were very accommodating regarding our changes..

    4 night trip, Nov 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pretty place. Staff was friendly and very helpful.

    sabeen, 4 night family trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful, spacious villa in the middle of the national park in Santa Cruz Island, Galapagos. The staff were excellent and accommodating, and the restaurant was superb, going out of their way to accommodate our food requests. The only problem- not a trivial one sadly- was that the property wasn't fully insect-proof (despite fly screens), so we had a mosquito biting us all night.

    G, 1 night romance trip, Feb 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    Does not live up to star rating

    We were looking forward to this hotel, but it does not live up to it's star rating as it has no restaurant at the moment. It is being refurbished, but we were only told 24 hours beforehand, really not good enough. Yes they run a shuttle into town, some 25 mins distant, but on one day there was no shuttle coming back, so that was a taxi at our expense. Absolutely no food available after lunch. Only got half of the breakfast we ordered on day 1, day 2 was much better, but still has to be eaten sitting in your room with no place setting or condiments. Shower room left a lot to be desired, who knows what lurks below the wooden slating! Millipedes galore in the room! Bed was very comfortable and furniture classic and good, but curtains don't meet and hang off in places. Biggest disappointment was that, although there was space to sit outside the room, there was nothing to sit on. Staff varied from being very helpful and pleasant, to one manager who could not have been more unpleasant if she tried. General cleanliness was not good, green mould and moss growing everywhere, in the pool shower, on all the paths, on lots of the buildings. There is nothing around, so no options to eat elsewhere other than town. We moved on our last night to be in town where there were other people and where we could eat!

    3 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful and secluded hotel nested away in the Highlands, perfect if you’re looking for a peaceful stay or romantic break. A 20 minute taxi drive away from the hustle and bustle of Puerto Ayora, really was lovely to return after a long day out to the mist and jungle feel.

    10 night romance trip, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    El servicio es excelente de todo absolutamente todo el personal

    3 night family trip, Aug 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    From arrival until departure the staff at the Royal Palm had our best interest and desires met. Sébastien, Daniel, Gustavo, Rita, Tania, and Angel were one step ahead of everything and made our family feel at home. The grounds, although a bit away from the port(15min/$10usd each way), offered the privacy and serenity we greatly enjoyed after day tours. Truly an oasis in the "highlands". Mil gracias to the Royal Palm team for a beautiful and memorable Santa Cruz experience .

    4 night family trip, Jul 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is one of the most beautiful places I’ve ever been , will remember it forever . It is far from downtown puerto ayora about 20 minutes but worth it to get the peace and quiet and tranquility . this place is one of a kind . It will cost you $10 for taxi to and from puerto ayora but totally worth it . Don’t listen to a word of the negative reviews , you won’t be disappointed.

    ChrisGiurleo, 2 night family trip, Feb 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente ubicación para aventura

    El hotel está en el Lugar perfecto para aventura cerca de Puerto Ayora, de Baltra, de Seymore y de los principales puntos de buceo y salida de embarcaciones. La Atención de primera el gerente y todo el Personal están pendientes de cada detalle de tu estadía . Es posible que pronto tenga que ser remodelado

    Augusto, 3 night trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La comida podría ser de mejor calidad y variedad. El desayuno es regular, casi malo. Hay buenos platillos pero no demasiados.

    5 night family trip, Jul 15, 2019

    Verified Expedia guest review

See all 16 reviews