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1 room, 2 adults

Solace Hotel Santiago, Santiago, Chile

4-star4 stars
Monseñor Sotero Sanz 115Providencia, SantiagoRegión Metropolitana5550000Chile

4-star hotel with outdoor pool, near Clinica Santa Maria
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.4
Breakfast
Tasty breakfast
Room
Great room
Comfort
Very comfortable
Food
Delicious food
298See all 298 Hotels.com reviews
From 677 reviewsTripAdvisor Traveller Rating

Solace Hotel Santiago, Santiago, Chile

from NZ$175
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Suite

What’s around Solace Hotel Santiago, Santiago, Chile

Top spots nearby

Recommended by this property

  • Clinica Santa Maria (15-minute walk)
  • San Cristobal Hill (16-minute walk)
  • National History Museum (35-minute walk)
  • Santiago Town Square (35-minute walk)
  • Plaza de la Constitucion (40-minute walk)
  • Palacio de la Moneda (40-minute walk)
  • National Stadium (42-minute walk)
  • Fantasilandia (5.9 km)
  • Estadio Monumental David Arellano (9.2 km)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 25 min drive
  • Santiago Central Station - 22 min drive
  • Pedro de Valdivia Station - 4 min walk
  • Los Leones Station - 10 min walk
  • Manuel Montt Station - 11 min walk
  • Free self parking
  • Extended parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

  • Extended parking *

Offsite

  • Area shuttle *

  • Ski shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Free bicycles on site
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Solace Hotel Santiago, Santiago, Chile’s small print

Also known as

  • Solace Hotel Santiago
  • Solace Santiago

Policies

  • The seasonal pool is open from November to April.
  • Parking height restrictions apply.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    Extended parking is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 75 per vehicle (roundtrip)

    Area shuttle and ski shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9.4 From 298 reviews

    Solace Hotel Santiago, Santiago, Chile
    Exceptional10.0
    Wonderful! But miscommunication and service OK
    We really enjoyed Solace! Beautiful hotel, very comfortable beds, free mini bar with plentiful water and sodas, wonderful rooftop deck with pool and lounge, good breakfast and yummy restaurant. Would absolutely stay here again. A few things that were cons: 1) When we booked through Hotels.com, we booked a double standard room assuming there was two beds because we had two people who wanted to sleep in separate beds. But, when we checked in, they gave us a king size bed and still called it double standard room. I am not sure if this was miscommunication between Solace and hotel.com or what - but it was very frustrating as they did not accommodate us nor did they apologize for inconvenience. 2) Service on the roof top bar was not the best. Felt like there was never anyone there and the service took forever. They also always ran out of towels. 3) Carpets had some stains in our room other things in the room needed to be touched up on, but it wasn't to the point of truly affecting our experience. 4) Shampoo and conditioner were strange and smelt weird. Overall, the pros outweighed the cons immensely.
    Rachael, us4 night trip
    Solace Hotel Santiago, Santiago, Chile
    Exceptional10.0
    Service, cleanliness, facilities, roof top bar & pool, gourmet food - a definite wow!!
    Steve, ca4 night trip
    Solace Hotel Santiago, Santiago, Chile
    Very Good8.0
    3 night stay
    Beautiful hotel and excellent location with near by metro. Staff neglected to send us taxi pick up at airport, one of 3 days the room was not cleaned and after requesting complementary water 3 times from reception and even went in person downstairs, nobody brought us the water even waiting until midnight. When the new receptionist came, he said there was nobody to bring us water! Also at breakfast the used mags were left on the tables and if you failed to check you could end up using some elses mag! In general hotel staff needs to be more careful with customer service. It was nice of them that they let us check in early after a long flight.
    maria, gb3 night trip
    Solace Hotel Santiago, Santiago, Chile
    Exceptional10.0
    Hotel Solace was an amazing experience. The staff was extremely helpful and provided suggestions for tourist attractions and where the locals hang out. The entire staff spoke English which was incredible.
    Allison, us6 night trip
    Solace Hotel Santiago, Santiago, Chile
    Exceptional10.0
    Great experience
    Hotel Solace was awesome! The staff was very helpful and always available. They also spoke English well. The room was large, clean and very comfortable. The hotel was easy to get to and near restaurants and shopping and a subway stop. The breakfast was better than most with many different options available. I would definitely stay there again and recommend it to friends and family.
    Dorothy, us4 night trip

    See all reviews

    Solace Hotel Santiago, Santiago, Chile

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