Solace Hotel Santiago (Santiago, Chile), Santiago hotel discounts

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4-star ski hotel with ski shuttle, near Clinica Santa Maria

Breakfast, lunch, dinner served; local and international cuisine

Overview
Rooms
Location
Amenities
Policies

9.4/10 Exceptional

Property highlights

Pool

Spa

Airport transfer

Free parking

Free WiFi

Restaurant

Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Rooftop terrace
Breakfast available
Fitness centre
Free use of bicycles
Seasonal outdoor pool
Pool bar
Room service
2 coffee shops/cafes
Spa services
Conference centre

Feel at home

Children stay free
Terrace
Daily housekeeping
Laundry facilities
Espresso maker
Blackout curtains

Room options

Premium Suite

42 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Single Beds

27 sq m
Sleeps 2
2 Single Beds

Superior Room, 1 King Bed

27 sq m
Sleeps 2
1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Twin Room

Sleeps 2
2 Single Beds

About this area

What's nearby

In Providencia
Costanera Center - 14 min walk
Medical Center Hospital Worker - 4 min drive
Plaza de Armas - 4 min drive
Palacio de la Moneda - 5 min drive
Parque Arauco Mall - 7 min drive
San Cristobal Hill - 11 min drive
Julio Martinez Pradanos National Stadium - 6 min drive

Getting around

Santiago (SCL-Arturo Merino Benitez) - 17 min drive
Santiago Central Station - 22 min drive
Pedro de Valdivia Station - 3 min walk
Los Leones Station - 9 min walk
Manuel Montt Station - 10 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ski shuttle (surcharge)

Restaurants

Fuente Alemana - 7 min walk
Baco - 10 min walk
Ambrosia Bistro - 10 min walk
Piso Uno - 9 min walk
Le Bistrot - 10 min walk

About this property

Solace Hotel Santiago

Solace Hotel Santiago features a ski shuttle and places you within a 15-minute walk of Costanera Center. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at Zafferano, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a rooftop terrace, a poolside bar and a fitness centre. The pool and overall property condition get great marks from fellow travellers. Public transportation is only a short walk: Pedro de Valdivia Station is 3 minutes and Los Leones Station is 9 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

108 rooms
Arranged over 13 floors

Arriving/Leaving

Check-in time from 3 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

On-site parking only available on request
Free secured, covered on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
Free off-site parking nearby
Street parking available

Transfers

Airport shuttle (available 24 hours)*

Off-site

Area shuttle*
Ski shuttle*

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 coffee shops
Restaurant
Bar/lounge
Poolside bar
Free daily reception
Room service (limited hours)

Travelling with children

Children stay for free (see details)

What to do

Ski shuttle (surcharge)

Working away

Business centre
Computer station
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Free bike hire
Pool loungers

Facilities

1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Library
Fitness centre
Seasonal outdoor pool
Spa services

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance

Ski

Ski shuttle (surcharge)

Room amenities

Home comfort

Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Iron/ironing board

Sleep well

Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress

What to enjoy

In-room massage

Freshen up

Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi and wired Internet
Free local calls
Electrical adapters/chargers

Food and drink

Champagne service
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Dining

Zafferano – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 18 for children
Airport shuttle service is offered for an extra charge of USD 75 per vehicle (return)
Local area shuttle and ski shuttle services are offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply

Pool, spa, & gym (if applicable)

The seasonal pool is open from November to April
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Solace Hotel Santiago

Solace Santiago

Solace Hotel Santiago Hotel

Solace Hotel Santiago Santiago

Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago offer free cancellation for a full refund?

Yes, Solace Hotel Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Solace Hotel Santiago?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Solace Hotel Santiago?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Solace Hotel Santiago?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Solace Hotel Santiago?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Solace Hotel Santiago?

Yes, an airport shuttle is available. The charge is USD 75 per vehicle return.

What are the check-in and check-out times at Solace Hotel Santiago?

You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Solace Hotel Santiago and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and spa services.

Are there restaurants at or near Solace Hotel Santiago?

Yes, Zafferano offers local and international cuisine.

What's the area around Solace Hotel Santiago like?

Solace Hotel Santiago is a short 3-minute walk from Pedro de Valdivia Station and 14 minutes' walk from Costanera Center.

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

17 September 2023

Hotel incrível

Hotel incrível com uma vista maravilhosa. O café da manhã é muito bom, tem que chegar cedo para pegar os especiais do dia. O pessoal da recepção é muito atencioso, precisei de secador de cabelo e eles prontamente compraram um novo e forte para me fornecer. O quarto é grande, banheiro bom, chuveiro quente e forte. Ainda, eles disponibilizam shampoo, sabonete líquido para o corpo, sabonete de mãos líquido e hidratante corporal. No quarto tem cafeteira Lavazza, com cápsulas gratuitas, refrigerante, água com e sem gás. Sem contar que, a recepção do hotel disponibiliza uma máquina de café expresso, late, mocaccino, cappuccino, chocolate quente a vontade, uma delícia.