Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Dominican Republic

5-star5 stars
Playas Uvero Alto, Punta Cana, 23000, Dominican Republic

Punta Cana beachfront property with 12 restaurants and spa
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staff was very friendly and professional. The room was amazing.Apr 13, 2020
  • I enjoyed my swim up pool and the layout of the compound was great Mar 17, 2020

Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Dominican Republic

  • Junior Suite - Pool View
  • Junior Swim-up Suite - Pool View
  • Excellence Club Junior Suite Ocean View
  • Junior Suite - Ocean View
  • Terrace Suite With Plunge Pool
  • Two-Story Rooftop Terrace Suite With Plunge Pool - Pool View
  • Suite With Private Pool & Garden - Pool View
  • Excellence Club Junior Swim-up Suite Pool View
  • Excellence Club Two-Story Rooftop Terrace Plunge Pool
  • Excellence Club Honeymoon Swim-Up Suite Pool View
  • Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool
  • Excellence Club Beach Front Honeymoon Swim-up Suite Ocean Front
  • Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool
  • Suite Pool View
  • Junior Suite With Private Pool
  • Excellence Club Junior Suite with Private Pool

What’s around Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Dominican Republic

Landmarks

  • On the beach
  • Macao Beach - 7.4 mi / 11.9 km
  • Hard Rock Golf Club at Cana Bay - 12.2 mi / 19.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 492 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 12 restaurants
  • 16 bars/lounges
  • 4 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Steam room
  • Pool umbrellas
Working away
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2016
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • 46-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Agave // Dress Code - This fine-dining restaurant specializes in Tex-Mex cuisine and serves dinner only.

Basmati // Dress Code - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Chez Isabelle / DressCode - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

The Grill // Dress Code - This steakhouse serves lunch and dinner. Open daily.

Flavor Market / DressCode - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Dominican Republic’s small print

Also known as

  • Excellence El Carmen Adults All Inclusive Punta Cana
  • Excellence El Carmen Adults Hotel Punta Cana
  • Excellence El Carmen Adults Hotel
  • Excellence El Carmen Adults Punta Cana
  • Punta Cana Excellence El Carmen - Adults Only Hotel
  • Hotel Excellence El Carmen - Adults Only
  • Excellence El Carmen - Adults Only Punta Cana
  • Excellence El Carmen Adults Only All Inclusive Open 09/2016
  • Excellence El Carmen Adults Only All Inclusive OPEN SEPT
  • Excellence El Carmen Adults
  • Excellence El Carmen Adults Only All Inclusive
  • Excellence El Carmen Adults All Inclusive
  • Excellence Carmen Punta Cana
  • Excellence El Carmen Adults All Inclusive Hotel Punta Cana
  • Excellence El Carmen Adults All Inclusive Hotel
  • Excellence El Carmen Adults All Inclusive Punta Cana
  • Excellence El Carmen Adults All Inclusive
  • Excellence El Carmen - Adults Only All Inclusive Punta Cana
  • Excellence El Carmen Adults Only All Inclusive
  • Hotel Excellence El Carmen - Adults Only All Inclusive
  • Excellence El Carmen - Adults Only All Inclusive Punta Cana
  • Excellence El Carmen Adults Only All Inclusive
  • Excellence El Carmen Adults Punta Cana
  • Excellence El Carmen Adults Only
  • Excellence El Carmen Adults Only All Inclusive Open 09/2016
  • Excellence El Carmen Adults Only All Inclusive OPEN SEPT
  • Excellence Carmen Inclusive
  • Excellence El Carmen Adults Only All Inclusive Open 09/2016
  • Excellence El Carmen Adults Only All Inclusive OPEN SEPT
  • Excellence El Carmen Adults All Inclusive All-inclusive property
  • Excellence El Carmen Adults All Inclusive Punta Cana
  • Excellence El Carmen Adults All Inclusive
  • Excellence El Carmen Adults
  • Excellence El Carmen - Adults Only All Inclusive Punta Cana
  • Excellence El Carmen Adults Only
  • Excellence Carmen Inclusive
  • Excellence El Carmen Adults Only All Inclusive
  • Excellence El Carmen Adults Only All Inclusive Open 09/2016
  • Excellence El Carmen Adults Only All Inclusive OPEN SEPT

Policies

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Dominican Republic

  • Does Excellence El Carmen - Adults Only All Inclusive offer free cancellation for a full refund?
    Yes, Excellence El Carmen - Adults Only All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Excellence El Carmen - Adults Only All Inclusive?
    Yes, there's free self, valet, and extended parking.
  • Is there a pool at Excellence El Carmen - Adults Only All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Excellence El Carmen - Adults Only All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Excellence El Carmen - Adults Only All Inclusive?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Excellence El Carmen - Adults Only All Inclusive?
    Yes, there are 12 onsite restaurants.
  • What is there to do near Excellence El Carmen - Adults Only All Inclusive?
    Recommended spots to visit include Macao Beach (7.4 mi) and Hard Rock Golf Club at Cana Bay (12.2 mi).

Recent reviews

Superb 9.0 From 1,207 reviews

Exceptional 10.0
Some of the best service I’ve had. Was skeptical about an all inclusive, but Excellence lived to its name.
Christian, us4 night trip

Excellence El Carmen - Adults Only All Inclusive, Punta Cana, Dominican Republic

Is the description of this property not correct? Tell us