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All properties in Toyako, Hokkaido, Japan

Hotel Cocoa

Toyako mountain guestrooms with soaking bathtubs

  • Free parking

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  • Property Grounds
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  • Deluxe Double Room, Non Smoking, Lake View - Living Area
  • Living Area
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Tsukiura 102, Toyako, 049-5723, Hokkaido, Japan
8.0.Very good.
  • Hotel needs wifi

    Jan 21, 2019

  • Great view, large clean room, helpful and courteous staff. Quiet location, on shore…

    Jul 25, 2020

See all 90 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Room service
  • Air conditioning
  • Limited hour front desk
  • Free parking

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • Lake Toya - 39 min walk
  • Toyako Onsen - 5.2 mi / 8.4 km
  • Showa-shinzan - 9.4 mi / 15.2 km
  • Showashinzan Ropeway - 9.7 mi / 15.5 km
  • Rusutsu Resort - 16.2 mi / 26.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, Non Smoking, Lake View
  • Deluxe Double Room, Non Smoking, Lake View
  • Deluxe Twin Room, Non Smoking, Lake View
  • Standard Twin Room, Non Smoking, Lake View
  • Double Room, Non Smoking, Lake View (1st Floor)

Location

Tsukiura 102, Toyako, 049-5723, Hokkaido, Japan
  • Lake Toya - 39 min walk
  • Toyako Onsen - 5.2 mi / 8.4 km
  • Showa-shinzan - 9.4 mi / 15.2 km

What’s around

Landmarks

  • Lake Toya - 39 min walk
  • Toyako Onsen - 5.2 mi / 8.4 km
  • Showa-shinzan - 9.4 mi / 15.2 km
  • Showashinzan Ropeway - 9.7 mi / 15.5 km
  • Rusutsu Resort - 16.2 mi / 26.1 km

Getting around

  • New Chitose Airport (CTS) - 82 min drive
  • Toya Station - 13 min drive
  • Niseko Station - 37 min drive

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 3 PM-9:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)

Services

  • Front desk (limited hours)

Facilities

  • Designated smoking areas

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Cocoa Toyako
  • Hotel Cocoa
  • Cocoa Toyako
  • Hotel Cocoa Hotel
  • Hotel Cocoa Toyako
  • Hotel Cocoa Hotel Toyako

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Cocoa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 9:00 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Michel Bras Toya Japon (2.8 mi), Out of Africa (2.8 mi), and Ramuyato (4.9 mi).
  • Recommended spots to visit include Lake Toya (2 mi) and Toyako Onsen (5.2 mi), along with Showa-shinzan (9.4 mi) and Showashinzan Ropeway (9.7 mi).
8.0.Very good.
  • 10.0.Exceptional

    Very cozy n great view, great value for money! Staff was very attentive

    1 night family trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car

    1 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    Location great for good view of Lake Toya; nice spa in room; reception was ok; lack of elevator not so good if you've got a heavy suitcase; general decor a bit minimalist

    1 night romance trip, Dec 18, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Very nice view. I proposed to my gf there and she said yes!

    1 night romance trip, Nov 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic view from room

    Nathaporn, 1 night romance trip, Nov 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Well equipped cozy room

    Chan Siang, 1 night trip, Oct 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall a very pleasant stay

    The hotel room had a lovely view of the lake from both the bedroom and the bath. We really enjoyed our stay here. Minor downsides, it has no wifi and it is a little far from the main town if you don't have a car.

    2 night romance trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Cocoa WITHOUT a car

    This might be useful to those planning to stay here without a car. We arrived by train at Toya station and walked to the 7-11 to stock up food for our 5-night stay. We took a taxi from Toya station to the hotel (around 3,500 yen). The hotel is pretty isolated (except for the lovely Lake hill farm, which offers space outdoors and nice food). We walked around every day, but there are no trail, just roads, so that's not great. Still, we enjoyed strolling around the empty small roads along the fields. We also walked to Toyako (the village) but it takes about 2h and it's uphill coming back, on a trafficked road. The hotel is lovely. Cleaning is not very thorough but if you leave the room very tidy they'll clean pretty much everything. Very helpful staff: only some speak English but it was good anyway. We didn't try room service due to others saying it was not great.

    5 night trip, Aug 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very big room, staff are very nice, but location is quite far from lake...we stau st 1st floor so cannot see view from the room.... but overall is very good.

    JP, 1 night family trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Love that the room and toilet are huge, with a bathtub (jacuzzi like) overlooking Lake Toya. Amenities were sufficient too. However, it takes about 6km drive to the “town” area for convenience stores, restaurants, etc. There were a lot of insects found in the toilet after our first night because we left the toilet ventilation on for the whole night by accident. Generally, do expect to see insects once you step out of the building because it’s located up in the mountain. But that said, would absolutely recommend Hotel Cocoa if you drive!

    Hweeteng, 1 night romance trip, Aug 5, 2019

    Verified Expedia guest review

See all 90 reviews