Hotel Bencoolen@Hong Kong Street (SG Clean)

Photo gallery for Hotel Bencoolen@Hong Kong Street (SG Clean)

Primary image
Rooftop pool
Outdoor spa tub
Rooftop pool

Overview of Hotel Bencoolen@Hong Kong Street (SG Clean)

Hotel Bencoolen@Hong Kong Street (SG Clean)

4.0 star property
City-center hotel within easy reach of Clarke Quay Central

8.6/10 Fabulous

737 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Laundry facilities
47 Hongkong Street, Singapore, 059685
Main amenities
  • Daily housekeeping
  • Spa tub
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Singapore
  • Clarke Quay Central - 3 min walk
  • Raffles Place - 8 min walk
  • Club Street - 8 min walk
  • Singapore City Hall - 9 min walk
  • Robertson Quay - 10 min walk
  • Raffles City - 12 min walk
  • Merlion - 12 min walk
  • Orchard Road - 20 min walk
  • Marina Square - 20 min walk
  • Suntec Singapore - 24 min walk

Getting around

  • Singapore Changi Airport (SIN) - 25 min drive
  • Seletar Airport (XSP) - 26 min drive
  • Senai International Airport (JHB) - 63 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
  • JB Sentral - 50 min drive
  • Clarke Quay Station - 4 min walk
  • Raffles Place Station - 8 min walk
  • City Hall Station - 10 min walk

About this property

Hotel Bencoolen@Hong Kong Street (SG Clean)

When you stay at Hotel Bencoolen@Hong Kong Street (SG Clean), you'll be in a great location, within just a 10-minute walk of Raffles Place and Singapore City Hall. The spa tub makes for a relaxing end to the day, and freebies like WiFi and self parking are added perks. Other highlights at this upscale hotel include a terrace and a garden. Fellow travelers say good things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Clarke Quay Station is 4 minutes and Raffles Place Station is 8 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service (limited hours)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa tub


  • Elevator

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay
  • Vietnamese

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Sg Clean
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel
Hotel Bencoolen@Hong Kong Street (SG Clean) Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Amazing staff, great location
Amazing location - totally FANTASTIC staff, really really helpful and kind
Scott, 1-night business trip
Verified guest review

8/10 Very good

David, 3-night trip
Verified guest review

8/10 Very good

Convenient and low prices
Sze Wang, 6-night business trip
Verified Expedia guest review

8/10 Very good

Staff are helpful and friendly. Location are really convenient. Walkable distance to MRT station, bus stop, shopping mall, hawker center and laundry store. Room was cleaned daily. But due to covid, amenities such as laundry, pantry and microwave are not available which is understandable but a bit disappointing (I wish I could know it before booking). I kinda feel like the towel has a weird smell and the water boiled from the kettle provided has the taste of iron in it. So I bought my own bath towel after 2 days and have to buy bottle water instead. The wall is thin but still acceptable if you have good neighbours. Overall it’s still a pleasant stay over this 15 days.
Tsui, 15-night trip
Verified Expedia guest review

4/10 Fair

The bed sheet and towel were dirty with stain… the toilet condition was old and meh (saw hairs). The staffs were nice tho.
Chan, 2-night trip
Verified guest review

8/10 Very good

Nice staff and the room is spacious, but there’s dirt on the bedsheet.
TSZ YAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was patient and made the check in experience really smooth
Hakim, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified guest review

8/10 Very good

Still acceptable for the price paid.
Aircon is not that strong. Don't need to use the comforter when sleep. Found small toothpicks on the floor when checked in. The tap lever is on the sink upon checked in. When informed, they quickly get the maintenance to fix it.Other than that, the room size is acceptable. The staff name Minh is friendly.Very near to Clarke quay Central shopping centre. I would said the location is good. A bit disappointed because of spa pool not able to use and no breakfast served because of covid 19.
2-night trip
Verified guest review

10/10 Exceptional

The location is amazing! the room was smaller than we thought looking at the pictures. Except some friendly ants in the bathroom the room was in good condition. Would recommend staying at hotel Bencoolen. Was a little disappointing that the pool was out of order without any information about this when booking, and no reduction in price for that.
6-night trip with friends
Verified guest review