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Hotel Family

Photo gallery for Hotel Family

Twin Room, 2 Single Beds | Minibar, desk, free WiFi, bed sheets
Triple Room | Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets

Overview of Hotel Family

Hotel Family

3.0 star property
Shopping hotel with restaurant, connected to a shopping centre, near Rua 25 de Marco

6.4/10 Good

262 verified guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
  • Laundry facilities
Rua da Juta, 301, Brás, São Paulo, 03010-010

Room options

About this area

What's nearby

  • In Bras
  • Shopping Center Norte - 18 min drive
  • Metro Boulevard Tatuape Shopping Center - 23 min drive
  • Paulista Avenue - 25 min drive
  • Ibirapuera Park - 27 min drive
  • Allianz Park - 29 min drive
  • Aricanduva Shopping Center - 43 min drive
  • São Paulo Zoo - 45 min drive
  • Morumbi Shopping Mall - 46 min drive

Getting around

  • São Paulo (CGH-Congonhas) - 33 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 40 min drive
  • Juventus - Mooca Station - 5 min drive
  • Sao Paulo Bras Station - 22 min walk
  • Sao Paulo Luz Station - 29 min walk
  • Bras Metro Station - 18 min walk
  • Pedro II Station - 22 min walk
  • Tiradentes Station - 24 min walk


  • Theodora Restaurante - 4 min walk
  • Bom Bras - 7 min walk
  • Abu-Zuz - 7 min walk
  • Rei das Esfihas - 12 min walk
  • Cantina Casteloes - 12 min walk

About this property

Hotel Family

Hotel Family puts you 4.7 mi (7.5 km) from Paulista Avenue and 6.1 mi (9.8 km) from Ibirapuera Park. Guests indulge in manicures and pedicures, then grab a bite to eat at the restaurant.


English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 223 rooms
  • Arranged over 9 floors


  • Check-in time from 2:00 PM until 5:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping


  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop


  • 2 buildings/towers
  • Television in common areas


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible


  • English
  • Portuguese

Room amenities

Be entertained

  • 25-inch TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 34.99 per person

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>Guests can rest easy knowing that there's a fire extinguisher on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

Does Hotel Family offer free cancellation for a full refund?
Yes, Hotel Family does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Family?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Hotel Family on 10 February 2023 start from NZ$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Family?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Family?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Family?
Sorry, there's no on-site parking at Hotel Family.
What are the check-in and check-out times at Hotel Family?
You can check in from 2:00 PM - 5:30 PM. Check-out time is noon.
What is there to do at Hotel Family and nearby?
Recommended spots to visit include Rua 25 de Marco (1.1 mi) and Sala São Paulo Concert Hall (1.8 mi), along with Liberty Square (2 mi) and Expo Center North (3 mi).
Are there restaurants at or near Hotel Family?
Yes, there's an on-site restaurant, Hotel Family Paulista. Nearby restaurants include Theodora Restaurante (4-min walk), Bom Bras (7-min walk) and Abu-Zuz (7-min walk).
What's the area around Hotel Family like?
Hotel Family is in Bras, a short 2-minute walk from Shopping 25 Bras Mall and 3 minutes' walk from Feirinha da Madrugada.







Staff & service




Property conditions & facilities




8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Clecia Aparecida, 1-night trip
Verified guest review

10/10 Exceptional

Fernando, 3-night trip
Verified guest review

8/10 Very good

Sobre atendimento nota 1
Ao chegar no hotel as 09:30 hs da manhã a atentende foi ate arrogante em querer cobrar, 1/2 ( meia ) diaria por estar entrando naquele horario, quando eu pedi apenas para deixar as malas dentro do hotel ate dar a hora de entrada, ela simplemente não quiz nem conversar sobre isso. Desagradavel, tudo foi resolvido ao falar com o Gerente do Hotel.
Silvio, 1-night business trip
Verified guest review

6/10 Good

ABELARDO, 1-night trip
Verified guest review

4/10 Fair

Chuveiro ruim banheiro vazando
1-night trip
Verified guest review

10/10 Exceptional

Fácil acesso, preço ótimo, limpeza
Um quarto simples, de acordo com o anunciado. Tudo limpo e preparado para nos receber. Excelente atendiento na recepção e via WhatsApp. Café da manhã muito bom, com várias opções de pães, bebidas, frutas e bolos. Banheiro limpo com toalhas branquinhas, um kit de banho e vaso sanitario impecável. Eu nao fui fazer compras mas escolhi o hotel pela colaboração por ser proximo ao metro e não em beira de rodovia. Tem nuita muvuca por causa das lojas, mas também tem muita segurança com vários policiais na rua. Preço acessivo, local acessivel, apesar de ter multidão de gente na rua. No final, me rendi, e também fui as compras, as 6h da manhã. Se você é suoer de boa, não se estressacom muvuca, pode ir, vai gostar
CARLA DANIELLE, 2-night trip
Verified guest review

10/10 Exceptional

Roseny, 1-night business trip
Verified guest review

10/10 Exceptional

Ótimo estadia
O melhor hotel do Brás, excelente localização
Clecia, 1-night trip
Verified guest review

8/10 Very good

Jessica, 1-night trip
Verified guest review