Guests
All properties in Kigali, Rwanda

Heaven Restaurant & Boutique Hotel

4-star hotel with spa, near Union Trade Center

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
NZ$90

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  • Residence Superior Queen Room - Outdoor Pool
  • Residence Superior Queen Room - Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Residence Superior Queen Room - Outdoor Pool
Residence Superior Queen Room - Outdoor Pool. Image 1 of 69.
1 / 69Residence Superior Queen Room - Outdoor Pool
No. 7, Street KN 29, Kiyovu, Kigali, Rwanda
9.2.Superb.
  • Everyone is so friendly and helpful. It is absolutely amazing that we can enjoy true…

    Jun 21, 2019

  • more than expected, even better, heaven, love the story of the Ruxins, teams are…

    Aug 18, 2021

See all 79 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 22 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Villa Budget Queen Room
  • Villa Budget King Room
  • Residence Superior Queen Room
  • Residence Superior King Room

What’s around

Landmarks

  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive
  • Airport shuttle (surcharge)
map
See on map
No. 7, Street KN 29, Kiyovu, Kigali, Rwanda

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool umbrellas
  • Health club

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 500
  • Conference space size (meters) - 46
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of USD 50
  • Credit card charges are subject to an extra charge of 5 percent

Children & extra bedsPay at property

  • Rollaway beds are available for USD 30.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts Visa, Mastercard, American Express and cash.

Also known as

  • Heaven Restaurant Boutique Hotel Kigali
  • Heaven Restaurant Boutique Hotel
  • Heaven Restaurant Boutique Kigali
  • Heaven Restaurant Boutique
  • Heaven Restaurant & Boutique
  • Heaven Restaurant & Boutique Hotel Hotel
  • Heaven Restaurant & Boutique Hotel Kigali
  • Heaven Restaurant & Boutique Hotel Hotel Kigali

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Heaven Restaurant & Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.
  • Yes, Heaven Restaurant offers local and international cuisine and garden views. Nearby restaurants include Khana Khazana (5-min walk), Urban Sky Lounge (9-min walk), and Bourbon Cafe (12-min walk).
  • Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
  • Have fun during the warmer months with activities such as ziplining. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heaven Restaurant & Boutique Hotel also has a health club and spa services, as well as a garden.
9.2.Superb.
  • 10.0.Exceptional

    Very nice hotel

    Beautiful, clean and big room. Food was delicious and people very nice !

    3 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good airport hotel

    We only spent a few hours at the hotel as my wife had to catch a flight from Billund at 6 am. Room was spacious and only 5 minutes drive from the airport. We will use it again when travelling

    Poul H., 1 night trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very helpful, polite staff.

    1 night romance trip, May 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very well appointed and maintained. The staff was extremely friendly and helpful - a delightful experience. I highly recommend this place, especially for Covid related quarantine and 48-hour test requirements for the international traveler.

    1 night business trip, May 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Well appointed rooms and extremely friendly and helpful staff.

    2 night business trip, May 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service and dynamic staff always there to help. The pool at Heaven Boutique Hotel was really nice and the food at the Fusion Restaurant (The Retreat next door) was absolutely delicious. A special mention goes to Francine, Max, Divin, Adeline, Bridget, Nathan and Christian (just to name a few) who made my stay unforgettable.

    2 night trip, Apr 27, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The staff was great. They were very helpful and made my stay feel as if I were home. Clemence and Fabrice were standouts. They were both very knowledgeable about Rwanda.

    Jeffrey, 1 night trip, Nov 21, 2020

    Verified Expedia guest review

  • 4.0.Fair

    This was my third stay at this property, and it was a disappointing experience. The room at the Residence was nice and clean and the breakfast (included) was more than adequate. Three issues came up that made this experience frustrating: 1. the Internet was horrible, which was a temporary problem but one that affected my ability to work; 2. the one open restaurant was very nice but the prices were quite high, ridiculously so for some items such as a glass of white wine for more than USD15 (no typos); 3. the service was variable. At times, it was very nice (prompt, polite, pleasant, etc.). At other times, it was very much below my expectations (slow, loud, absent, etc.). Whenever a problem came up, staff seemed to pretend to hear me but did not follow up to make sure the issue was resolved.

    Bookiemonster, 5 night business trip, Nov 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly. Clean. Comfortable. Lovely. We had a great visit.

    3 night business trip, Feb 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    It was above and beyond, the quality of the service was excellent and the breakfast was beautiful!

    cynthia, 1 night romance trip, Feb 8, 2020

    Verified Expedia guest review

See all 79 reviews