Sun Inns Hotel Ayer Keroh

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Overview of Sun Inns Hotel Ayer Keroh

Sun Inns Hotel Ayer Keroh

2.5 star property
Malacca City hotel in historical district
18 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
B11-B12, Jalan PKCAK 1, Pusat Komersial Cendana Ayer Keroh, Malacca City, Melaka, 75450
Main amenities
  • Daily housekeeping
  • Self parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • LCD TV
  • Self parking (surcharge)
  • Soundproofed rooms
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Bukit Baru
  • Pantai Hospital - 1 min drive
  • Multimedia University - 6 min drive
  • Malacca General Hospital - 5 min drive
  • Melaka International Trade Center - 8 min drive
  • Melaka International Bowling Centre - 5 min drive
  • Malacca Zoo - 9 min drive
  • Malacca Wonderland Theme Park & Resort - 11 min drive
  • Putra Specialist Hospital - 11 min drive
  • AEON Bandaraya Melaka Shopping Centre - 12 min drive
  • The Shore Oceanarium - 14 min drive

About this property

Sun Inns Hotel Ayer Keroh

At Sun Inns Hotel Ayer Keroh, you'll be 4.3 mi (7 km) from AEON Bandaraya Melaka Shopping Centre and 5.1 mi (8.2 km) from Jonker Street Night Market. Also, this hotel is 5.3 mi (8.6 km) from Dataran Pahlawan Melaka Megamall and 5.7 mi (9.2 km) from A Famosa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 8:00 AM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Uncovered onsite self parking (fees apply)

Property amenities

Food and drink

  • Water dispenser

Taking the kids

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 36-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

AL33 Hotel Ayer Keroh Malacca
AL33 Hotel Ayer Keroh
AL33 Ayer Keroh Malacca
AL33 Ayer Keroh
Sun Inns Hotel Ayer Keroh Malacca
Sun Ayer Keroh Malacca
Sun Ayer Keroh
Sun Inns Ayer Keroh
Sun Inns Hotel Ayer Keroh Hotel
Sun Inns Hotel Ayer Keroh Malacca City
Sun Inns Hotel Ayer Keroh Hotel Malacca City

Frequently asked questions

Overall score and ratings

5.8

6.4/10

Cleanliness

6.1/10

Staff & service

2.0/10

Amenities

6.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Mohd, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very dirty, feel sandy on the floor. Worse still, there are dust or small black pieces on the beds everywhere. There are dust on bedframe too... The cleanliness quality has dropped significantly...
Lim, 1-night family trip
Verified Expedia guest review

4/10 Fair

ronita, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

my blacklisted hotel
service very bad, no water for bath, no provid soap or tailot paper only asking
Ng, 1-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for
No free water. When asked at the reception was told bottled water ran out of stock. Disappointing.
Andrew, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

hotel area, rooms condition & cleanliness is totally out.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Lousy rooms
The condition of the rooms were so lousy. Checked out immediately and unable to get my refund.
Maheswaran, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Near to Ayer Keroh Exit, AEON Mall. The room was clean and comfortable but not suitable for claustrophobic individuals
Sean, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel with privacy
Narima, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, close to the hospital & shopping area
The room is clean and the bed is so comfortable. Nearby the hospital where I have to do some work there and when I want to go for shopping I can just walk or if too tired to walk, easy to call Grab or Uber driver.
Narima, 3-night trip
Verified Expedia guest review