This had the potential to be a good stay but several factors made this a bad one. There was a power issue in our room that caused the power in the room to cut until maintenance could resolve it. The hotel failed to control the noise levels in the early hours of the morning of other guests, even after reporting. The showers are installed incorrectly. Although the majority of staff were very polite, on our 2nd day a member of staff almost refused us entry to the hotel as she rudely assumed that we were not guests, and her colleagues had to correct her and had to sincerely apologise