All properties in Phnom Penh, ${stateName}, Cambodia

Choose dates to view prices

Essence Hotel - Phnom Penh

Photo gallery for Essence Hotel - Phnom Penh

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Signature Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Essence Hotel - Phnom Penh

Essence Hotel - Phnom Penh

4.0 star property
4-star hotel in Phnom Penh City Centre with outdoor pool and restaurant

7.8/10 Good

258 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
No. 222, St. 200, Sangkat Boeung Raing, Khan Duan Penh, Phnom Penh
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Central Market - 4 min drive
  • Royal Palace - 5 min drive
  • Riverside - 6 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 29 min drive
  • Phnom Penh Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cousin's Burger & Coffee - 3 min walk
  • Cuisine Wat Damnak - 6 min walk
  • Aero Coffee Bar - 3 min walk
  • Family Soup & BBQ - 3 min walk
  • The Deck - 3 min walk
Map

About this property

Essence Hotel - Phnom Penh

A great choice for a stay in Phnom Penh, Essence Hotel - Phnom Penh features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a fitness centre are other highlights at this upmarket hotel. Fellow travellers like the pool and breakfast.

Languages

Chinese (Mandarin), English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Khmer

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Essence Hotel Apartments Phnom Penh
Essence Phnom Penh
Essence Hotel-Phnom Penh Hotel Phnom Penh
Essence Hotel-Phnom Penh Hotel
Essence Hotel-Phnom Penh Phnom Penh
Essence Hotel Phnom Penh
Essence Phnom Penh Phnom Penh
Essence Hotel - Phnom Penh Hotel
Essence Hotel - Phnom Penh Phnom Penh
Essence Hotel - Phnom Penh Hotel Phnom Penh

Frequently asked questions

Does Essence Hotel - Phnom Penh offer free cancellation for a full refund?
Yes, Essence Hotel - Phnom Penh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Essence Hotel - Phnom Penh?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Essence Hotel - Phnom Penh?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Essence Hotel - Phnom Penh?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Essence Hotel - Phnom Penh?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Essence Hotel - Phnom Penh?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Essence Hotel - Phnom Penh?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Essence Hotel - Phnom Penh?
No, this hotel doesn't have a casino, but NagaWorld Casino (7-min drive) is nearby.
What is there to do at Essence Hotel - Phnom Penh and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Essence Hotel - Phnom Penh?
Yes, there's an on-site restaurant.
Does Essence Hotel - Phnom Penh have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Essence Hotel - Phnom Penh like?
Essence Hotel - Phnom Penh is in Phnom Penh City Centre, a short 12-minute walk from Central Market and 13 minutes' walk from Independence Monument. Travellers recommend the hotel for its walkable location.

Reviews

7.8

Good

7.9/10

Cleanliness

7.9/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

Reviews

8/10 Very good

Nice hotel but some issues
It is a nice well maintained modern hotel. Some staff issues - on checkin they could not trace my booking. After 10 minutes I was given a key but the room had not been made up. I waited a further 10 minutes and got another room. Took a shower went out but noticed air con not working when I returned. Engineer was useless. I moved room again and this time no problems. Nice room, breakfast is good. They may have lost regular / trained staff due to COVID!
Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Wotif guest review

4/10 Fair

9-night trip
Verified Expedia guest review

6/10 Good

It was good to stay over there
MOHAMMED, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
Satisfied
Luc, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Orbitz guest review

8/10 Very good

A comfortable hotel
A centrally located Hotel. The features in the hotel, such as a proper hook to air towel etc.
Zainai, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

hotel ok, Hotels.com app never ever!
Due to my frequent travels, I usually use apps that allow me to earn points on my frequent flyer airline cards. This time I chose to use hotels.com because it was cheaper than on other websites. Online booking went smooth and all was ok. The third and last day we decided to stay one more night and extended and paid (50$) trough the app the stay. Yet once back in the hotel, after dinner, we have been told there is no availability and there is no room for us. There was also no possibility to cancel the booking as in the meanwhile midnight passed. Being late in the night, in Cambodia, we accepted to be upgraded to the hotel in front of us. Once packed and arrived, the “upgrade” room had nothing to do with what we have booked, the guesthouse hadn’t facilities we paid for, curtains were broken, the fridge empty, no swimming pool etc. all this isn’t of course terrible, it was even an ok place, but not for 50$. I checked their rates online and those rooms were sold for 20$! I got in touch via chat with hotels.com assistant who sweared these things never happen and wrote me to wait online while he would call the hotel. He did so, but in those 20mim the connection went lost and we had to start from the very beginning: another assistant, the same procedure, details, names, codes, he calls again the hotel, he the hotel calls the manager, the assistant calls the hotel back, the receptionist calls the manager back ... after another 45 minutes in which we have be
Andrea, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for a short stay
In general the hotel is good. Its location is okay. It is within walkable distance to the main Palace of the city (City Center). At the same time there is nothing really near the hotel (no shops, restaurants, clubs or massage salons). Hotel’s front desk staff was super sweet and helpful. I took a taxi from the airport to the hotel and I payed $18 for that ride. When I told that to the front desk guy he was shocked and suggested ordering a taxi for me back to the airport for $13. The next day the taxi arrived in time and I had no issues with checking-out at all. My room was pretty simply designed, but good looking. The bed was big and comfortable. The bathroom was tiny, but the shower was big enough and comfortable. The bathroom amenities were okay. Wi-Fi was fast. The additional plus for the hotel was there were free drinks inside of the refrigerator (Coke, Sprite, water and beer).
Albert, 2-night trip
Verified Hotels.com guest review