Villa Elena Isla Mujeres

Photo gallery for Villa Elena Isla Mujeres

Primary image
Suite Six | Terrace/patio
Suite Five | Terrace/patio
Suite Six | Living area
Suite Five | Private kitchenette

Overview of Villa Elena Isla Mujeres

Villa Elena Isla Mujeres

2.5 star property
Within easy reach of Norte Beach

9.2/10 Superb

91 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
Map
Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Terrace
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking

Room options

About this area

What's nearby

  • Norte Beach - 5 min drive
  • Ultramar Ferry Puerto Juárez - 92 min drive
  • Cancun Mall - 94 min drive
  • Puerto Cancun Marina Town Center - 96 min drive
  • Playa Tortugas - 99 min drive
  • Tortuga Beach - 103 min drive
  • Cancun Convention Center - 110 min drive
  • La Isla Shopping Mall - 112 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • Q Bravo - 5 min walk
  • Picus - 7 min walk
  • Mogagua - 7 min walk
  • Morgan's - 7 min walk
  • Aroma Isla - 8 min walk

About this property

Villa Elena Isla Mujeres

Property highlights
Villa Elena Isla Mujeres provides a terrace and more. Guests can connect to free in-room WiFi.
Other perks at this guesthouse include:
  • Free self parking
  • Luggage storage and multilingual staff
  • Guest reviews say good things about the walkable location
Room features
All guestrooms at Villa Elena Isla Mujeres have perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Designated smoking areas (fines apply)

Property amenities

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: PayPal.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres

Frequently asked questions

Does Villa Elena Isla Mujeres offer free cancellation for a full refund?
Yes, Villa Elena Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Villa Elena Isla Mujeres?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Villa Elena Isla Mujeres?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Villa Elena Isla Mujeres?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Villa Elena Isla Mujeres?
You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Villa Elena Isla Mujeres?
No, this guesthouse doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
What is there to do at Villa Elena Isla Mujeres and nearby?
Recommended spots to visit include Norte Beach (13-min walk), Punta Sur (4 mi), and Market 28 (10.8 mi).
Are there restaurants at or near Villa Elena Isla Mujeres?
Yes. Nearby restaurants include Q Bravo (5-min walk), Picus (7-min walk), and Mogagua (7-min walk).
What's the area around Villa Elena Isla Mujeres like?
Villa Elena Isla Mujeres is a short 13-minute walk from Norte Beach and 5 minutes' walk from Isla Mujeres Ferry Terminal. The local area is walkable and popular for its beaches.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

10/10 Exceptional

Villa Elena es muy magico!
Wonderful! Clara was very helpful, the place was sparkling clean, and the view from suite 6 is amazing. Possibly one of the better hotel rooms I’ve stayed in, and for a bargain.
Sarah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was so amazing! Carla was incredibly sweet and helpful and she cleans your room EVERY DAY!!! The bed was the most comfortable mattress I have ever slept in as well! I have never stayed anywhere with that comfortable of a bed! We will definitely be back!
Brittiany, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a fantastic property to stay as it was walkable, close to the beach, and had amazing rooftop views of the Mexican Caribbean. The staff were friendly, accommodating, and helpful. We look forward to returning to this place in the future.
Adriana, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Wilbert and the staff were amazingly accomdating and easy to talk to for anything we needed. Suite 4 had a beautiful balcony on the ocean! You wake and sleep to the ocean waves.
Magida, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I loved this room! I was in suite 4. It is not located near all the hotels on playa Norte, but it’s a short walk to playa centra. I felt this location gave me a better feel for the island, being a little ways from tourist central. The sunrise view cannot be beat (and you can see it while you shower)! The room was quiet and the bed was comfy so I slept well. Housekeepers were very attentive. Will be staying here again when I return.
Claire, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Absolute gem! Nothing fancy. If you need typical "hotel" style pampering, this wont be the place for you. The property is very well kept and clean. The owners were responsive by phone and messaging, but knowing spanish will help you out. The room was clean, small kitchenette, nothing more than what you need. Shower was an open rainfall shower and faced the water which was incredible, but hot water lasted only a few minutes, so keep that in mind. Bathroom is open if you arent traveling with someone you arent already "familiar" with. I stayed in suite 4 and the view is UNBELIEVABLE. Worth every penny. Large balcony, loungers and a small table with chairs. Right on the water the coastal walkway right below, but balcony is very private. There is also a rooftop terrace for a 360 view of the island. The area around the hotel is very quiet, small tienda nextdoor for convenience, and a short 5 min walk to town. I would absolutely stay here again and plan to soon.
Matthew, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

just incredibly awesome - best part of the trip!
Ellen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect vacation home
Very comfortable beds, large rooms.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A perfect getaway
Excellent communication with Clara, all requests were accommodated right away! Love the place, definitely coming back. Thank you!!!
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

sheila, 4-night trip
Verified Expedia guest review