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Novotel Suites Hanoi

4-star hotel with 2 bars/lounges, near Indochina Plaza Ha Noi

  • Free WiFi and free parking
From
NZ$80

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Studio, 1 King Bed - Living Area
  • Courtyard View
  • Outdoor Pool
Outdoor Pool. Image 1 of 59.
1 / 59Outdoor Pool
8.8.Fabulous.
  • I stay here often whenever I visit for business meeting

    Feb 17, 2020

  • Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong…

    Jan 18, 2020

See all 62 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Kitchenette

Property highlights

Main amenities

  • 151 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Kitchenette

What’s around

  • In Dịch Vọng Hậu
  • My Dinh National Stadium - 42 min walk
  • Indochina Plaza Ha Noi - 11 min walk
  • My Dinh Aquatics Centre - 36 min walk
  • Embassy of Japan - 2.4 mi / 3.9 km
  • Vietnam National Convention Center - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Studio, 1 King Bed
  • Deluxe Studio, 2 Twin Beds
  • Executive Apartment, 2 Bedrooms
  • Superior Studio, 1 King Bed
  • Executive Apartment, 1 Bedroom

What’s around

Landmarks

  • In Dịch Vọng Hậu
  • My Dinh National Stadium - 42 min walk
  • Indochina Plaza Ha Noi - 11 min walk
  • My Dinh Aquatics Centre - 36 min walk
  • Embassy of Japan - 2.4 mi / 3.9 km
  • Vietnam National Convention Center - 2.5 mi / 4 km
  • US Embassy - 2.8 mi / 4.5 km
  • Temple of Literature - 4 mi / 6.4 km
  • Ho Chi Minh Mausoleum - 4.3 mi / 6.9 km
  • Hoan Kiem Lake - 5 mi / 8 km
  • Embassy of Austria - 5.4 mi / 8.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 35 min drive
  • Hanoi Railway Station - 7 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Hanoi Yen Vien Station - 17 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Spanish
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Rooftop Bar - Onsite rooftop bar. Open daily.

Gourmet Bar - This lobby lounge serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Suites Hanoi Opening March 2016 Hotel
  • Novotel Suites Hanoi (Opening April 2016)
  • Novotel Suites Hanoi Hotel
  • Novotel Suites Hanoi (Opening May 2016)
  • Novotel Suites
  • Novotel Suites Hanoi Hotel
  • Novotel Suites Hanoi Hanoi
  • Novotel Suites Hanoi Hotel Hanoi
  • Novotel Suites Opening March 2016 Hotel
  • Novotel Suites Hanoi Opening March 2016
  • Novotel Suites Opening March 2016
  • Novotel Suites Hanoi Opening May 2016 Hotel
  • Novotel Suites Opening May 2016 Hotel
  • Novotel Suites Hanoi Opening May 2016
  • Novotel Suites Opening May 2016
  • Novotel Suites Hanoi (Opening March 2016)

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for VND 850000.0 per night

Buffet breakfast is offered for an extra charge of VND 420000 for adults and VND 210000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 1150000 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children up to age 15 costs VND 1150000 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 10:00 PM.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Suites Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Food Exchange offers local and international cuisine. Nearby restaurants include Akaari Japanese Restaurant (6-min walk), Tous Les Jours (10-min walk), and GangNam Bulgogi (10-min walk).
  • Yes, an airport shuttle is available. The charge is VND 1150000 per vehicle one-way.
  • Novotel Suites Hanoi has 2 bars and an outdoor pool, as well as a 24-hour fitness center and a sauna.
8.8.Fabulous.
  • 10.0.Exceptional

    Returned to stay after the last trip last year December from work. This time with a colleague so booked the 2 room apartment and try out. Back to find the staff Ms. Loan to have a chat which was the one of the main reason I chose Novotel. Great to see her again and hope to be back soon again for a stay. Overall great, one minus point is the hot water in bathroom is slightly difficult to use to adjust the correct temperature, but is not a big issue. Hope the rooftop bar can open till 2 a.m. or more to accommodate my return late from work at 12 a.m. Overall, a great stay!

    Erin, 2 night business trip, Sep 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I’ll be back this hotel for business soon and quite nice get there.

    3 night business trip, Aug 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and comfortable stay

    Very nice rooms and good for long business trips. A home away from home.

    3 night business trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    I don’t like the cleanliness of food. At lunch buffet, I eat clams with contain a lot of sand. This is not acceptable.

    Kanniphat, 2 night business trip, Aug 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Food exchange breakfast was excellent. Rooms excellent. 2 TV with many channels. Staff helpful.

    3 night family trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very cosy and clean. Staff are freindly and helpful.

    6 night business trip, Jul 13, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean and cozy room, friendly staff. Not crowded much,

    2 night trip, May 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good and comfortable

    Hotel rooms are clean and bed is comfortable. Service and breakfast is good. Location is also good away from city centre noise and crowded old quarter. Near by shopping street and eateries..

    PATEL, 3 night family trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good hotel, excellent service. We arrived almost at mid-night but needed a drink and the reception help us arrange for the bar to wait for us before they close. Appreciate the arrangements.

    2 night business trip, Apr 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Spacious room and easy to find food.

    Room is specious and good location for food.

    Jim, 2 night business trip, Feb 25, 2019

    Verified Hotels.com guest review

See all 62 reviews