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1 room, 2 adults

Phoenix Resort, Taupo, New Zealand

3-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
212 Lake Terrace, Waipahihi, Taupo, 3330, New Zealand

3-star motel, convenient to Lake Taupo
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 93 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • A lovely little resort, just what i needed for a quick stay, although you could get comfy…Oct 9, 2019
  • Came down for a golf weekend. Left booking very late so had to quickly book as…Feb 27, 2017

Phoenix Resort, Taupo, New Zealand

from NZ$149
  • Studio with Spa
  • One Bedroom Apartment with Spa
  • Two Bedroom with Spa
  • 3 Bedroom House

What’s around Phoenix Resort, Taupo, New Zealand

Landmarks

  • Lake Taupo - 4 min walk
  • Waipahihi Botanical Gardens - 11 min walk
  • Taupo Hot Springs - 15 min walk
  • Three Mile Bay - 22 min walk
  • Taupo i-SITE Visitor Information Centre - 36 min walk
  • Barbary - 38 min walk
  • Taupo Museum and Art Gallery - 38 min walk
  • Spa Thermal Park - 2.4 mi / 3.8 km

Getting around

  • Taupo (TUO) - 6 min drive

At a glance

Key facts

Size

  • 13 rooms

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 8 PM.
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the motel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Barbecue grills
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built - 1980
  • Designated smoking areas
  • Garden
  • Picnic area
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

Special features

Dining

Rose Garden - Overlooking the garden, this café serves breakfast, brunch, and lunch. A children's menu is available.

Phoenix Resort, Taupo, New Zealand’s small print

Also known as

  • Phoenix Resort Taupo
  • Phoenix Taupo
  • Phoenix Resort Motel
  • Phoenix Resort Taupo
  • Phoenix Resort Motel Taupo

Policies

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a smoke detector on site.

Optional extras

Continental breakfast is offered for an extra charge of NZD 20 for adults and NZD 20 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 87 reviews

Exceptional 10.0
A cute little place to stay.
A lovely little resort, just what i needed for a quick stay, although you could get comfy with a cafe now on site. Lovely Host welcoming us in. It has been done up since i stayed there last, love the Thermal spa was just what i needed after a week of skiing. You can hear the cars from the main road, but didn't bother us too much. Wifi wasn't that strong, which frustrated our 2 teenagers, and it didn't have Sky TV, which annoyed my Husband hehe.
Melanie, nz1 night family trip
Good 6.0
Pleasant surprise
Came down for a golf weekend. Left booking very late so had to quickly book as accommodation was being snatched up. Normally check reviews but this time, we didn't. Quick look at the room on the website was sufficient so booked it. Could not fault anything however, other than being directly outside laundry and basically five steps to reception as we were in room 2, we had to close our curtain to gain privacy when we were in the room. Studio room was otherwise lovely, big enough for 2. Clean and spacious. The surprise was the thermal bath outside our room. Indeed, well received after long golf walks. Staff approachable and friendly. Room only had a fan, no air condition unit however, fortunately it catered for our needs. A dishwasher, what a plus !!! Hmm! dining table did not cater for food/coffee cup stains and no cleaner would remove so had to mention the stains and soon after cup mats were provided. Suggest do not stay in rooms 1 or 2 as either directly outside reception or the laundry, however, despite the closeness, we did not get disturbed with noise. 5 mins from the lake. Not directly in front of the lake. 15 minute walk into Taupo town. A must to go to the left and head towards 2 mile boat cafe. This will suit many that don't want to be caught up with the crowd in Taupo. Coastal walks leading up to 5 mile bay a must to do. Playgrounds and many, many quiet lovely spots along the way for families to enjoy without the crowds
auOther trip
Good 6.0
Expensive 2 night stay
After reading great reviews I was looking forward to staying at the Phoenix, However it wasn't the 'resort' stay I expected. I was disappointed in the room rate for what we received as we were excited about the 'mini golf' on site and mineral spa pool in room and both were far less quality than expected. The front desk check in was not very good, she was more concerned with giving us a complimentary blueberry juice and showing us the puzzle/game cupboard rather than letting us settle in. The Free wifi would have been good, except there was none in Room 1.. and we were told it was better in the 'garden' . There was little information about the mineral pool and the pool had lots of orange 'rust' mineral residue which I was hesitate about jumping in. The Bed was unfortunately extremely hard and pillows flat. The one part which I was highly disappointed and concerned about was that the front desk took payment from my card (supplied via expedia) without my permission, as the booking was made with no pre payment needed. I did not have the allocated credit required and she still processed it, the day we arrived, and did not tell us, or give us a receipt. On departure she said 'oh sorry' I took it off the card when you arrived and that we were 'in a bit of a rush' so didnt tell us. Really terrible excuse.
Sarah, auOther trip
Very good 8.0
2 Nights Away
It was overall a great 2 night getaway. It was close to the Center of town, close enough to walk, which we did. The staff were friendly, the place was clean and tidy, the only issue I had was the spa area was full of cobwebs and spiders were crawling everywhere, and there were a few flies that we couldn't get rid of. I also would have preferred a room at the back as we we right in the front - no.1 - and road traffic was loud.
Cheryl, nzRomance trip
Very good 8.0
TREATS OF TAUPO
We stayed for 2 nights in a spacious and comfy apartment. It was good for us with a complementary laundry and easy access. On arrival we were offered some honey and ginger tea which was a nice touch after a long day's drive. The bed was very comfortable and we felt relaxed. Great for self catering holiday in a most interesting part of the North Island.
Judith, au2 night romance trip

Phoenix Resort, Taupo, New Zealand

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