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All properties in Santo Domingo, Distrito Nacional, Dominican Republic

Intercontinental Real Santo Domingo, an IHG Hotel

Luxury hotel with 3 restaurants, near Acropolis Center

  • Free WiFi and free parking
From
NZ$304

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9.6.Exceptional.
  • Splendid pool. Extensive breakfast buffet. They offered for free a late checkout until…

    Apr 26, 2021

  • Great pool. Amazing staff. A+++

    Apr 25, 2021

See all 235 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Dining options
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 227 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk
  • National Museum - 2.5 mi / 4 km
  • National Palace - 3.4 mi / 5.4 km
  • Parque Colon - 4.6 mi / 7.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Club Room, 1 King Bed, City View (Intercontinental High Floor)
  • Classic Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Mobility)
  • Club Room, 2 Double Beds (Intercontinental High Floor)
  • Classic Room, 2 Double Beds, City View
  • Suite, 1 Bedroom, City View
  • Presidential Suite, 1 King Bed
  • Superior Room
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Double Beds, Pool View
  • Suite, 1 Bedroom, Pool View
  • Classic Room, 1 King Bed, City View, Corner
  • Classic Room, 2 Double Beds
  • Classic Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, Corner
  • Classic Room, 1 King Bed
  • Classic Room, 1 King Bed, City View
  • Club Room, 1 King Bed, City View, Corner
  • Club Room, 1 King Bed, Corner
  • Classic Room, 2 Double Beds, City View
  • Suite, 1 Bedroom
  • Classic Room, 1 King Bed, Corner
  • Suite, 1 Bedroom
  • Club Room, 1 King Bed, City View
  • Club Room, 2 Double Beds, City View

Location

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk

What’s around

Landmarks

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk
  • National Museum - 2.5 mi / 4 km
  • National Palace - 3.4 mi / 5.4 km
  • Parque Colon - 4.6 mi / 7.5 km
  • Alcazar de Colon - 5.6 mi / 8.9 km
  • Cathedral of Santo Domingo - 5.7 mi / 9.2 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 40 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 26 min drive
  • Ulises F. Espaillat Station - 21 min walk
  • Pedro Mir Station - 27 min walk
  • Freddy Beras Goico Station - 27 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Swim-up bar
  • Full-service spa
  • Spa treatment room(s)
  • Golfing on site
  • Pool sun loungers
  • Number of spa tubs - 2
  • Pool umbrellas
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch Smart TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

SPA Intercontinental has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

The Market - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Factory - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Nau Lounge - This restaurant specializes in sushi and serves lunch, dinner, and light fare. Open daily.

Bar Blue - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

VanGogh Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Intercontinental Real Santo Domingo Hotel
  • Intercontinental Real Santo Domingo, an IHG Hotel Santo Domingo
  • Intercontinental Real Santo Domingo
  • InterContinental Santo Domingo Hotel
  • InterContinental Santo Domingo
  • Intercontinental Real Santo Domingo
  • Intercontinental Real Santo Domingo, an IHG Hotel Hotel

Optional extras

Breakfast costs between USD 10 and USD 40 for adults, and USD 5 and USD 30 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Intercontinental Real Santo Domingo, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Don Pepe (3-min walk), La Cassina (4-min walk), and Yao Asian Cuisine (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • Have fun during the warmer months with activities such as tennis. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Intercontinental Real Santo Domingo, an IHG Hotel also has 2 bars and an outdoor pool, as well as a 24-hour health club and a sauna.
9.6.Exceptional.
  • 8.0.Very good

    SD stay

    Everything was excellent except, 1. It would take over 5 for hot water to reach our room on the 11th fl 2. The AC thermostat had digital temperature selection, but no matter which temperature I would set it at, always came out very cold

    Michael, 2 night trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    New business hotel in superb location

    Difficult to really review a hotel in Covid times ... the hotel is new, superb service, three on site restaurants and a nice pool/bar. Note: located walking distance from some of the top restaurants in SD in case you want a change from the hotel food

    1 night business trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    1 Star hotel at Best!

    The moment I walked into the room and went to the bathroom I knew this was going to be a bad experience. The phone on the wall was barely hanging on by a thread and kept falling into the toilet bowl. The toilet paper holder was also barely hanging on the wall and the paper roll kept falling on the ground. There were no robes or slippers and for a 5 star hotel that's unacceptable. I met with the assistant manager and she offered to move me to another equal room. I asked her due to the inconvenience of packing my stuff again if she could upgrade me to a suite and she said she would have to charge me for that. The hotel was at 30% occupancy, instead of making a guest happy, she chose to benefit with a higher premium. CRAZY! I asked for the General Manager to call me and she said he would the following day when he came in. He never called! The hallways and carpets are very run down in this hotel and in need of a renovation. Overall a horrible stay. Much better choices for Santo Domingo!

    umberto, 3 night trip, Feb 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I cancelled this trip as the app opened and showed the wrong date, i booked and attended a week earlier and notified expedia. I have deleted this app and wlll not use again.

    1 night business trip, Feb 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Not much choice of food selection. Mane was like simple and other restaurant were closed

    7 night family trip, Jan 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Five Star Hotel

    Wonderful hotel. Thoroughly enjoyed my five night stay. Exceptional staff.

    John, 5 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location super clean nice room super friendly staff

    3 night trip, Jan 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Really liked this hotel, would definitely stay there again

    4 night romance trip, Jan 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    Good but not very private

    The room has issues of light and noise. I can hear slamming doors and the tv of the next room. The bathroom is nice as the bed.

    Arturo, 1 night trip, Jan 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel.perfect location and ver elegant... Restaurants are very nice...the pool was a bit cold but awesome.

    3 night trip with friends, Dec 31, 2020

    Verified CheapTickets guest review

See all 235 reviews