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1 room, 2 adults

Intercontinental Real Santo Domingo, an IHG Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Avenida Winston Churchill, Esq. Porfirio Herrera, Ens.Piantini, Santo Domingo, 10210, Dominican Republic

Luxury hotel with 3 restaurants, near Acropolis Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everything was excellent except, 1. It would take over 5 for hot water to reach our room…Mar 17, 2021
  • Difficult to really review a hotel in Covid times ... the hotel is new, superb service,…Mar 4, 2021

Intercontinental Real Santo Domingo, an IHG Hotel

from NZ$272
  • Standard Room
  • Club Room, 1 King Bed, City View (Intercontinental High Floor)
  • Classic Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Mobility)
  • Club Room, 2 Double Beds (Intercontinental High Floor)
  • Classic Room, 2 Double Beds, City View
  • Suite, 1 Bedroom, City View
  • Presidential Suite, 1 King Bed
  • Superior Room
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Double Beds, Pool View
  • Suite, 1 Bedroom, Pool View
  • Classic Room, 1 King Bed, City View, Corner
  • Classic Room, 2 Double Beds
  • Classic Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, Corner
  • Classic Room, 1 King Bed
  • Classic Room, 1 King Bed, City View
  • Club Room, 1 King Bed, City View, Corner
  • Club Room, 1 King Bed, Corner
  • Classic Room, 2 Double Beds, City View
  • Suite, 1 Bedroom
  • Classic Room, 1 King Bed, Corner
  • Suite, 1 Bedroom
  • Club Room, 1 King Bed, City View
  • Club Room, 2 Double Beds, City View

What’s around Intercontinental Real Santo Domingo, an IHG Hotel

Landmarks

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk
  • National Museum - 2.5 mi / 4 km
  • National Palace - 3.4 mi / 5.4 km
  • Parque Colon - 4.6 mi / 7.5 km
  • Alcazar de Colon - 5.6 mi / 8.9 km
  • Cathedral of Santo Domingo - 5.7 mi / 9.2 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 40 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 26 min drive
  • Ulises F. Espaillat Station - 21 min walk
  • Pedro Mir Station - 27 min walk
  • Freddy Beras Goico Station - 27 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Swim-up bar
  • Full-service spa
  • Spa treatment room(s)
  • Golfing on site
  • Pool sun loungers
  • Number of spa tubs - 2
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch Smart TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

SPA Intercontinental has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

The Market - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Factory - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Nau Lounge - This restaurant specializes in sushi and serves lunch, dinner, and light fare. Open daily.

Bar Blue - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

VanGogh Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Intercontinental Real Santo Domingo, an IHG Hotel’s small print

Also known as

  • Intercontinental Real Santo Domingo Hotel
  • Intercontinental Real Santo Domingo, an IHG Hotel Santo Domingo
  • Intercontinental Real Santo Domingo
  • InterContinental Santo Domingo Hotel
  • InterContinental Santo Domingo
  • Intercontinental Real Santo Domingo
  • Intercontinental Real Santo Domingo, an IHG Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Breakfast costs between USD 10 and USD 40 for adults, and USD 5 and USD 30 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Intercontinental Real Santo Domingo, an IHG Hotel

  • Does Intercontinental Real Santo Domingo, an IHG Hotel offer free cancellation for a full refund?
    Yes, Intercontinental Real Santo Domingo, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Intercontinental Real Santo Domingo, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Intercontinental Real Santo Domingo, an IHG Hotel?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Intercontinental Real Santo Domingo, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Intercontinental Real Santo Domingo, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Intercontinental Real Santo Domingo, an IHG Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Intercontinental Real Santo Domingo, an IHG Hotel?
    Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Don Pepe (3-min walk), La Cassina (4-min walk), and Yao Asian Cuisine (4-min walk).
  • Is airport shuttle service offered by Intercontinental Real Santo Domingo, an IHG Hotel?
    Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • What is there to do at Intercontinental Real Santo Domingo, an IHG Hotel and nearby?
    Have fun during the warmer months with activities such as tennis. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Intercontinental Real Santo Domingo, an IHG Hotel also has 2 bars and an outdoor pool, as well as a 24-hour health club and a sauna.

Recent reviews

Exceptional 9.6 From 230 reviews

Poor 2.0
1 Star hotel at Best!
The moment I walked into the room and went to the bathroom I knew this was going to be a bad experience. The phone on the wall was barely hanging on by a thread and kept falling into the toilet bowl. The toilet paper holder was also barely hanging on the wall and the paper roll kept falling on the ground. There were no robes or slippers and for a 5 star hotel that's unacceptable. I met with the assistant manager and she offered to move me to another equal room. I asked her due to the inconvenience of packing my stuff again if she could upgrade me to a suite and she said she would have to charge me for that. The hotel was at 30% occupancy, instead of making a guest happy, she chose to benefit with a higher premium. CRAZY! I asked for the General Manager to call me and she said he would the following day when he came in. He never called! The hallways and carpets are very run down in this hotel and in need of a renovation. Overall a horrible stay. Much better choices for Santo Domingo!
umberto, us3 night trip
Exceptional 10.0
Five Star Hotel
Wonderful hotel. Thoroughly enjoyed my five night stay. Exceptional staff.
John, us5 night trip
Exceptional 10.0
Great location super clean nice room super friendly staff
us3 night trip
Exceptional 10.0
Really liked this hotel, would definitely stay there again
us4 night romance trip
Good 6.0
Good but not very private
The room has issues of light and noise. I can hear slamming doors and the tv of the next room. The bathroom is nice as the bed.
Arturo, us1 night trip
Exceptional 10.0
Beautiful hotel.perfect location and ver elegant... Restaurants are very nice...the pool was a bit cold but awesome.
us3 night trip with friends
Exceptional 10.0
Great hotel and great location.
Great hotel, located in the center of Santo Domingo. Friendly staff. Had dinner and breakfast which were very good. The infinity pool is very nice with a bar on site. Room was spacious and clean, the view wasn't great but all can't be perfect. Overall great hotel.
Marcos, us1 night trip
Very good 8.0
Hotel was great. Customer service is very nice. Clean, smells great. However, I was very bothered by pricing at breakfast. Almost feel a little tricked. We paid $40 dollars extra for our second breakfast. Come to find out that the waitress pushed for us to have the buffet breakfast and buffet breakfast is more expensive. The day prior, we ordered “a la carte”, which is cheaper. Interesting because it’s quite the opposite in the US. I would say stay there, but don’t order the breakfast as it is not worth the money. You can go elsewhere have a much better breakfast for much much less. We paid USD$80 for breakfast! 😳😳 continental breakfast, at that. ZERO pricing on the menu, so you order blindly. Other than that. Place is awesome. Great bar area. Super awesome pool deck.
YolandaPaez, us1 night family trip
Exceptional 10.0
Excellent
Shahram, ca1 night business trip
Exceptional 10.0
Like it!
Beautiful suite with view; large bathroom; very nice services.
ca1 night family trip

Intercontinental Real Santo Domingo, an IHG Hotel